Title: Hotel del Paine - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel del Paine Travelers sip morning coffee in the lobby while planning Patagonian adventures, then explore the stunning landscapes by bike or relax in the indoor pool ## Photo gallery for Hotel del Paine ![View from property - Hotel del Paine (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/23ff209c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily self-serve breakfast - Hotel del Paine (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/00cb7c4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dock - Hotel del Paine (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/866a2f6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel del Paine (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/06ef2cdb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel del Paine (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/b87cd274.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel del Paine, surrounded by the majestic Torres del Paine National Park, offers a free breakfast buffet. Guests can explore the area on rental bikes or relax in the garden. The property provides an airport shuttle, laundry facilities, and helpful staff. ## Reviews 8.4 Very good ## Popular amenities - Breakfast included - Parking included - Free WiFi - Restaurant - Bar - Laundry ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Double or Twin Room ![Double or Twin Room](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/aca05355.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 9.0 Wonderful 2 reviews ### Highlights Blackout drapes/curtains Premium bedding Hair dryer Rainfall showerhead Separate bathtub and shower Private bathroom Desk Travel crib - 172 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/646a5efa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 1 review ### Highlights Blackout drapes/curtains Premium bedding Hair dryer Rainfall showerhead Separate bathtub and shower Private bathroom Desk Travel crib - 215 sq ft - Sleeps 3 - 3 Twin Beds ### View all photos for Double Room Standard ![Premium bedding, desk, blackout drapes, travel crib](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/eaaa190b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 3 ### View all photos for Triple Room Standard ![Premium bedding, desk, blackout drapes, travel crib](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/cbc9a6c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTorres-Del-Paine-Hotels-Hotel-Del-Paine.h3927810.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTorres-Del-Paine-Hotels-Hotel-Del-Paine.h3927810.Hotel-Information) ## About the area Located in Torres del Paine, Hotel del Paine is near a boardwalk/promenade. The area's natural beauty can be seen at Torres del Paine National Park and Salto Grande. Take an opportunity to explore the area for outdoor excitement like horse riding. [Visit our Torres del Paine travel guide](https://www.expedia.ca/Torres-Del-Paine.dx6127101) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-51.23394%2C-72.97527&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-AYF97rkwfA54y4z8fYN2ELD9ok=) Lote N°17, Sector Río Serrano, Comuna Torres del Paine, Torres del Paine ### What's nearby - ![View from our room at the Explora Patagonia. Epic hiking vacation. Finished the W on our trip.](https://images.trvl-media.com/place/6127101/c7788e7e-1b90-4670-961b-dace56ec1746.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Serrano River 1 min walk \- 0.1 km - ![Torres del Paine National Park featuring a lake or waterhole, snow and mountains](https://images.trvl-media.com/place/6101516/93b8aad8-bdec-493a-988c-2714546f537d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Torres del Paine National Park 8 min drive \- 4.1 km - ![Torres Del Paine featuring mountains, landscape views and a lake or waterhole](https://images.trvl-media.com/place/553248635919602624/e542b398-e90f-4b62-bcf4-e2dd5708685a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lago Pehoe 30 min drive \- 20.1 km - Cuernos del Paine Lookout 16 min drive \- 12.1 km - Salto Chico Falls 31 min drive \- 20.1 km ### Restaurants - Don Pascual 1940 13 min walk - Qawasqar 11 min walk - De Agostini 11 min walk - Restaurant Hotel Rio Serrano 10 min walk - Los Colonnos Del Sur 1 min walk ## About this property ### Hotel del Paine Hotel near Torres del Paine National Park At Hotel del Paine, you can look forward to free self-serve breakfast, an airport shuttle, and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a bar. You'll also find perks like: - Free self parking - A roundtrip airport shuttle (surcharge), smoke-free premises, and concierge services - A TV in the lobby, tour/ticket assistance, and laundry services Room features All guestrooms at Hotel del Paine have comforts such as premium bedding. Other conveniences in all rooms include: - Bathrooms with rainfall showers and separate tubs/showers - Travel cribs, limited housekeeping, and desks ## Similar properties ![Living area](https://images.trvl-media.com/lodging/53000000/52850000/52849200/52849140/20687db1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Morrena Lodge Torres del Paine - Breakfast included - Free WiFi - Restaurant - Housekeeping 9.2 Wonderful 154 reviews CA $250 CA $250 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=52849140&PinnedHotelID=52849140&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/861f8b2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Serrano Hotel + Spa Torres del Paine - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 488 reviews CA $625 CA $625 total Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/28000000/27240000/27238000/27237966/71026aca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostería Pionero Torres del Paine - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 63 reviews CA $353 CA $353 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=27237966&PinnedHotelID=27237966&HadPinnedHotel=true®ionId=-1&adults=2) ![LCD TV](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/e63a9600.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lago Grey Torres del Paine - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 126 reviews CA $594 CA $594 total Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/104000000/103300000/103298800/103298769/dc60e74b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domos Río Serrano - Caja Los Andes Torres del Paine - Parking included - Restaurant 9.2 Wonderful 27 reviews CA $292 CA $292 total Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=103298769&PinnedHotelID=103298769&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96660000/96658500/96658466/a3b83baa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Patagonia Natales - Hot tub - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 56 reviews CA $244 CA $244 total Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=96658466&PinnedHotelID=96658466&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4540000/4530900/4530900/8f047b66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ecocamp Patagonia Torres del Paine - Breakfast included - All-inclusive - Parking included - Restaurant 9.0 Wonderful 26 reviews CA $1,088 CA $1,088 total Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=4530900&PinnedHotelID=4530900&HadPinnedHotel=true®ionId=-1&adults=2) ![City Double Room](https://images.trvl-media.com/lodging/12000000/11550000/11546900/11546804/d436b2a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique La Yegua Loca Punta Arenas - Breakfast included - Parking included - Free WiFi - Restaurant 9.6 Exceptional 153 reviews CA $247 CA $247 total Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=11546804&PinnedHotelID=11546804&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2290000/2281400/2281322/24827f56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Torres Patagonia Torres del Paine - Breakfast included - All-inclusive - Spa - Parking included 8.2 Very good 124 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2281322&PinnedHotelID=2281322&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6050000/6041700/6041637/207666b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Weskar Patagonian Lodge Natales - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 294 reviews CA $169 CA $169 total Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=6041637&PinnedHotelID=6041637&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM at scheduled times and on request - Area shuttle (surcharge) up to 75 km - Bus station shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free self-serve breakfast available daily 7:30 AM to 9:30 AM - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Books - Games - Hiking/biking trails - TV in common areas ### Family friendly - Laundry facilities - Travel crib ### Conveniences - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (once per stay) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Towels provided ### More - Desk ## Policies ### Check-in Check-in start time: 3:30 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions This property offers transfers from the ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - midnight Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between August 3 and September 5\. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 150 per person (roundtrip) - Airport shuttle fee per child: USD 150 (one-way), (up to 10 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash ### We should mention This property does not have elevators No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property ### Property is also known as Cabañas Paine Cabañas Paine Hotel Cabañas Paine Hotel Torres Del Paine Cabañas Paine Torres Del Paine Hotel Paine Torres Del Paine Hotel Paine Hotel Hotel del Paine Torres Del Paine Torres Del Paine Hotel del Paine Hotel Hotel Hotel del Paine Hotel del Paine Torres Del Paine Cabañas del Paine Paine Torres Del Paine Paine Hotel del Paine Hotel Hotel del Paine Torres Del Paine Hotel del Paine Hotel Torres Del Paine ## Frequently asked questions ### Is Hotel del Paine pet-friendly? ### How much is parking? ### What time is check-in at Hotel del Paine? ### What time is check-out at Hotel del Paine? ### Does Hotel del Paine provide a shuttle to the airport? ### Where is Hotel del Paine located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel del Paine Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 66 8 - Good 36 6 - Okay 20 4 - Poor 7 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Amy Jan 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Truly a magical experience! The entire staff was incredibly friendly and helpful, the grounds were tranquil and beautiful with unparalleled views and exquisite cuisine! ##### Amy Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Xiangdong Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities room was comfortable. The stay includes dinner and breakfast, buffet style, were excellent, a lot of choices and proteins cooked very well (fish, beef, and pork). Hotels in TDP were expensive, Hotel del Paine probably has the best value. Would stay here again. ##### Xiangdong Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Peter Dec 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The friendly staff, phenomenal views, nature vibes (pups, horses, solar panels, zero waste philosophy) all meshed so well with the truly spectacular environment to create a wonderful experience. Felt lucky to be staying there, about an hours scenic drive to Torres trailhead and only 20 minutes or so to Condor Lookout (cool shorter hike!). Lacked time to explore more but there are tons of closer trails and activities available. Highly recommend! Amazing food! ![](https://a.travel-assets.com/ugc/hotel-reviews/50c41e95-a952-4a10-96ad-6b1b0023d8c7-1765902222428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Peter Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Evan Jan 13, 2026 Liked: Cleanliness, property conditions & facilities The staff were good, the location was brilliant, the food was good. The reason the review didn't get five stars was because the walls in the room are paper thin and we could hear the conversation the room next door was having till late every evening, and when they woke up very early in the morning because they woke us up. As important as the staff, the food and the location is, a primary function of the room is to give you a good night's sleep. Unfortunately it was very hard at this hotel. ##### Evan Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Mircea Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay at while visiting Torres del Paine NP. Can’t beat the view! Good food served for breakfast and dinner. Maybe a small fridge would be necessary in the room, at least for the summer days. ##### Mircea Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Chris Mar 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing view of the mountains from the river bend - have a cocktail in the lawn chairs. Food was a real surprise, exceptionally good. Nice room, great staff. ##### Chris Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Bohdonna Apr 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay! Highly recommend! Staff was excellent and extremely helpful during our stay ##### Bohdonna ### 10/10 Excellent #### Michael Dec 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Time in Rio Serrano Hotel was incredibly traveler friendly - we had an easy time booking our excursions even the night before we did them, the food was excellent, and the overall vibes were cozy and comfortable. Highly recommend. ##### Michael Stayed 3 nights in Dec 2024 ### 8/10 Good #### Richard Dec 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable, clean beds. Wifi was just OK. ##### Richard Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Anand Dec 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Views from the garden, right by the river side, excellent food and beverages options with scrumptious breakfast and delicious buffet/ a la carte dinner. Although pricey, but worth it. ##### Anand ### 10/10 Excellent #### Anne Jan 14, 2024 Liked: Amenities Property was rustic but very nice. Love the communal dinner buffet. The food for dinner was excellent. The staff provided excellent service. Beautiful view of Torres del Paine. Love everything about this place. ##### Anne Stayed 4 nights in Jan 2024 ### 8/10 Good #### Lisa Jan 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities When staying in this area, you have to manage expectations. The Villa Serrano area exists to host travelers closer to Torres del Paine than Puerto Natales, cutting off an hour of travel each way into the park. Hotel del Paine has basic rooms—small, not much room to store close or