Emerald Beach Resort

Photo gallery for Emerald Beach Resort

Primary image
On the beach, beach umbrellas, snorkeling, beach bar
On the beach, beach umbrellas, snorkeling, beach bar
On the beach, beach umbrellas, snorkeling, beach bar
Outdoor pool

Overview of Emerald Beach Resort

Emerald Beach Resort

3.5 star property

3.5/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 60°C
Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802

Explore the area

  • Popular LocationLindbergh Bay2 min walk
  • Popular LocationSt. Thomas Synagogue4 min drive
  • Popular LocationUniversity of Virgin Islands4 min drive
  • AirportSt. Thomas (STT-Cyril E. King)4 min drive

Choose dates to view prices

About this area

Charlotte Amalie

Emerald Beach Resort is located on the beach and in an area with good airport proximity. Blackbeard's Castle is a notable landmark, and the area's natural beauty can be seen at Lindbergh Bay and Magens Bay Beach. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.

What's nearby

  • Lindbergh Bay - 2 min walk
  • Virgin Islands Legislature Building - 3 min drive
  • St. Thomas Synagogue - 4 min drive
  • Beracha Veshalom Vegimulth Hasidim Synagogue - 4 min drive
  • University of Virgin Islands - 4 min drive

Getting around

  • Cyril E. King Airport (STT) - 4 min drive

Restaurants

  • Tickles Dockside Pub - 17 min walk
  • Pasta Go Go - 3 min drive
  • Tavern on the Waterfront - 3 min drive
  • Virgilio's Restaurant - 3 min drive
  • Bumpa's - 3 min drive

About this property

Emerald Beach Resort

3.5-star hotel on the beach, near Lindbergh Bay
Spend the day playing on the beach then return to dine at one of Emerald Beach Resort's 2 restaurants. All 90 individually decorated rooms feature free WiFi and balconies. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: USD 13-19 per person
  • 2 restaurants
  • 1 beach bar and 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Snorkeling
  • Surfing/boogie boarding

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • Newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Welcoming dogs and cats only
1 per room (up to 50 lbs)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 13 and USD 19 per person (approximately)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 232 out of 972 reviews
5 - Excellent 24%
Rating 4 - Good. 289 out of 972 reviews
4 - Good 30%
Rating 3 - Okay. 227 out of 972 reviews
3 - Okay 23%
Rating 2 - Poor. 142 out of 972 reviews
2 - Poor 15%
Rating 1 - Terrible. 82 out of 972 reviews
1 - Terrible 8%

3.4/5

Cleanliness

3.7/5

Staff & service

3.3/5

Amenities

3.1/5

Property conditions & facilities

3.4/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness
The location,beach and bartenders are excellent! The front desk service was great. The room construction needs repair. We were killing black bugs in our room everyday. They need microwaves. Broken fixtures/lighting need attention for the price. The beach boss for the hotel is rude. Not allowing us to use beach furniture near building 3 by our room. Even though there are huts set up to lounge by. He said we could only use our towels. Which is ridiculous. He seemed to be the guy who runs the water sports. That was plenty of room. The restaurant service is a little unorganized. We had to wait 40 minutes to an hour for meals more than once. They forgot to put our order in once as well. If you ate at the bar, excellent service from all bartenders! This hotel has the potential of greatness! I work in the customer service industry and I see what small changes need to be made. Bathrooms need recaulking, rooms need microwaves, exterminate building 3, make sure restaurants are properly staffed when busy and allow beach furniture under the beach huts in front of building 3. Putting sunscreen in the vending machines is also another great idea. The beach is absolutely amazing!!! This hotel could be amazing as well. I hope they really consider my insight.
Stayed 7 nights in Apr 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is on a private beach and very close to airport. Taxis are readily available to and from hotel. Hotel is a bit outdated. No elevator. Gym had no water, no towels and broken air conditioner.
Stayed 4 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Perfect location, beach is amazing and the staff was really nice and helpful.. rooms were nice but the beds are a little hard. Tips for others, either sleep with ear plugs or sleep with a tv on because those roosters are going to wake you up at 4am every morning. And don’t leave your balcony door open while you sleep.
Stayed 4 nights in May 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this property. My first complaint was the constant flies at the restaurant. It’s really annoying trying to swat flies while eating. Next I ordered grilled chicken tacos. The seasoning was good but the chicken was cold and not cooked. It’s like they took it out the fridge and placed it onto the taco. Food in the restaurant didn’t look or smell good. My daughter and I ate pizza and burgers during the rest of my stay to keep it safe. I spent at least $50 each meal. Next at bedtime I discovered my bed at a bedbug on it. I killed it, placed it in a cup and went to the front desk. They gave me a new room and offered me my money back for the first night. After all the beach and the pool were nice. I made the best of my stay with my daughter for Mother’s Day weekend. It’s safe to say I won’t be going back to this resort.
Stayed 2 nights in May 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed at Emerald Beach because it was close to the airport. The photos are very deceiving. The property is very run down and everything needs updating. There was rust on the faucet in the shower, there was limited lighting in the room, the beds were extremely uncomfortable - it was not a good experience. The staff seemed friendly at the front desk, but not as much at the restaurant on site. The food and drinks were not good at all.
Stayed 1 night in Apr 2022