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Emerald Beach Resort

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Featured Image
On the beach, beach umbrellas, snorkeling, beach bar
On the beach, beach umbrellas, snorkeling, beach bar
On the beach, beach umbrellas, snorkeling, beach bar
Outdoor pool

Overview of Emerald Beach Resort

Emerald Beach Resort

3.5 out of 5

3.6/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

  • Popular LocationLindbergh Bay2 min walk
  • Popular LocationSt. Thomas Synagogue4 min drive
  • Popular LocationUniversity of Virgin Islands4 min drive
  • AirportSt. Thomas (STT-Cyril E. King)4 min drive

Choose dates to view prices

About this area

Charlotte Amalie

Emerald Beach Resort is located on the beach and in an area with good airport proximity. Blackbeard's Castle is a notable landmark, and the area's natural beauty can be seen at Magens Bay Beach and Coki Beach. Coral World Ocean Park and Skyride to Paradise Point are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.
Popular Location

What's nearby

  • Lindbergh Bay - 2 min walk
  • Virgin Islands Legislature Building - 3 min drive
  • St. Thomas Synagogue - 4 min drive
  • Beracha Veshalom Vegimulth Hasidim Synagogue - 4 min drive
  • University of Virgin Islands - 4 min drive

Getting around

  • Cyril E. King Airport (STT) - 4 min drive

Restaurants

  • Caribbean Fusion — 1 min walk
  • Emerald Beach Bar — 1 min walk
  • Tickles Dockside Pub — 17 min walk
  • Dinghy's — 18 min walk
  • Big Kahuna Rum Shack — 3 min drive

About this property

Emerald Beach Resort

Waterfront hotel with an outdoor pool
Spend the day playing on the beach then return to dine at one of Emerald Beach Resort's 2 restaurants. All 90 individually decorated rooms feature free WiFi and balconies. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: USD 13-19 per person
  • 2 restaurants
  • 1 beach bar and 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Snorkeling
  • Surfing/boogie boarding

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Dogs and cats welcome
1 per room (up to 50 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 13 and USD 19 per person (approximately)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 236 out of 971 reviews
5 - Excellent 24%
Rating 4 - Good. 326 out of 971 reviews
4 - Good 34%
Rating 3 - Okay. 223 out of 971 reviews
3 - Okay 23%
Rating 2 - Poor. 127 out of 971 reviews
2 - Poor 13%
Rating 1 - Terrible. 59 out of 971 reviews
1 - Terrible 6%

3.6/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Water front view
Stayed 3 nights in Jun 2021

3/5 Okay

Travelled with family
Liked: Amenities
Likes: close to the airport, great bar, beach Dislikes: Old and run down.
Stayed 1 night in Jun 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was more like a motel than resort, my room was stink had a hole in the wall and was dirty, the light didnt work or phone I had to keep asking for clean towels and washcloths and toilet tissue. Once I got my new room it was better still dirty tho. The service for food was the slowest I’ve ever seen and just didn’t make sense since it was empty. The waitress never brought the menus then had the nerve to say bf is over. Pool was dirty and there wasn’t anyone to help with your bags if the one guy was busy and he was amazing. Ayana was amazing and some of the other staff but the others were miserable and not tip worthy. I would never stay there again or recommend.
Stayed 5 nights in Jun 2021

3/5 Okay

Travelled with group
Location close to the airport , no elevator, no bell boy , no hot water in the shower, leaks and wholes in the room and very very slow service when it comes to meals.
Stayed 5 nights in Jun 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like the staff they were helpful and pleasant The beach was good. The property needs new renovation and the property needs lots of lights, elevator, new drapes for the balcony windows the ones there are filthy and torn . I’m afraid of spiders & spiders web and spiders are on lamp @ door. Blanket are dingy on bed they are dirty and filthy . I’m really disappointed o will not not come this resort again unless it’s renovated and be clean. Please do something about this because I’m really disappointed 😞
Stayed 2 nights in Jun 2021