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Reviews of Kaiser Apartments

3 out of 5
Kaiser Apartments
Rotenlöwengasse 15, Vienna, Vienna

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 68 reviews" "
Rating 8 - Good. 27 out of 68 reviews" "
Rating 6 - Okay. 17 out of 68 reviews" "
Rating 4 - Poor. 7 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is quiet and nice, close to the underground station
Stayed 6 nights in Jun 2018
Response from Roland on Jul 13, 2018
Thank you!

8/10 Good

Angela, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is older and everything in it is old, but Roland Kaiser greeted us and kept great communication before and during our stay. Location isn't great but we don't mind walking 5+ miles per day. Safe location near eateries and somewhat close to metro. We would stay here again.
Stayed 2 nights in Jun 2018
Response from RK on Jul 2, 2018
Thank you for your respond, Angela!

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic stay in a fantastic place! I'll come again to the Kaiser Apartments nest time in Vienna.

6/10 Okay

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The wifi was .5 mbps useles; dont say you have wifi and give me less than dial up speeds....!!!!

8/10 Good

Pam Anna Erin, Australia, UK, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central position and helpful host
We were a group of 3 travelers meeting in Vienna: one arriving at 8 am and Roland the host was good enough to let her in early to the apartment. We booked 2 apartments next to each other which was perfect: the apartments were bright and well furnished. Roland also provided tourist information and fixed a few minor problems with no hassles. So close to tram and train into the city centre, but also easy walking distance makes these apartments perfect for a short stay.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
good stay for a cheap price
convenient location and parking. but wifi doesn't really work well. one and only network that worked had 15 digit password!!!!!! should be more user friendly for sure

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Value
Great apartment, we stayed here for 6 nights and loved it. Best value in town. That said, I spent most of my time at the university, which was only 10 minutes away by tram D. If you wanted to be closer to the centre of town it might be a bit difficult. But we will definitely stay here again!

8/10 Good

Leonardo, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment to stay in Vienna
The apartment was really nice in terms of furniture and cleanliness. The location was ok, a 5 minute walk to the subway station. The heating, like elsewhere in Austria, is centralized. If you are coming from tropical countries, like my wife and myself, be aware of this as it gets cold at night.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for sightseeing for couple of days
Hotel is in good location, very close from tram and metro stop. Parking is just outside of door. But hotel is too damp, bed and pillow felt like soaked, probably because the room did not get enough sunlight. Cooking facilities and fridge is in good condition.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
convenient for the money
Good respond from the owner. Unit was clean. Just tooooo small . I do not like the bed against the wall. But because the room is small there is not other way to place it Very close to the metro is convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Large 3 room apartment with pretty much all that was needed for any cooking one might want to do.

8/10 Good

Minus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with cheap price
The location is good，It is just 5 mins walk from the metro station， and it takes less than 5 stations to reach the center of the city。 there are supermarket nearby so you could get reasonable price water and food if you plan for economic trip， pay attention for the final cleaning charge cos i didn't notice it when i booked the room，The only problem i have here was that they don't have the socket adaptor，please make sure you bring the right adaptor。the street is very dark at night so you better prepare a torch with you if you are aware of the security issue。overall good location and good price！recommand！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kaiser apartments Vienna
I'm very happy with kaiser apartments, i had a comfortable stay there. It is close to restaurants, grocery stores and the subway.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Spartan base in Vienna
Excellent location for getting into the central city easily, close to tram and subway lines in Alsergrund area of Vienna. Not really a hotel - more of a studio apartment. Room is spartan but adequate for a stay - comfortable bed and nice closet space, lovely windows, but nothing frivolous or luxurious. Shower stall can be a tight squeeze and there is no toilet paper holder. Sink, bar-size fridge and coffee pot are the main features of kitchenette, bare minimum of dishes to work with. Don't plan on cooking as it would be a challenge in the space, but breakfast is manageable. Neighborhood is mainly residential, with decent shops, groceries and cafes nearby. Plan on taking out your own trash and cleaning up after yourself - no daily maid service is offered and there is an extra charge for cleaning the room on your departure.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The appartments were in walking distance of the cetral city area and very quiet. Our hosts were friendly and helpful and there was tea and coffee available in the appartment as well as it having kitchen facilities- a real plus. The only problem was that we were without power for a while one evening when the lights fused but it was attended to as soons as possilbe.

10/10 Excellent

luu, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apartment
Very clean, safe and nice for this price range. Easy access to public transport to the centre of the city.

8/10 Good

Mike, England

Liked: Cleanliness
Kaiser apartments differ
Felt pressured by owner to arrive at a set time. Apartment smaller than photos seemed to indicate. There was no sofa with cushions and no room for one. Casual sitting confined to dining chair or bed. Bathroom small with loose toilet seat but shower clean and efficient. Cooking facilities sufficient and refrigerator clean. Bed comfortable, TV modern with 40 channels and overall cleanliness good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaiser Apartments, Vienna
Lovely modern and spotlessly clean apartment in a quiet (but safe) neighbourhood. It was easy to get to the central tourist area of Vienna - just a short ride on the tram and the tram stop was located very near to the apartment. I would highly recommend these apartments given their good value!

10/10 Excellent

John, Guanajuato, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended, self-catering apartments
Very nice clean room with all the essentials for a self-catering holiday. The location is excellent, in the quiet 9th District of Vienna. The line 4 metro is only a 3 to 5 minute walk giving easy access to the city center. There is a supermarket open late (by Austrian standards) just across the street. Recommended!

8/10 Good

Max, Virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again!
Good location in a nice neighborhood. Very easy access to metro and the tram. Just 10 minutes from downtown. Grocery story close by which is great as it is an apartment. The manager was very helpful and pleasant. The rooms were clean and comfortable. Enjoyed our stay and would definitely stay there again!

2/10 Terrible

petros

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Roland on Jan 16, 2020
what went wrong?

8/10 Good

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Roland on Aug 10, 2019
Thank you for beeing our guests!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for those who want to cook at home
Our stay was ok. We had some problems with the check in because they didn't answer to the phone and to our emails, but they were at the apartment to give us the keys, thus this was fine. Our apartment (Do) was clean and enjoyable, the position is excellent. There was also a washing machine that washed clothes very fast.
Stayed 2 nights in Jun 2019
Response from roland on Jun 17, 2019
i am wondering about the first problems! we allways answer as fast as possible?! maybe there have been connecting-problems? sorry about this!

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2018
Response from RK on Oct 31, 2018
Thank you for your review! We are working to be better every day.

10/10 Excellent

moogoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 정감가는 숙소
주변에 도착해서 호스트에게 전화했더니 친절하게 나와서 맡아주었습니다. 친절하게 이용수칙을 설명해주었고 빈방문이 처음이라고 하니 간략히 여행코스도 설명해 주었습니다. 반갑게 인사해 주었고 숙소 또한 아담하고 안락했습니다. 주변에 마트도 많이있고 교통도 나름편리하였습니다.
Stayed 3 nights in Sep 2018
Response from Roland on Oct 10, 2018
Thank you! Hope to see you again!

