Title: Hotel Lago Grey - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Lago Grey Mornings begin with lakeside breakfast views at this charming waterfront hotel, where scenic vistas accompany every moment of the stay ## Photo gallery for Hotel Lago Grey ![Restaurant - Hotel Lago Grey (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/999802ed.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Lago Grey (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/30588019.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Lago Grey (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/26b8abcb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Lago Grey (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/1b98fba1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 1 Queen Bed - Hotel Lago Grey (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/d464b2b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Lago Grey offers a tranquil escape by the water. Enjoy a breakfast buffet, relax in the garden, and connect with free WiFi in public areas. The coffee shop and bar are perfect gathering spots after using the dry cleaning services. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant - Bar - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Standard Single Room ![In-room safe, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/2a514898.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Free cribs/infant beds LCD TV Shower/tub combination Private bathroom In-room safe Daily housekeeping - 215 sq ft - Sleeps 1 - 2 Twin Beds ### View all photos for Standard Double Room, 1 Queen Bed ![Standard Double Room, 1 Queen Bed](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/99cc70cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Queen Bed ### Highlights Free cribs/infant beds LCD TV Shower/tub combination Private bathroom In-room safe Daily housekeeping - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Single Room ![Superior Single Room](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/b5781440.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room ### Highlights Free cribs/infant beds LCD TV Shower/tub combination Private bathroom In-room safe Daily housekeeping - 323 sq ft - Lake view - Sleeps 1 - 2 Twin Beds ### View all photos for Superior Double Room, 1 King Bed ![Superior Double Room, 1 King Bed](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/w1771h1169x0y0-b5481f64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed ### Highlights Free cribs/infant beds LCD TV Shower/tub combination Private bathroom In-room safe Daily housekeeping - 323 sq ft - Lake view - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, Multiple Beds (Twin) ![Standard Double Room, Multiple Beds (Twin)](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/41b7b33c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Multiple Beds (Twin) ### Highlights Free cribs/infant beds LCD TV Shower/tub combination Private bathroom In-room safe Daily housekeeping - 215 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for Superior Double Room, Multiple Beds (Twin) ![Superior Double Room, Multiple Beds (Twin)](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/32dc256f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Multiple Beds (Twin) 10.0 Exceptional 1 review ### Highlights Free cribs/infant beds LCD TV Shower/tub combination Private bathroom In-room safe Daily housekeeping - 323 sq ft - Lake view - Sleeps 2 - 2 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTorres-Del-Paine-Hotels-Hotel-Lago-Grey.h3162852.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTorres-Del-Paine-Hotels-Hotel-Lago-Grey.h3162852.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-51.12258%2C-73.11609&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=78ykD6BCIJmk0lXu4xUPVkDDl2M=) Sector Lago Grey S/N, Torres del Paine, Magallanes y Antartica Chilena, 8320000 #### What's nearby - Torres del Paine National Park \- 1 min walk \- 0.0 km - Serrano River \- 46 min drive \- 24.9 km - Cuernos del Paine Lookout \- 54 min drive \- 34.0 km - Lago Pehoe \- 61 min drive \- 30.3 km - Salto Chico Falls \- 61 min drive \- 30.3 km #### Restaurants - Paine Grande Bar & coffee shop - ‪Restaurant Explora Torres Del Paine - ‬52 min drive - ‪Rio Pingo - ‬15 min walk ## About this property ### Hotel Lago Grey Hotel by the lake Consider a stay at Hotel Lago Grey and take advantage of a free breakfast buffet, a coffee shop/cafe, and a garden. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar. Other perks at this hotel include: - Free self parking - A 24-hour front desk, concierge services, and a front-desk safe - Smoke-free premises, coffee/tea in the lobby, and luggage storage Room features All 60 rooms include amenities such as safes. