Breakfast, lunch and dinner served

Reviews of Hilton Vienna Plaza

5 out of 5
Hilton Vienna Plaza
Schottenring 11, Vienna

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1003 reviews" "
Rating 8 - Good. 269 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well maintained property close to all the attractions. But we found the room too hot and the air-conditioning not at a low enough temperature. The pillows also not great. Not sure if they had a pillow menu.
Stayed 3 nights in May 2024
Response from Gerard Junior Supervisor on May 24, 2024
Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our beautiful, well-maintained property and its convenient location close to all the attractions.We apologize for the discomfort you experienced with the room temperature and the pillows. We understand how important a comfortable sleeping environment is and regret that the air-conditioning and pillows did not meet your expectations.Your feedback about the air-conditioning and pillows will be shared with our team to ensure improvements are made. We do have a selection of pillows, and we are sorry this was not communicated to you during your stay. For future visits, please do not hesitate to reach out to our staff for any specific requests to enhance your comfort.We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay.Best regards from Vienna,Gerard Junior Supervisor

10/10 Excellent

Hanif

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and staff. Rooms are big and modern. Great hotel. Highly recommend.
Stayed 2 nights in May 2024
Response from Kimberly-Acting Front Office Manager on May 20, 2024
Dear Hanif,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyActing Front Office Manager

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Kimberly-Acting Front Office Manager on May 20, 2024
Dear Tanya,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,Kimberly Acting Front Office Manager

10/10 Excellent

Hanif

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, amenities, staff and location. Will definitely return and recommend to all friends and family.
Stayed 2 nights in May 2024
Response from Kimberly-Acting Front Office Manager on May 20, 2024
Dear Hanif,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza.It is great to see that you had such a wonderful experience at our 1920s style Art Deco Hotel and that our Hosts were able to impress you with the provided service. It was my pleasure to share your fabulous feedback with the entire team.We look forward to welcoming you back soon.Kind regards,KimberlyActing Front Office Manager

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in May 2024
Response from Kimberly-Acting Front Office Manager on May 20, 2024
Dear Peter,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyActing Front Office Manager

10/10 Excellent

Ricardo, Malvern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 4 nights in May 2024
Response from Kimberly-Acting Front Office Manager on May 17, 2024
Dear Ricardo,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyActing Front Office Manager

8/10 Good

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Kimberly-Acting Front Office Manager on May 17, 2024
Dear Christine,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyActing Front Office Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Kimberly-Acting Front Office Manager on May 17, 2024
Dear Lisa,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyActing Front Office Manager

10/10 Excellent

Christopher Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great reception staff and g,ratblocation
Stayed 3 nights in Apr 2024
Response from Kimberly-Acting Front Office Manager on Apr 29, 2024
Dear Christopher Robert,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyActing Front Office Manager

10/10 Excellent

Iyad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 4 nights in Apr 2024
Response from Kimberly-Acting Front Office Manager on Apr 23, 2024
Dear llyad,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyActing Front Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Apr 2024
Response from Kimberly-Plaza Service Manager on Apr 13, 2024
Dear Michael,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, specially Ricard and Francesca who went out of their way to help with recommendations on things to do and with an issue with our next destination respectively.
Stayed 2 nights in Apr 2024
Response from Kimberly-Plaza Service Manager on Apr 11, 2024
Dear Juan,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza.Your overall evaluation makes us feel proud about our team members and we are glad that our Hosts, especially Francesca and Ricard at the Front Desk, could impress you with the provided service. It was my pleasure to forward your fabulous feedback! It was also great to see that you fully enjoyed your experience at our 1920s style Art Deco Hotel.We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 Excellent

justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everthing was perfect
Stayed 2 nights in Apr 2024
Response from Kimberly-Plaza Service Manager on Apr 11, 2024
Dear Justin,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel rooms very comfortable, breakfast delicious & plentiful & with Prosecco all included. Staff on reception so helpful & found us somewhere to watch the Liverpool FC match, printed the directions, told us how to get there which was 6 mins walk, rang ahead for us booking a table. Fantastic service.
Stayed 3 nights in Apr 2024
Response from Kimberly-Plaza Service Manager on Apr 9, 2024
Dear Linda,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 Excellent