6/10 Okay

Thomas, München, Bayerm

Liked: Staff & service
Disliked: Cleanliness, room comfort
geräumiges Apartment in Nähe der Altstadt
Wir haben das sehr Zentral liegende Apartment genommen, weil wir die meisten Wege zu Fuß erledigen wollten. Dafür ist die Unterkunft echt super. Der Ansprechpartner war bei der Begrüßung sehr freundlich und auch sehr Hilfsbereit bei Tipps bezüglich Wien. Ansonsten waren das schon fast die positiven Dinge der Unterkunft. Leider sind wir von dem Komfort und der Sauberkeit sehr enttäuscht worden. Trotz zu erbringender Reinigungskosten, waren Dusche und Geschirr sehr dreckig und das Bett knarzte bei jeder Bewegung. Die Heizung war permanent auf der höchsten Stufe, da die Thermostate fehlten. Dadurch wurde um die Raumtemperatur erträglich zu machen, die meiste Zeit die Umwelt beheizt. Wien selbst ist eine sehr zu empfehlene Stadt. Wunderschön und das U-Bahn Netz ist sehr gut ausgebaut.
Stayed 2 nights in Apr 2018
Response from Roland on May 15, 2018
Sorry about that, but it's nearly impossible to make these shower-points white again! The heating is now better adjusted.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Appartments in der Nähe zum Stadtzentrum
Die Appartaments befinden sich in der Nähe zu U-Bahn Haltestelle(U-4), es gibt mehrere Einkaufsmöglichkeiten in der Nähe, man kann zu Fuß in die Stadt laufen. Appartment befindet sich im Erdgeschoss, an einer Strasse ohne Verkehr. Schlichte Einrichtung, wobei uns an nichts fehlte. Appartment selbst ist renovierungsbedürftig, auch muss mehr Wert auf Reinigung gelegt werden(dickes Staub unter den Betten) und das obwohl für Endreinigung extra kassiert wird. Herr Kaiser ist sehr hilfsbereit, hat für uns extra ein Kocher gekauft. Dafür vielen Dank. Es ist zu warm in der Wohnung, Heizung wird nicht reguliert, einzige Möglichkeit-Fenster aufmachen, was nicht so umweltfreundlich ist, dazu im EG möchte man nicht sein privates Leben offenlegen:)
Stayed 5 nights in Dec 2017
Response from roland on Feb 16, 2018
Danke für Ihre Nachricht! Wir überarbeiten gerade die Heizungseinstellungen. Auch haben wir uns natürlich auch die anderen Kritikpunkte zu Herzen genommen!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2017

8/10 Good

AMELIE

Liked: Cleanliness, property conditions & facilities
Séjour agréable dans chambre spacieuse.
Bon séjour dans une chambre spacieuse avec coin cuisine et nécessaire de toilette. A qqls pas du métro U4 et de restaurants. Très calme et reposant, hôte accueillant et disponible si besoins.

6/10 Okay

Verified traveller

Liked: Staff & service
Fint sted
Fint sted

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Toni, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä sijainti.
Lähellä metroasemaa, joten hyvät kulkuyhteydet. Lähistöllä myös juna-asema sekä raitiovaunupysäkki. Kauppoja ja ravintoloita löytyy myös lähistöltä. Vanha kerrostalo, joten yläkerrasta kuului välillä ääniä, muttei häiritsevästi. Parketti kupruili hieman jossain kohti. Kylppärissä suihku-kylpyamme yhdistelmä. Keittiössä Paisto ja keittovälineet, mikro, jääkaappi, kahvin ja -vedenkeitin sekä astianpesukone. Käytävällä oli yhteinen pyykinpesukone. Makuuhuoneessa perusmukava sänky, huonot tyynyt. Erittäin hyvä hinta/laatusuhde.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Schöne Tage in Wien!
Sechs Tage haben wir in Wien verbracht und sehr viel Pracht gesehen! Mit öffentlichen Verkehrsmitteln haben wir uns wunderbar durch die Stadt bewegen können. Das Hotel war sehr verkehrsgünstig gelegen.Auch Einkaufsmöglichkeiten gab es genügend rund um die Unterkunft! Alles in allem waren es schöne Tage!

6/10 Okay

Sandra, Grieskirchen,Oberösterreich

Disliked: Property conditions & facilities, room comfort
Kleines Apartmentzimmer
Wenig einladende Atmosphäre, wenig Ablagefläche speziell im Badezimmer Einrichtung abgenutzt

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Интернет ужасный. Вид из окна - его вообще нет.