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - Free infant beds and daily housekeeping ## Similar properties ![Indoor pool, open 9:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/54efdb58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Serrano Hotel + Spa Torres del Paine - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 482 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/53000000/52850000/52849200/52849140/20687db1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Morrena Lodge Torres del Paine - Breakfast included - Free WiFi - Restaurant - Housekeeping 9.2 Wonderful 150 reviews CA $247 CA $247 total Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=52849140&PinnedHotelID=52849140&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2290000/2281400/2281322/459dac96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Torres Patagonia Torres del Paine - Breakfast included - All-inclusive - Spa - Parking included 8.2 Very good 124 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=2281322&PinnedHotelID=2281322&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite | View from room](https://images.trvl-media.com/lodging/5000000/4540000/4530900/4530900/1b1f6e55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ecocamp Patagonia Torres del Paine - Breakfast included - All-inclusive - Parking included - Restaurant 9.0 Wonderful 23 reviews CA $1,185 CA $1,185 total Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=4530900&PinnedHotelID=4530900&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/19866cb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel del Paine Torres del Paine - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 129 reviews CA $554 CA $554 total Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) ![Jetted tub](https://images.trvl-media.com/lodging/5000000/4260000/4258000/4257984/88d5e401.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Explora en Torres del Paine Torres del Paine - Pool - Hot tub - Breakfast included - All-inclusive 9.4 Exceptional 28 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=4257984&PinnedHotelID=4257984&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/28000000/27240000/27238000/27237966/71026aca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostería Pionero Torres del Paine - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 57 reviews CA $349 CA $349 total Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=27237966&PinnedHotelID=27237966&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6050000/6041700/6041637/dedf4b81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Weskar Patagonian Lodge Natales - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 284 reviews CA $372 CA $372 total Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=6041637&PinnedHotelID=6041637&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/104000000/103300000/103298800/103298769/aa9553fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domos Río Serrano - Caja Los Andes Torres del Paine - Parking included - Restaurant 9.2 Wonderful 25 reviews CA $282 CA $282 total Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=103298769&PinnedHotelID=103298769&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/16000000/15170000/15165600/15165505/3f8c1d2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostería Pehoe Torres Del Paine - Breakfast included - Parking included - Free WiFi - Restaurant 7.6 Good 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15165505&PinnedHotelID=15165505&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Limited onsite self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Boat tours ### Family friendly - In-room crib - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden - In a national park - On a lake ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Free crib ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV ### More - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 15 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Hotel Lago Hotel Lago Grey Hotel Lago Grey Torres Del Paine Lago Grey Lago Grey Hotel Lago Grey Torres Del Paine Hotel Lago Grey Hotel Hotel Lago Grey Torres del Paine Hotel Lago Grey Hotel Torres del Paine ## Frequently asked questions ### Is Hotel Lago Grey pet-friendly? ### How much does it cost to stay at Hotel Lago Grey? ### How much is parking? ### What time is check-in at Hotel Lago Grey? ### What time is check-out at Hotel Lago Grey? ### Where is Hotel Lago Grey located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Lago Grey Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 71 8 - Good 35 6 - Okay 12 4 - Poor 4 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Satinath Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location and staff. Everyone went out of their way to make sure we had a great stay. Rooms are comfortable and our room had a great view. ##### Satinath Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Carrie Jun 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing location on the lake with gorgeous picturesque views and fantastic service. ![](https://a.travel-assets.com/ugc/hotel-reviews/15806825EFA3364873768165821663B1F3E5DE021718138529134.