Overview of Hotel Pullman ZamZam Makkah

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Guest reviews

3.6 / 5Good
1,046 reviews


  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available



Popular LocationKing Fahad Gate3 min walk
Popular LocationAbraj Al Bait Towers7 min walk
Popular LocationWell of Zamzam10 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Classic Room, City View

    Classic Room, City View

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 5
    Show details
  • Superior Room, View

    Superior Room, View

    Room amenities

    • 398 sq ft
    • Sleeps 5
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  • Kaaba view, Deluxe Room, View

    Kaaba view, Deluxe Room, View

    Room amenities

    • 398 sq ft
    • Sleeps 5
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  • Presidential Suite, View

    Presidential Suite, View

    Room amenities

    • 753 sq ft
    • Sleeps 7
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  • Executive Suite, View (Kaaba)

    Executive Suite, View (Kaaba)

    Room amenities

    • 592 sq ft
    • Sleeps 7
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  • Presidential Suite, City View

    Presidential Suite, City View

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 7
    Show details
  • Presidential Suite, View

    Presidential Suite, View

    Room amenities

    • 753 sq ft
    • Sleeps 7
    Show details
  • Classic Room, City View

    Classic Room, City View

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 4
    Show details
  • Junior Suite, City View

    Junior Suite, City View

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 6
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About this area


In the city centre and near a train station, Hotel Pullman ZamZam Makkah is in an area with good shopping. Kaaba and Great Mosque of Mecca are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.

Popular Location

What's nearby

  • King Fahad Gate - 3 min walk
  • Abraj Al Bait Towers - 7 min walk
  • Great Mosque of Mecca - 20 min walk
  • Kaaba - 20 min walk
  • Well of Zamzam - 10 min drive

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 75 min drive


  • Where to eat
  • Al Zahra – Serves breakfast, lunch and dinner.
  • Al Yasmine – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Tea Garden – Coffee shop offering international cuisine. Serves light fare. Open 24 hours.

About this property

Hotel Pullman ZamZam Makkah

Luxury hotel connected to a shopping centre in Mecca with 2 restaurants
Along with 2 restaurants, this hotel has a coffee shop/café and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and concierge services are on-site. All 1315 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as dining areas and sitting areas. Other amenities available to guests include Select Comfort, 24-hour room service and minibars.
Hotel Pullman ZamZam Makkah offers 1315 forms of accommodation with minibars and a safe. This accommodation offers separate dining areas and includes desks. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch Flat-screen televisions come with premium satellite channels.
Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities


Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: SAR 200 per day
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 90.00 per person
2 restaurants and 1 coffee shop/cafe
24-hour room service

Things to do

Shopping centre

Family friendly

Dry-cleaning service
Free cots/infant beds
Rollaway/extra beds (surcharge)
Separate dining area
Snack bar/deli


ATM/banking services
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken


Business services

Computer station
Meeting rooms


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)


Designated smoking areas

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Egyptian cotton sheets
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)
Select comfort bed


Bathtub or shower
Free toiletries


32-inch flat-screen TV
Premium channels
Satellite channels

Food and drink

Dining room


Connecting rooms available
Iron/ironing board (on request)
Separate sitting area



Check-in between 4:00 PM - 6:00 AM
Early check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per stay.
  • Free cots (infant beds)!

Property payment types

Diners Club
American Express

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 90.00 per person (approximately)
  • Fee for wireless Internet in public areas: SAR 20 per hour (rates may vary)
  • Valet parking fee: SAR 200 per day
  • Early check-in fee: SAR 200 (subject to availability)
  • Late check-out fee: SAR 200 (subject to availability)
  • Rollaway bed fee: SAR 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage if requested by the property. Couples wishing to share a room must provide proof of marriage. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served or permitted at this property.
All reviews

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


    The town is close I never went I need my money back

    Stayed 6 nights in Mar. 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 5 nights in Mar. 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Cleanliness and very close Al Haram which is my point of contact...

      Stayed 3 nights in Mar. 2020


      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Feb. 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Everything nice and best service Happy to go again

      Stayed 2 nights in Feb. 2020