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Windward Passage Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, individually decorated, individually furnished

Overview of Windward Passage Hotel

Windward Passage Hotel

3.5 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationSt. Thomas Synagogue10 min walk
  • Popular LocationVirgin Islands Legislature Building10 min walk
  • Popular LocationBlackbeard's Castle14 min walk
  • AirportSt. Thomas (STT-Cyril E. King)9 min drive

Choose dates to view prices

About this area

Charlotte Amalie

Located in St. Thomas, Windward Passage Hotel is near the airport and near the beach. Shoppers can check out St. John Spice, while everyone can enjoy the natural beauty of Coki Beach and Magens Bay Beach. Coral World Ocean Park and Skyride to Paradise Point are also worth visiting. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • St. Thomas Synagogue - 10 min walk
  • Beracha Veshalom Vegimulth Hasidim Synagogue - 10 min walk
  • Virgin Islands Legislature Building - 10 min walk
  • Fort Christian - 10 min walk
  • Blackbeard's Castle - 14 min walk

Getting around

  • Cyril E. King Airport (STT) - 9 min drive

Restaurants

  • The Green House — 6 min walk
  • The Pie Whole — 7 min walk
  • Hook — 7 min walk
  • Virgilio's Restaurant — 7 min walk
  • Amalia Cafe — 8 min walk

About this property

Windward Passage Hotel

3.5-star hotel near Blackbeard's Castle
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services, and dry cleaning. All 151 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, TVs come with satellite channels, and guests will also find coffee makers and hair dryers.
Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This St. Thomas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:00 AM: USD 5-25 for adults and USD 5-25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms - 2

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

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Hotel
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Air conditioned
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Policies

Check-in

Check-in from 4:00 PM - 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 for adults, USD 5 and USD 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Frequently asked questions

3.2
Rating 5 - Excellent. 161 out of 967 reviews
5 - Excellent 17%
Rating 4 - Good. 294 out of 967 reviews
4 - Good 30%
Rating 3 - Okay. 210 out of 967 reviews
3 - Okay 22%
Rating 2 - Poor. 162 out of 967 reviews
2 - Poor 17%
Rating 1 - Terrible. 140 out of 967 reviews
1 - Terrible 14%

3.2/5

Cleanliness

3.5/5

Staff & service

2.9/5

Amenities

2.9/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not up to standards, nothing like photos online. A/C unit did not work. We had to change rooms. Mold smell im second room. Hole in wall behind bed near vent. We had to go outside continuously for fresh air. Due to ashma.
Stayed 5 nights in Jun 2021

3/5 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s a
Stayed 4 nights in Jun 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
The hotel itself was okay Not the best section of town though and the walls are paper thin. Had two very unpleasant nights. Other than that, we loved the outside seating inside the walls and the statuary throughout. The help was very accommodating. Not good that the dining room was not open Monday and Tuesday for breakfast.
Stayed 6 nights in Jun 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Money was stolen out my room by housekeeping.I went to front desk to file a complaint they act like they didn’t care they never got back to me about it or anything I wouldn’t go there at all
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept inside and out. If you need a taxi, just ask the staff and they will get you one right away. I just wish the people at the front desk were friendlier to the guests at check-in time. I didn’t have any issues myself, but i noticed how the front desk employees were with some of the other guests.
Stayed 6 nights in May 2021