Gary, Milton Keynes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 3 nights in Mar 2024
Response from Ryabel - Front Office Supervisor on Mar 16, 2024
Dear Gary,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards,Hilton Vienna PlazaRyabel Gumboc

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. So helpful!
Stayed 2 nights in Mar 2024
Response from Kimberly-Plaza Service Manager on Mar 13, 2024
Dear Michael,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Sarah Louise

Stayed 4 nights in Feb 2024
Response from Kimberly-Plaza Service Manager on Mar 23, 2024
Dear Sarah Louise,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Vishal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024
Response from Gerard Junior Supervisor on Feb 25, 2024
Dear Mr. Malhotra,We wanted to personally reach out and express my heartfelt gratitude for the outstanding 10/10 review you left following your recent stay at our hotel. Your glowing feedback is truly appreciated, and it brings us immense joy to hear about your exceptional experience with us.Receiving a perfect score from you is incredibly rewarding, and it serves as a testament to the dedication of our entire team to provide exceptional service and create memorable experiences for our guests. We are delighted that you found every aspect of your stay to be exceptional.Your satisfaction is our top priority, and we are thrilled that we were able to exceed your expectations in every way. Your feedback motivates us to continue delivering the highest level of service and hospitality to all our guests.Once again, thank you for choosing to stay with us and for sharing your outstanding review. We genuinely appreciate your support, and we look forward to the pleasure of welcoming you back for another fantastic stay in the future.Kind regards,GerardJunior Supervisor

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Gerard Junior Supervisor on Feb 18, 2024
Dear Mr. Clark,We wanted to personally reach out and extend my heartfelt thanks for the glowing review you left regarding your recent experience with us. Your feedback means the world to us, and we are truly grateful for your kind words.Once again, thank you for choosing to stay with us and for taking the time to share your positive experience. We genuinely appreciate your support, and we look forward to welcoming you back for another fantastic stay in the future.Should you have any questions or need assistance with future reservations, please do not hesitate to contact us directly. It would be our pleasure to assist you.Kind regards from Vienna,GerardJunior Supervisor

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gerard Junior Supervisor on Feb 18, 2024
Dear Mr. White,Thank you for sharing your feedback following your recent stay at our hotel. We appreciate your honest input as it helps us understand our guests' preferences and continuously improve our services.Your satisfaction is our top priority, and we are committed to providing a comfortable and memorable experience for all our guests. If there's anything else you'd like to share or if you have any further suggestions for improvement, please do not hesitate to contact us directly.Kind regards from Vienna,GerardJunior Supervisor

10/10 Excellent

Shailandra, Hatfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem. Smaller boutique hotel.l. Corner rooms are amazing. Rooms quiet with zero noise leaks from your neighbours. Small and very comfortable bar. One of the best hotels have ever stayed at! Super location to walk to centre . Rooms superb. Beds heavenly! Dont know why I’m sharing my review as l want to keep this secret to myself. I will be back!!
Stayed 2 nights in Feb 2024
Response from Kimberly-Plaza Service Manager on Feb 16, 2024
Dear Shailandra,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. We highly appreciate your kind words and I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 Excellent

Janice

Travelled with family
Liked: Amenities
Great location. Excellent service. Would definitely return.
Stayed 3 nights in Feb 2024
Response from Kimberly-Plaza Service Manager on Feb 13, 2024
Dear Janice,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Kimberly-Plaza Service Manager on Feb 13, 2024
Dear Elena,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards from Vienna,KimberlyPlaza Service Manager

8/10 Good

Mia Lykke

Lovely thank you,
Stayed 3 nights in Feb 2024
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Mia Lykke,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 Excellent

Rami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2024
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Rami,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Jan 2024
Response from Kimberly-Plaza Service Manager on Mar 31, 2024
Dear Mirza,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Emilia,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

6/10 Okay

Mongkonmafai

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kimberly-Plaza Service Manager on Jan 28, 2024
Dear Mongkonmafai,Thank you for reviewing your stay with us. I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future.Best regards,KimberlyPlaza Service Manager

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location was great!
Stayed 4 nights in Jan 2024
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Francisco,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Karol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Karol,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

