Find Pet-friendly Hotels in Villafranca Tirrena

"Lovely breakfast! A safe and clean hotel in a convenient location. "

"The sea view was charming at night once the people in front of the hotel went home. Very helpful and corteous staff. Unfortunately the air-conditioning system did not work well, the room stayed at 26.8° and so we ended up opening the window, which meant we could hear the traffic outside."

"It is very noisy at night ( Friday ).The bar next door plays loud music with people drinking in the street until 2am.!!!! Finally they go home at about 3am. It is such a shame because everything else is so good. I can not recommend it for this reason."

"Great location"

"The staff were great! Helpful and accommodating. Special thanks to the housekeeping staff as they were amazing! The first room we had was a junior suite(401). It was nice and spacious but there was this funny smell when you enter the room. So we switched to the next room which had a seaview(superior suite 423) and it was so cute! Love the curtains and I specially like that there are blackout curtains. So if you want to have a sleep in it’s perfect! The air conditioning is not that great. Can only go down up to 22.5 and cannot do anything about it. The safe in room 401 was tiny but the 423 safe was big enough to fit my laptop. It is not soundproofed rooms. I can still hear the people outside my room. The breakfast was good. A lot of choices. But it would have been nice if there are hot food included in the buffet like scrambled eggs(need to pay extra), sausages etc. But still it was a good spread. All in all the had a great time staying in this hotel. Definitely recommend toom 401 if you want a spectacular view of the sea and Athena! Thank you Grand Hotel Excelsior for a wonderful experience. Hope the next time I come back the air conditioning will be able to go down to 16 degrees😄"

"Excellent leisure or business hotel with super rooms and extremely helpful friendly staff especially at front desk"

"Excellent place to relaxing time "

"Checkin was great reception friendly and helpful Room seemed ok at first. Old fashioned but functional. However on going to bed putting the air conditioner on the noise was terrible. Could not get wifi to work tried to call reception the phone did not work. So no sleep no wifi and broken phone. The next morning on check out reported to reception response was why didn’t you check when you first went to the room if you had we would have offered another room. Told WiFi is only in common areas! I found the fact they expect the paying guest to check the room odd I have never gone into a hotel room with a check list before and never will these thing should be checked by housekeepers not the guest. Should we have gone to the night reception and complained yes but we were already changed when we discovered the problems. As for this being a four star hotel I hear stayed in better 2 or 3 stars this is no way a 4 star. This hotel should be removed from your site as I feel it is mis- represented Even the bed sheets had holes in it "