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carrie Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Donald Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast and dinner. Great staff. Stunning views. The driveway and parking lot could be improved, lots of potholes and no defined parking spaces. ##### Donald Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Gerardo Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lago Grey is one of a kind. The views of the lake and the mountains from the rooms are astonishing. The main lounge is very nice and the food is good. The rooms are somewhat small though the bathrooms are very good. Overall a pleasant stay, highly recommendable. The staff is amazing - really amazing! ##### Gerardo Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Katharine Sep 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at Lago Grey! The excursions they offered were fun and well rounded! And the staff and food was nice! ##### Katharine Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Patrick Mar 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very unique location! Beautiful sunrise on the mountains. Great dinner and breakfast. ##### Patrick Stayed 1 night in Mar 2024 ### 10/10 Excellent #### ZIHAO Sep 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is in the national park. The view is unique. You should definitely stay here if you like nature. However, the room can be cold during winter time. ##### ZIHAO Stayed 1 night in Sep 2024 ### 8/10 Good #### JING May 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Met expectations. Friendly staff. Good food! ##### JING ### 10/10 Excellent #### Monica Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful view and comfortable stay Lago Gray is a beautiful site for your stay at Torres del Paine. The hotel has access to some trails but not all. The room was simple but well appointed, spacious and clean, and had a phenomenal view of the lake. It was a bit warm in the afternoon with no way of cooling it other than leaving the door open or closing the shade. I would also love a kettle in the room. Other than that, the restaurant and coffee bar were excellent, the service was great, and the location incredible. Check if you need a car or transport to other trails because that is not cheap. ##### Monica Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### maira Jul 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is conveniently located near Grey Lake and offers stunning mountain views. The staff is exceptionally polite and attentive, and the food is outstanding. The rooms are beautiful, with gorgeous vistas. I highly recommend this hotel, especially if you take their excursions. If you're planning to navigate to Glacier Grey, the hotel serves as the meeting point. We booked a half-day trek through the hotel, and our guide, Nicolas, was very attentive and always answered our questions. At the end of the trek, they provided delicious snacks. ##### maira Stayed 2 nights in Jul 2024 ### 8/10 Good #### Ramon May 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are nice, the food is very good, the place is awesome. You have to know however that booking a premium room doesn’t guarantee you a nice view of the lake and the mountains. Many of the most expensive rooms have trees right in front of them, making the view more or less interesting. ##### Ramon Stayed 1 night in May 2024 ### 10/10 Excellent #### Raj May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A wonderful hotel in an amazing setting. The staff really make guests feel welcome! And the views are spectacular! ##### Raj Stayed 5 nights in May 2025 ### 8/10 Good #### JESSICA Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is clean and service is good. No Mountain View or lake view of this room which was not my expectation or the room pictures showed in the Expedia when I book the room ##### JESSICA Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Elizabeth Sep 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a truly excellent stay! The room was beautiful and had a fantastic view of the lake, mountains, and glacier! The common areas were comfortable and the view could not be beat. Can’t say enough about how great all the staff was. They were all friendly and welcoming. I appreciated them helping me plan out things to see that suited my interests. The boat ride to the glacier was a once in a lifetime kind of experience. I would absolutely recommend this hotel and hope to be able to return again. ##### Elizabeth Stayed 4 nights in Sep 2024 ### 8/10 Good #### David Aug 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It is a great hotel option in teh park with a beautiful view and great excursions. ##### David Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Limor Dec 20, 2025 Liked: Property conditions & facilities No hot water in the morning. Bathroom was not cleaned everyday ##### Limor Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Virginia Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was off peak and hence the hotel was quiet. We I loved the quiet and sense of freedom. The walking trails are still good to walk during winter. ##### Virginia Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Pui Wu Dec 23, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities We booked Grey III navigation from Refugio Grey back to Hotel Lago Grey. However, the ferry was cancelled without any notice. We need to purchase an expensive WiFi package in Refugio Grey in order to WhatsApp the hotel for the information. The sudden cancellation of the ferry without any early notice made so much trouble that we needed to rush back to Refugio Paine Grande for another ferry to Pudeto then caught the shuttle of hotel. From Refugio Grey to Paine Grande, it was a 11km hike! Such trouble made us eventually arrived the hotel at 9pm instead of originally \~3-4pm. We lost much time to enjoy in this expensive hotel. The front desk staff originally agreed to give us a 1hr late check out at 1200 on the next day. However, it seemed that staff themselves didn’t have good communication about this so another staff rang the phone of our room to ask us to check out before 1200\. Anyway, this check out problem is soon resolved after explanation and we checked out at 1200\. Furthermore, the WiFi inside the room was terribly weak. Also, the shower couldn’t offer a hot enough water (but the temperature now is \~15 degree Celsius at night). Even hot water inside campsites of Patagonia W Trek were much better than the one in this hotel. Also, this hotel costs high price per night. It’s unacceptable and unreasonable for so much trouble and inconvenience caused. This is the WORST hotel experience we have ever had. We highly NOT recommend this hotel in term of value. ![](https://a.travel-assets.com/ugc/hotel-reviews/0f47b9ac-c46d-47ff-9426-215211e3d532-1766193656649.