« I booked a 3 bedroom apartment. One washroom shower had a big crack on the floor. We took picture and reported to the reception desk. They didnt switch our room. When we took shower, the whole washroom got filled with water. We reported to the reception. They gave us a wiper to clear the floor. Also due to the crack on the floor, the shower floor was shaky and unsafe to use. Also, the description of the apartment stated, there is a sofa bed in the living room. But in reality, it was just a sofa...