2/10 Terrible

sungho

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
"This is truly the worst service hotel. The room cleaning was poor, and the breakfast restaurant was the worst. When we ordered breakfast, they delivered it to the wrong place. When we told them it was our order, they denied it. We received our ordered breakfast 40 minutes later. When I tried to make a complaint at the reception, they ignored me, saying they couldn't understand my pronunciation. I even showed them the word 'complaint,' but they just ignored it. I never received a proper apology. When I sent an email complaint, they apologized, but the staff who caused the problem never apologized when they saw us. It is a hotel with the worst service. I don't think I will ever go to a Hilton again."
Response from Rya on Jan 20, 2024
Dear Sungho,Thank you for taking the time to write a response after your recent visit. Further to your comments I am very sorry to learn about your disappointment and would like to apologize for the inconveniences caused and the impression received.Allow me to assure you that I have already evaluated this matter with the respective department head in order to avoid such re-occurrences in the future.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts.Best regards from Vienna,Hilton Vienna PlazaRyabel Gumboc

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Katherine,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hilton right downtown
Vienna was pretty cold while we were there. We were there for medical reasons so we spent most of our time in our room. We were upgraded too large suite with icing room, bedroom sitting area and large bath with tower and bathtub. Service was excellent. Everyone was so accommodating. Beds and pillows were excellent! Will go back again. definitely recommend.
Stayed 3 nights in Jan 2024
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Ruth,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. Thank you very much for sharing your experience, we highly appreciate your wonderful evaluation and look already forward to welcoming you back in the near future.Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Richard

Stayed 3 nights in Jan 2024
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Richard,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great rooms, great service, great location. Staff really professional and friendly. Gym a tad small but served my needs. Really recommend.
Stayed 1 night in Jan 2024
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Felicity,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.I am pleased to read that overall you had a most enjoyable stay with us. You have marked your overall experience with a 10, which shows us we are on the right track when aiming for the highest level of service.Thank you again for your valuable feedback and we look forward to welcoming you back in the Hilton Vienna Plaza in the near future.Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Erwin

Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Erwin,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if you're ok to walk.
Our stay here was great, no real complaints from our family of 6. We had plenty of space, the rooms are nice and the hotel is beautiful. The only thing that kept if from being perfect was the location. I'm sure it's perfect for business travelers but there wasn't a whole lot going on in the immediate vicinity of the hotel as far as shops or restaurants. That being said, nothing was too far of a walk once we were outside. The restaurant was great and we had a wonderful Christmas-night buffet, but it felt overpriced.
Stayed 3 nights in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Guest,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

8/10 Good

Yousef, Las Cruces

Liked: Cleanliness, staff & service, property conditions & facilities
It’s hilton good and clean but not luxury. It’s not in the center it’s about 1km walk but it’s not far 10 minutes walk.
Stayed 4 nights in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Yousef,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend the penthouse suite. Very spacious and comfortable amenities.
Stayed 3 nights in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Justin,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

8/10 Good

GIORGIANA

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay for Xmas
We went to Vienna for Xmas markets and location of hotel was great. Size of room and bathroom were wonderful. We ate at the hotel for breakfast and one dinner. Food was very good and never felt rushed. Highly recommend this hotel.
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very noisy aircon; Had to change the room with extra cost House cleaning not up to 5 star hotel standard slippers have to be asked to be supplied
Stayed 6 nights in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Guest,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Guest,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your stay with us.I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future. Best regards,KimberlyPlaza Service Manager

10/10 Excellent

MOSHE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Moshe,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during a December visit to the Christmas markets. Wonderful hotel, convenient to the center of Vienna and transport options. Food was excellent quality and reasonable prices, and all staff were friendly and helpful. Would unreservedly recommend staying here
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay
Stayed 4 nights in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Guest,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Maria Sheila

Stayed 1 night in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Maria-Sheila,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Jody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again.
Stayed 2 nights in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Jody,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

Rauf

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Raul,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 Excellent

sue-ann

Stayed 4 nights in Dec 2023
Response from Kimberly-Plaza Service Manager on Feb 7, 2024
Dear Sue-Ann,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager