6/10 Okay
Elizabeth
Feb 16, 2022
Disliked: Cleanliness, room comfort
Elizabeth
Stayed 4 nights in Feb 2022
Complejo Turistico Pucon
3.5 star property
Multiple pools offer refreshing escapes at this mountain retreat, where guests can warm up by the fireplace or indulge in spa treatments after arcade games
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Photo gallery for Complejo Turistico Pucon
Travelers at Complejo Turistico Pucon enjoy comfort by the fireplace and relax in indoor and outdoor pools. Free WiFi is available throughout. Parents appreciate the children's playground while scheduling rejuvenating massages at the on-site spa.
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Spa
- Pet friendly
- Parking included
- Free WiFi
- Restaurant
Room options
Check availability for these dates
Available filters for rooms
Showing 10 of 10 rooms
Cabin, 3 Bedrooms, Private Bathroom (6 PAX)
Highlights
Heating
Kitchen
Refrigerator
Flat-screen TV
3 bedrooms
Private bathroom
Microwave
Stovetop
- 3 bedrooms
- Sleeps 6
- 1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed
Cabin, 5 Bedrooms, Private Bathroom (10 PAX)
Highlights
Heating
Kitchen
Refrigerator
Flat-screen TV
5 bedrooms
Private bathroom
Microwave
Stovetop
- 5 bedrooms
- Sleeps 10
- 2 Double Beds, 4 Twin Beds and 1 Twin Bunk Bed
Townhome (5 pax)
Highlights
Heating
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Microwave
Stovetop
Oven
- Sleeps 5
- 1 Double Bed and 3 Twin Beds
Townhome, 1 Double Bed, Private Bathroom (2 pax)
Highlights
Heating
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Microwave
Stovetop
Oven
- Sleeps 2
- 1 Double Bed
Triple Room, 1 Bedroom, Accessible, Private Bathroom
Highlights
Heating
Flat-screen TV
Separate bedroom
Private bathroom
- 1 bedroom
- Sleeps 3
- 1 Twin Bed and 1 Double Bed
Double Room, 1 Double Bed, Private Bathroom
Highlights
Heating
Flat-screen TV
Private bathroom
- Sleeps 2
- 1 Double Bed
Triple Room, 3 Twin Beds, Private Bathroom
Highlights
Heating
Flat-screen TV
Private bathroom
- Sleeps 3
- 3 Twin Beds
Standard Triple Room, 1 Bedroom, Private Bathroom
Highlights
Heating
Flat-screen TV
Private bathroom
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Quadruple Room, 1 Bedroom, Private Bathroom
Highlights
Heating
Flat-screen TV
Separate bedroom
Private bathroom
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
Quintuple Room
Highlights
Heating
Flat-screen TV
Private bathroom
- Sleeps 5
- 1 Double Bed and 3 Twin Beds
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About the area
Located in Pucón, Complejo Turistico Pucon is near the beach. The area's natural beauty can be seen at Villarrica National Park and Huerquehue National Park, while Museo Mapuche Pucon and Villarrica Historical Museum are cultural highlights. Los Pozones and Centro Cultural Liquen de Villarrica are also worth visiting. Visit our Pucón travel guide
Calle Prolongacion, Colo Colo #2215, Pucón, Araucania, 4920000
What's nearby
La Poza2 min drive - 2.0 km
Pucon Beach3 min drive - 2.4 km- Santa Clara Monastery15 min walk - 1.3 km
- Cascadas de Rio Turbio19 min walk - 1.6 km
- Enjoy Pucon Casino3 min drive - 2.4 km
Restaurants
- Restaurant "Al Paso", Pucón.16 min walk
- Café Luthier17 min walk
- Maucho's Restaurant3 min drive
- Lounge Brasil19 min walk
- Sandwich El Uno19 min walk
About this property
Complejo Turistico Pucon
Property highlights
A terrace, a garden, and a playground are just a few of the amenities provided at Complejo Turistico Pucon. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and laundry facilities.
Other perks at this hotel include:
- 2 outdoor pools and an indoor pool
- Free self parking
- Continental breakfast (surcharge), tour/ticket assistance, and a banquet hall
- A front-desk safe, 2 meeting rooms, and wedding services
Extra amenities include:
- Bathrooms with showers
- Flat-screen TVs with cable channels
- Heating and limited housekeeping
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- Daily continental breakfast available 9:00 AM to 10:30 AM for a fee: CLP 12,000 to 15,000 for adults and CLP 10,000 to 11,000 for children
- A restaurant
Things to do
- 2 outdoor pools
- Arcade/game room
- Indoor pool
- Playground
- Sauna
Family friendly
- 2 outdoor pools
- Arcade/game room
- Indoor pool
- Laundry facilities
- Playground
Conveniences
- Laundry facilities
- Limited-hour front desk
- Safe at front desk
Guest services
- Housekeeping (once per stay)
- Tour and ticket assistance
- Wedding services
Business services
- 2 meeting rooms
- Business center
Outdoors
- Barbecue grill
- Garden
- Terrace
Spa
- Hot stone massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Wheelchair accessibility
More
- Banquet hall
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Limited room service
More
- Heating
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CLP 25000 per pet, per stay
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately CLP 12000 to 15000 for adults, and CLP 10000 to 11000 for children
- Pet fee: CLP 25000 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 9 AM to 8 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Complejo Turistico Pucon Pucon
Complejo Turistico Pucon Resort
Resort Complejo Turistico Pucon Pucon
Pucon Complejo Turistico Pucon Resort
Resort Complejo Turistico Pucon
Complejo Turistico Resort
Complejo Turistico
Complejo Turistico Pucon Hotel
Complejo Turistico Pucon Pucón
Complejo Turistico Pucon Hotel Pucón
Frequently asked questions
Does Complejo Turistico Pucon have a pool?
Yes, this property has an indoor pool and 2 outdoor pools. Pool access is from 9 AM–8 PM.
Is Complejo Turistico Pucon pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of CLP 25000 per pet, per stay.
How much is parking?
Self parking is free at this property.
What time is check-in at Complejo Turistico Pucon?
Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.
What time is check-out at Complejo Turistico Pucon?
Check-out is at 11:00 AM.
Where is Complejo Turistico Pucon located?
Situated near the beach, this hotel is within 1 mi (2 km) of Los Pozones, Santa Clara Monastery, and Museo Mapuche Pucon. La Poza and Cascadas de Rio Turbio are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Complejo Turistico Pucon Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.0
Cleanliness
4.0
Location
5.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 2 out of 4 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Martina
Jan 25, 2026
Martina
Stayed 3 nights in Jan 2026
2/10 Terrible
Franklin
Feb 9, 2022
Franklin
Stayed 3 nights in Feb 2022
6/10 Okay
STEFANY
Feb 6, 2019
Disliked: Staff & service, room comfort
STEFANY
Stayed 4 nights in Jan 2019