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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.6/5 Wonderful
103 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationWell of Zamzam19 min walk
Popular LocationGreat Mosque of Mecca7 min drive
Popular LocationKing Fahad Gate7 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Room, 1 King Bed, Partial View

    Room amenities

    • Sleeps 3
    More detailsRoom, 1 King Bed, Partial View
  • Room, 1 King Bed, Accessible

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible
  • Presidential Suite, 1 King Bed (Haram)

    Room amenities

    • Sleeps 6
    More detailsPresidential Suite, 1 King Bed (Haram)
  • Room, 2 Single Beds

    Room amenities

    • Sleeps 2
    More detailsRoom, 2 Single Beds
  • Deluxe Room, 2 Single Beds

    Room amenities

    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds
  • Room, 2 Single Beds, Partial View

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsRoom, 2 Single Beds, Partial View
  • Junior Suite, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsJunior Suite, 2 Single Beds
  • Junior Suite, 2 Single Beds, Bay View

    Room amenities

    • Sleeps 4
    More detailsJunior Suite, 2 Single Beds, Bay View
  • Room, 2 Single Beds, Partial View

    Room amenities

    • Sleeps 2
    More detailsRoom, 2 Single Beds, Partial View
  • Family Room, 2 Single Beds, Partial View

    Room amenities

    • Sleeps 4
    More detailsFamily Room, 2 Single Beds, Partial View
  • Family Room, 2 Single Beds

    Room amenities

    • Sleeps 4
    More detailsFamily Room, 2 Single Beds

About this area

Mecca

Located in Mecca, DoubleTree by Hilton Makkah Jabal Omar is connected to a shopping centre. Abraj Al Bait Towers and Great Mosque of Mecca are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.

Visit our Mecca travel guide
Map
Popular Location

What's nearby

  • Well of Zamzam - 19 min walk
  • Great Mosque of Mecca - 7 min drive
  • King Fahad Gate - 7 min drive
  • Kaaba - 15 min drive
  • Abraj Al Bait Towers - 18 min drive

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 60 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Second on-site dining venue – Restaurant offering Italian cuisine. Open daily.

About this property

DoubleTree by Hilton Makkah Jabal Omar

Central hotel connected to a shopping centre in Mecca with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a fitness centre and a coffee shop/café. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include self parking, 24-hour room service and conference space. All 676 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as sitting areas and fridges. Guests will also find complimentary wireless Internet access, 24-hour room service and LED TVs.
DoubleTree by Hilton Makkah Jabal Omar offers 676 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

This Mecca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Hilton CleanStay
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 72 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: SAR 231 per day
  • Parking height restrictions apply
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SAR 69 for adults and SAR 35 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free local area shuttle
  • High chair
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • Arabic
  • English
  • Indonesian
  • Urdu

Business services

  • 2 meeting rooms
  • Conference space (250 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 49-inch LED TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 4:00 PM and 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 69 for adults and SAR 35 for children (approximately)
  • Self-parking fee: SAR 231 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room refrigerator is available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Makkah Jabal Omar and receive a full refund?
Yes, DoubleTree by Hilton Makkah Jabal Omar offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Makkah Jabal Omar cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton Makkah Jabal Omar?
As of Jul 12, 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Makkah Jabal Omar on Jul 13, 2020 start from CA $122, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at DoubleTree by Hilton Makkah Jabal Omar?
Self-parking is available for SAR 231 per day.
What time is check-in at this property?
Check-in is from 4:00 PM to 3:00 AM.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is DoubleTree by Hilton Makkah Jabal Omar located?
Located in the heart of Mecca, this hotel is within 2 miles (3 km) of Well of Zamzam, Abraj Al Bait Towers and Great Mosque of Mecca. Kaaba and King Fahad Gate are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for DoubleTree by Hilton Makkah Jabal Omar

4.6
Wonderful
5 - Excellent
79
4 - Good
14
3 - Okay
3
2 - Mediocre
4
1 - Poor
3
4.7
Cleanliness
4.5
Service and Staff
4.7
Amenities
4.7
Property condition

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Amenities, property conditions & facilities
  • Disliked: Staff & service

It’s a nice hotel overall. A few points to take notice. The WiFi is very weak , so if you’re having to work from there a little bit you’ll find a hard time connecting. Also, the food in the breakfast isn’t very sanitary . I’ve had a couple of days of diarrhea from it and I couldn’t tell what is was from exactly. Staff is happy and cheerful. However , they provide no service other than checking you in. The guy in the front desk was even too lazy to give me back my change. He kept saying come back later, which is unacceptable. I am not going to chase my money. Also the restaurants staff some of them seem to have a bad attitude and not sure why. They are certainly not so genuine in delivering any service.when I complained to him that my internet was bad he kept asking if I’m sure as if I was lying or being stupid. No solutions were given other than” you know ,sometimes it gets disconnected”. Haha thanks buddy for your great help. Now on the other hand , their room service is phenomenonal. They provide you with everything you need like tea, water bottles , towels whenever you need which is great. They even provide a nespresso machine. And the rooms are very spacious and clean. Elevators are always there no need to wait too long. The buses are great they’re always there to take you back and forth and very friendly drivers .

Stayed 1 night in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel can cheat you easily and overcharge you if you paid through another online travel account, they will not accept it and ask you not received the payment. Be careful to not get double charge.

Stayed 2 nights in Feb 2020

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Stayed 10 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

decent hotel, only comments is that they charge for parking SR200 per night, also there was leakage in the public bathroom at the reception

Stayed 2 nights in Feb 2020