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pui Wu Stayed 1 night in Dec 2025 ### 8/10 Good #### Arthur Apr 18, 2024 Liked: Cleanliness, staff & service Great location to take the Lago Grey boat ##### Arthur Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Verified traveller Jan 14, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Overall overpriced Overall hotel is overpriced for what you get compared to other hotels in the park. Service is okisch but food/breakfast a bit disaponting ##### Verified traveller Stayed 1 night in Jan 2025 ### 6/10 Okay #### Marilee Dec 7, 2024 Liked: Cleanliness Disliked: Staff & service Overcooked food no internet in rooms. Paying for view not amenities and hotel services ##### Marilee Stayed 2 nights in Dec 2024 ### 8/10 Good #### Verified traveller Jan 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to start the W-hike Best choice, but still expensive. ##### Verified traveller ### 10/10 Excellent #### Jun Sep 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two nights stay Very friendly and professional staff. Beautiful location. Special thanks to Ivan and Ircu! Very good breakfast. Restaurant is good especially given its remote location. I would recommend to rent a car as the hotel is not served by public transportation frequently. May not be the best location to hike to the base of Torres de Paine, trail head is about one hr drive away. ##### Jun Stayed 2 nights in Sep 2022 ### 4/10 Poor #### CHONNAPINYA Apr 27, 2024 Disliked: Property conditions & facilities The accommodation building is just like a temporary building in the forest. I don’t have a problem with that but this is not worth the money at all. Room was so small and noisy with people walking around. ##### CHONNAPINYA Stayed 1 night in Apr 2024 ### 4/10 Poor #### Julie Jan 5, 2023 Disliked: Property conditions & facilities This hotel is highly overrated. Ratings are purely based on its location. The rooms are small and extremely basic. We had small bathroom with leaking toilet. Staff is totally overworked and exploited and thus tend to look and act that way. Can only buy water at the incredibly overpriced bar restaurant food and breakfast overpriced and mediocre at best. ##### Julie ## Expedia's Latest Trends ### Hotels > [Best Western Marina Del Rey](https://www.expedia.ca/Vina-Del-Mar-Hotels-Best-Western-Marina-Del-Rey.h127147.Hotel-Information) > > [Rocky Inn](https://www.expedia.ca/Valemount-Hotels-Rocky-Inn.h15349951.Hotel-Information) > > [Hotels in Canton](https://www.expedia.ca/Canton-Hotels.d10422.Travel-Guide-Hotels) > > [Shenstone Motor Inn & Restaurant](https://www.expedia.ca/Owen-Sound-Hotels-Shenstone-Motor-Inn-Restaurant.h19402570.Hotel-Information) > > [B&B New Glasgow](https://www.expedia.ca/New-Glasgow-Bed-And-Breakfast.d6058267-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Honeymoon Resorts and Hotels near Maldives](https://www.expedia.ca/Destinations-In-Maldives-Honeymoon-Hotels.0-0-d109-tHoneymoonHotels.Hotel-Filter-Destinations) > > [Villa Rosa](https://www.expedia.ca/Positano-Hotels-Villa-Rosa.h2528736.Hotel-Information) > > [Hotels in Honolulu](https://www.expedia.ca/Honolulu-Hotels.d1488.Travel-Guide-Hotels) > > [Cottages Ottawa - Southeastern Ontario](https://www.expedia.ca/Ottawa-Southeastern-Ontario-Cottages.d6057819-aaCottages.Travel-Guide-Accommodation) > > [Departamento San Alfonso del mar](https://www.expedia.ca/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > > [Adults Only Resorts & Hotels in Orlando](https://www.expedia.ca/Orlando-Hotels-Adults-Only-Resorts.0-0-d178294-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Comfort Inn & Suites](https://www.expedia.ca/Smiths-Falls-Hotels-Comfort-Inn-Suites.h67659485.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Hillgrove (YDG)](https://www.expedia.ca/lp/flights/yyz/ydg/toronto-to-digby) > > [Flights from Yerevan (EVN) to Montreal (YUL)](https://www.expedia.ca/lp/flights/evn/yul/yerevan-to-montreal) > > [Flights from Toronto (YYZ) to Galway (GWY)](https://www.expedia.ca/lp/flights/yyz/gwy/toronto-to-galway) > > [Lufthansa](https://www.expedia.ca/Lufthansa-Flights.cLH.Travel-Guide-Airlines) > > [Air Canada Chek Lap Kok (HKG) to Vancouver (YVR) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-hong-kong-intl-to-vancouver-intl/ac/hkg/yvr) > > [Flights from Toronto (YYZ) to Ahmedabad (AMD)](https://www.expedia.ca/lp/flights/yyz/amd/toronto-to-ahmedabad) > > [Flights from Phoenix (PHX) to Miami (MIA)](https://www.expedia.ca/lp/flights/phx/mia/phoenix-to-miami) ### Cars ### Packages > [Taj Mahal](https://www.expedia.ca/Taj-Mahal-Taj-Ganj.d6126828.Vacation-Attraction)