Terrace/patio

Reviews of Hampton by Hilton Vienna Messe

3 out of 5
Hampton by Hilton Vienna Messe
Perspektivstrasse 10, Vienna

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 203 reviews" "
Rating 8 - Good. 54 out of 203 reviews" "
Rating 6 - Okay. 20 out of 203 reviews" "
Rating 4 - Poor. 5 out of 203 reviews" "
Rating 2 - Terrible. 2 out of 203 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mahnaz

Travelled with family
Disliked: Amenities
The staff are very rude and not willing to help. No restaurant in the hotel and the rooms are not cleaned every day.
Stayed 2 nights in Apr 2024

6/10 Okay

Thomas

Disliked: Staff & service
Front desk female when we checked out would only address me even though my wife was standing right next to me asking questions as well and was on the reservation. That is very rude
Stayed 3 nights in Mar 2024

6/10 Okay

Ted, Taipei

Business traveller
Disliked: Staff & service
One of the receptionist always is not around the front desk, step out for the smoke at night… I had to wait for more than 10-15 minutes for the service
Stayed 2 nights in Apr 2024

8/10 Good

brian

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

SANTOSH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, minute walk to metro, great breakfast. Friendly staff.
Stayed 3 nights in Dec 2023
Response from Hampton by Hilton Wien Messe on Mar 31, 2024
Dear Mr/Ms Santosh,Thank you very much for your kind review! We're delighted to hear that you enjoyed your stay with us and that our convenient location, delicious breakfast, and friendly staff made your experience memorable.We strive to provide our guests with an exceptional stay, and it's wonderful to know that we succeeded in meeting your expectations.We hope to have the pleasure of welcoming you back again soon!Best regards,Hampton by Hilton Wien Messe

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Add towel hangers
Almost no towel hangers in the bathroom. Please add them as it's a low cost solution to increase comfort for guests
Stayed 4 nights in Dec 2023
Response from HbH Wien Messe on Feb 3, 2024
Thank you so much for your feedback! We will notice your wish for the futureWe appreciate your choice and look forward to welcoming you back soon.Best Regards,Hampton by Hilton

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from HbH Wien Messe on Jan 14, 2024
Dear Guest,Thank you so much for your wonderful feedback! Our team takes pride in providing excellent service, and it's always rewarding to know that our guests had a positive experience. We look forward to welcoming you back whenever your travels bring you to the area. Safe travels!With warmest regards,Hampton by Hilton

6/10 Okay

Adriana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from HbH Wien Messe on Jan 14, 2024
Dear Adriana Noel-Halonen,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize that your experience did not meet your expectations, and we genuinely appreciate your honest input. To address the issues you raised, we are conducting a thorough review of our processes and procedures to identify areas for improvement. Your feedback is invaluable, and it will contribute to enhancing the overall guest experience at our hotel. We would love the opportunity to make it right for you. We are committed to providing you with a seamless and pleasant stay, and we will do everything in our power to ensure your experience exceeds your expectations.Please do not hesitate to contact us directly when planning your next visit so that we can personally assist in making your reservation and ensure all arrangements are in place to make your stay memorable for all the right reasons.Warm regards,Hampton by Hilton

8/10 Good

Kakhi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from HbH Wien Messe on Jan 14, 2024
Dear Kakhi Khubunaia, Thank you for taking the time to share your feedback with us. We appreciate your stay at our hotel. We would like to assure you that your satisfaction is our priority. Should you choose to stay with us again, we would be more than happy to assist you. We look forward to the opportunity of hosting you again and providing an improved experience.Best regards,Hampton by Hilton Vienna

10/10 Excellent

Romina

Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to train station
Stayed 2 nights in Dec 2023
Response from HbH Wien Messe on Feb 3, 2024
Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay. It is always a pleasure for us to provide our guests with a pleasant experience.We appreciate your choice and look forward to welcoming you back soon. Best Regards,Hampton by Hilton

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from HbH Wien Messe on Feb 3, 2024
Dear Mrs. Boyd ,Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay. We appreciate your choice and look forward to welcoming you back soon. Best Regards,Hampton by Hilton