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased to stay here
Very cozy and nice apartments, not far from the city center. Hosts are very welcoming, they have all the things we have needed - well-equipped kitchen, washing machine, lots of small, but very useful things in a trip. Many thanks

6/10 Okay

pablo, argentina

Disliked: Cleanliness, property conditions & facilities
Basico
Nunca anduvo el wifi. La cama estaba rota. Lo otro bien

8/10 Good

Nigo, Frankfurt a. M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartement mit kleiner Küche in super Lage
Mein Lebensgefährte und ich waren in dem kleinen Apartement zur Hofseite und wir waren super zufrieden! Die Lage ist super, denn man ist mit den öffentlichen Vekehrsmitteln (U-Bahn) sehr schnell im Zentrum bzw. wir sind es auch ein paar mal gelaufen (ca. 25 min). Das Apartment hat eine kleine Kochnische, so dass man sich teures Essen gehen sparen kann und auch zum Frühstücken dort bleiben kann; Einkaufsmöglichkeiten gibt es unzählige in Fußweite! Das Bad ist relativ neu und sauber; das Bett war auch total in Ordnung.

10/10 Excellent

Rashid, St.Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartments
It was simple but cozy apartments with all we need for staying. Clean room, with good wifi. Reasonable price. It is not situated in the center, but we walked with pleasure - it took 20 minutes. Also metro is close to apartments. It was nice trip to Vienna.

8/10 Good

Milada, Kolín

Liked: Cleanliness, room comfort
Advent ve Vídni
Příjemně a v předstihu komunikující majitel, čistota a přímé jednání. Snad jediná výhrada - noc co noc hučela pračka či sušička někde v blízkosti. . . Ale byl to dobrý pobyt.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Daniel B., La PLata

Liked: Cleanliness, property conditions & facilities, room comfort
Satisfecho en lo principal. Bastante limpio. Muy Bien conectado con tranvías y subterráneos. Muy buena atención del encargado.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족과 함께한 아파트형 숙소
전체적인 상태나 서비스는 만족스러움. 위치에 대한 약간의 아쉬움

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Geen appartement maar een mini studio
Goed netjes verzorgd echter niet een echt appartement te noemen meer een hotelkamer met een keukentje erin. Iets wat te klein bed voor 2 personen. Had er meer van verwacht maar het voldeed.

10/10 Excellent

Олег, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень хорошие аппартаменты
Замечательные аппартамнты. Расположены в шаговой доступности от метро и трамвайной остановки. Тихий район. Жили в аппартаментах Bona - отдельная спальня и гостинная с кухней и раскладным диваном. При въезде хозяин все объяснил по окресностям. Недалеко от аппартаментов расположен магазин Spar.

10/10 Excellent

pareja joven, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartamento muy cómodo y bonito
El estudio estaba muy cómodo con todo lo necesario para estar 4 días en vienna! Comida cama, un baño de buen tamaño, closet amplio, cable de tv e internet, a muy bien precio.. Además el personal muy amable!! Súper recomendado!!

8/10 Good

fam. Bus, Oirsbeek

Liked: Cleanliness, staff & service
Middelmatig comfort.
Het appartement heeft alles in huis wat je nodig hebt voor een kort verblijf in Wenen. Het comfort is niet helemaal top, het bed is goed, de meubels goedkoop, keukengerei voldoende, tv voldoende en prima verbinding met internet. Tijdens ons verblijf was het overdag en ook 's nachts erg warm (30-36graden C). Er was wel een ventilator aanwezig maar die kon niet gebruikt worden omdat er een foute stekker aan bevestigd was. Verder hebben we geen contact gehad met personeel. Konden wel tot 's avonds in ons appartement blijven omdat we een late vlucht hadden. De ligging is prima, het openbaar vervoer en de winkels zijn goed bereikbaar. Bij de boeking wordt niet vermeld dat er schoonmaakkosten betaald moeten worden. In ons geval was dat €33. Zo krijg je een vertekend beeld van de kosten. Maar al met al hebben wij een leuke tijd in Wenen gehad en zijn niet ontevreden.