West Mall Rink Tours and Activities

We enjoyed our stay - one night. Loved being in the hub of Port Credit. The room was beautiful - view of the marina and lake (past the parking lot) but always a great sight. We've stayed here before and it never disappoints. It's a shame that they never reopened the restaurant and found a way to make that work. It is such a great addition to the hotel. Our only complaint is that we find some of the front desks that can be a little crusty. But we laughed them off and enjoyed our stay.

The most memorable part of our stay at the RIU was Brandon who from the moment we arrived made us feel right at home. Always a smile and some pleasant conversation each day we met. The next would be the unexpected included resort style breakfast buffet offered to everyone staying at the hotel. Everything you could hope for and more. We had a couple hiccups with the elevator service leaving us to go down by stairs and even once going up due to repairs and also high usage during the Soccer World Cup. Still a 9/10 for our first stay!

Great hotel, great staff, great front staff, good food.