equipment (no drawers, hooks, shelf space, etc—but the bed was really comfy, the room is warm, the bathroom very clean. No wifi in the rooms, but it screams in the lodge. Good meals, outstanding views of Cuernos. Fantastic staff! Would definitely stay here again. ##### Lisa Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Devalekha Dec 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was truly a gem of a hotel with incredible views surpassed only by their staff and service. Where do I start? The location and views from the hotel property and our room were magnificent of the mountains and the river. The staff were exemplary and this was the perfect location to celebrate our anniversary. Paula who checked us in and made us comfortable ; Miguel, Christian, Raissa and Francesca in the bar and dining area; Cesar and the superwoman Yvonne who made sure our excursions were booked at the last minute and went above and beyond to check that we had a great time; Rafaela who is an exemplary chef and made the dinner buffet outstanding with varieties of every type of food and the food a work of art . The dessert chef was a master at his game and every dessert was mouthwatering ( we ate too much at meals here ) I highly recommend this for a stay just outside the park entrance because it feels like home in it's comfort with the best meals and the most amazing staff . Yvonne and Cesar made sure to guide us to ensure that we enjoyed this slice of heaven in Patagonia to the fullest. There was Wifi only in the main building which made it hard to plan from the room but allowed us to soak in the atmosphere and enjoy the grandeur of the park ##### Devalekha Stayed 1 night in Nov 2024 ### 6/10 Okay #### David Jan 6, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Overall, we were disappointed with this stay, though there were some highlights. We booked there because it had a pretty high rating, but the reality did not match the rating. The property was beautiful. It was on the water and the scenery was gorgeous. However, the room was subpar. We were in the lodge building at the end of the driveway, and the walls were paper-thin. We could hear everything going on in every room in the building. Also, the shower was very difficult to use, even dangerous; the lighting wasn’t very good; and the bathroom supplies were inadequate and/or inoperable. The rooms do not have wifi, and there is no cellular Internet in the area. Also, there is no pool or hot tub, in spite of the description. On the positive side, most of the food that was provided, including dinner and the box lunches that we purchased for our day treks, was really delicious, even though the attention to detail on the service was a little spotty. ##### David ### 10/10 Excellent #### Navin Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location close to the park entrance. We really enjoyed the views in the mornings and evenings, sitting by he river overlooking the Patagonia mountains. The staff is very friendly and helpful. ##### Navin Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### BRANDIE Sep 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The property was in a great location with easy access to one of Torre del Paine entrances. The staff went above and beyond to make sure we had what we needed. I would definitely stay here again. ##### BRANDIE Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### ZHAOLIANG Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every thing is good except the WiFi. ##### ZHAOLIANG Stayed 1 night in Mar 2025 ### 8/10 Good #### Nobuyasu Jan 1, 2024 Liked: Cleanliness, staff & service, amenities Great place with amazing scenery and meals but there's no wifi in individual rooms and the wifi connection in the common area of the accommodation building is very weak ##### Nobuyasu Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Rachel de Carvalho Dec 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The acomodacions were not great considering the price. ##### Rachel de Carvalho Stayed 2 nights in Dec 2023 ### 8/10 Good #### Verified traveller Sep 24, 2015 Liked: Cleanliness, staff & service #### September Stay Hotel was nice, well kept, and provided good breakfasts and dinners. Hotel bed was comfortable with adjustable heating units in the room and bathroom. Walls were a bit thin so could hear other guests. Staff was responsive to questions about tours, places to see in the area, and about Patagonia (including penguins) - would even take time to research topics to help guests plan tours. Staff also was able to converse in English. ##### Verified traveller ### 8/10 Good #### Laura Oct 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful cabins and kind staff, but not the ideal place for solo travel or without renting a car. The place is far from the airport, like one hour and 20 minutes in car. No tour online will pick you up from there. All pick ups are from puerto natales, and that area has