Water Island Vacation Packages

No in dinning options at the hotel.

The rooms were excellent! Loved the swim up bar! The staff could be more friendly. Say good morning/afternoon in the passing or even just say hi when standing in the lobby. My family experienced where we had to walk up to someone to get acknowledgment. I would recommend having more golf carts and drivers to take guests back to the rooms. The wait times were long. Saw more utility carts than ride on carts. I wish we were warned about the smell of the sargassum. We were warned about it but no indication of the smell. It definitely took some what time of getting use to it. I know that it’s part of nature but definitely would’ve liked a warning. There were 3 employees that were truly amazing with customer service. The only name I caught of the 3 was JB

Location is not bad, but is not wakable at surroundings area. A trolley to redhook could be a great option if available. The beach bistro Sangrias, if they open until at least 10 or 11pm can give guests a great alternative ro stay at rhe hotel instead of going out.

Quiet and remote location with easy access to pool with swim up bar and beach. Not a hotel which makes it a better experience