nothing close to public transportation, so your last resource is either to pay for the tours offered by the hotel or pay 300 USD in transportation per day. Not cheap at all. I paid more than 800 USD for 3 different tours, honestly the most expensive tours I have ever paid, and I travel a lot. No wifi in the cabins, only in front desk area. If you are vegan or vegetarian and didn't notify the hotel in advanced, be prepared to eat rice, soup or quinoa only ##### Laura Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### emiliano Jan 10, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Posto incantevole a Rio Serrano. Colazione e personale ottimi. Bellissimo posto dove trascorrere del tempo con panorama sul rio e paine grande e torri. ![](https://a.travel-assets.com/ugc/hotel-reviews/fa5b6c2f-3177-489a-a911-be88e7b91365-1768063639669.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### emiliano Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Abdul Nov 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was courteous and room Was clean. Impressive linen. ##### Abdul Stayed 1 night in Nov 2025 ### 10/10 Excellent #### HECTOR ALEJANDRO VAZQUEZ Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar increíble en un ambiente mágico ##### HECTOR ALEJANDRO VAZQUEZ Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Alexandre Dec 26, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### Não vale o preço Serviço bastante confuso. Minha reserva era de 1 quarto para 3 pessoas e, quando chegamos, queriam nos colocar separados de uma criança de 9 anos, com a desculpa de que o outro quarto "era perto". Sem contar que os quartos que estavam nos oferecendo eram claramente abaixo do que estava nas fotos. Depois de uma conversa mais dura, conseguimos mudar de quarto, mas com stress razoável. A limpeza também deixa MUITO a desejar, a ponto de termos que pedir para retirar o lixo do banheiro. Vale ressaltar positivamente a organização do restaurante e a qualidade da comida, bem como a localização, com acesso fácil ao Parque de Torres del Paine e a vista do hotel. Se trabalharem melhor a administração, o local é sensacional para quem visita o parque, mas o staff é terrível. ##### Alexandre Stayed 2 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in New Orleans](https://www.expedia.ca/New-Orleans-Hotels.d178292.Travel-Guide-Hotels) > > [Departamento San Alfonso del mar](https://www.expedia.ca/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > > [All Inclusive Resorts and Hotels in Sicily](https://www.expedia.ca/Destinations-In-Sicily-All-Inclusive-Hotel.0-0-d6048323-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [4 Star Hotels in Downtown Vancouver](https://www.expedia.ca/4Star-Downtown-Vancouver-Vancouver-Hotels.s40-n6058432-0.Travel-Guide-Filter-Hotels) > > [Hotels in Brandon](https://www.expedia.ca/Brandon-Hotels.d3902.Travel-Guide-Hotels) > > [Four Seasons Hotel Bahrain Bay](https://www.expedia.ca/Manama-Hotels-Four-Seasons-Hotel-Bahrain-Bay.h9119508.Hotel-Information) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [All Inclusive Resorts and Hotels in Belize](https://www.expedia.ca/Destinations-In-Belize-All-Inclusive-Hotel.0-0-d18-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Nu Hotel Toronto](https://www.expedia.ca/Toronto-Hotels-Nu-Hotel-Toronto.h8385868.Hotel-Information) > > [All Inclusive Resorts and Hotels in Varadero](https://www.expedia.ca/Varadero-Hotels-All-Inclusive-Hotel.0-0-d3735-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Fairmont El San Juan Hotel](https://www.expedia.ca/San-Juan-Hotels-Fairmont-El-San-Juan-Hotel.h1592.Hotel-Information) > > [Hotel Blu Vancouver](https://www.expedia.ca/Vancouver-Hotels-Hotel-Blu-Vancouver.h7834356.Hotel-Information) > > [Best Western Marina Del Rey](https://www.expedia.ca/Vina-Del-Mar-Hotels-Best-Western-Marina-Del-Rey.h127147.Hotel-Information) ### Flights > [Flights from Mississauga (YYZ) to Parañaque (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Niagara Falls (IAG) to Jamaica (JFK)](https://www.expedia.ca/lp/flights/iag/jfk/niagara-falls-to-new-york) > > [Saudi Arabian Airlines](https://www.expedia.ca/Saudia-Flights.cSV.Travel-Guide-Airlines) > > [Flights from Mississauga (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Dorval (YUL) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yul/lax/montreal-to-los-angeles) > > [Flights from Los Angeles (LAX) to Auckland (AKL)](https://www.expedia.ca/lp/flights/lax/akl/los-angeles-to-auckland) > > [Flights from North Syracuse (SYR) to Charlotte (CLT)](https://www.expedia.ca/lp/flights/syr/clt/syracuse-to-charlotte) > > [Flights from Hamilton (YHM) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yhm/yhz/hamilton-to-halifax) > > [Qatar Airways](https://www.expedia.ca/Qatar-Airways-Flights.cQR.Travel-Guide-Airlines) ### Cars ### Activities > [Things to do in Lyon](https://www.expedia.ca/Things-To-Do-In-Lyon.d6180797.Travel-Guide-Activities) ### General