10/10 Excellent

Abel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HbH Wien Messe on Feb 3, 2024
Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay. It is always a pleasure for us to provide our guests with a pleasant experience.We appreciate your choice and look forward to welcoming you back soon. Best Regards,Hampton by Hilton

10/10 Excellent

GIORGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from HbH Wien Messe on Feb 3, 2024
Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay. It is always a pleasure for us to provide our guests with a pleasant experience.We appreciate your choice and look forward to welcoming you back soon. Best Regards,Hampton by Hilton

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel, it’s perfectly located, just 2 minutes from a metro station therefore with easy access to Vienna’s beautiful city centre. Breakfast was plentiful and the room quiet and very comfortable.
Stayed 3 nights in Nov 2023
Response from HbH Wien Messe on Dec 26, 2023
Dear Guest,Thank you for taking the time to review your stay at Hampton by Hilton Wien Messe. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. It’s great to know that we are on the right track.Kind regards, the team at HbH Wien Messe

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly in a great location.
A comfortable hotel in a great location (4 mins from front door to U Bahn). The breakfast has enough variety for at least a few days stay and the rooms are well appointed and comfortable. My one recommendation would be to add a fridge to the rooms - the stay would then be perfect!
Stayed 4 nights in Nov 2023
Response from HbH Wien Messe on Dec 26, 2023
Dear Guest,thank you so much for your review! We are so glad to hear that you enjoyed your stay with us. We have taken your feedback on board, and we will strive to make improvements accordingly. We hope to welcome you back soon!Kind regards,HbH Wien Messe

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great. They allowed us to check-in early without any stress, the beds were very comfortable, the place is quiet, and the breakfast was surprisingly good. It is a little off the beaten path (right next to the Prater Ferris wheel) but there is a subway station about a 3 minute walk away, and we were able to get into the city center on public transportation without issue.
Stayed 3 nights in Nov 2023
Response from HbH Wien Messe on Dec 26, 2023
Thank you for your kind words about our hotel! We are thrilled to hear that you enjoyed your stay. Awaiting your next visit!Kind regards,HbH Wien Messe

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommend
amazing place, super close to metro, very friendly and helpful staff, amazing breakfast every morning, clean
Stayed 3 nights in Oct 2023

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good location
Good and clean hotel Well situated by conference centre and university. 3 min from tube station to reach city center in 15min
Stayed 3 nights in Oct 2023

10/10 Excellent

Seyfi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Seyfi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Vienna

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Magdalena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVENING - noises outside Excelent breakfast
Stayed 1 night in Sep 2023

8/10 Good

Keiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around 13 minutes walk from Praterstern Station where can get a train to and from the Airport. Messe-Prater metro station is very convenient being several minutes from the hotel.
Stayed 5 nights in Aug 2023

10/10 Excellent

Mojtaba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway stations. Enjoyed the breakfasts.
Stayed 6 nights in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Amenities, property conditions & facilities
I liked that it was right next to the amusement park with the Ferris wheel made famous from the movie The Third Man.
Stayed 2 nights in Aug 2023

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 2 nights in Jul 2023

10/10 Excellent

Christabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value with really comfy room and great breakfast buffet. The location is perfect - just a short walk from the metro but the walk into the city through the park and along the canal was beautiful.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. Breakfast was such a great deal and delicious.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Thao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved how clean the property and the hotel room was. It was a lovely experience to stay here. Since we arrived well before check-in, our luggage was safely stowed away for the entire day while we went sightseeing. That was very nice. The breakfast that was included was great! I would absolutely stay here again if I visit Vienna again.
Stayed 2 nights in May 2023

8/10 Good

catherine

Liked: Cleanliness, staff & service
Fine. No frills. Wish there had been a kettle!
Stayed 4 nights in Apr 2023

10/10 Excellent

Peter, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Apr 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smart and modern hotel. Helpful staff and a quiet location. Quick access to city centre.
Stayed 4 nights in Apr 2023

6/10 Okay

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023

10/10 Excellent

Charles, PALISADES

Stayed 1 night in Mar 2023

10/10 Excellent

Fernanda

Stayed 6 nights in Feb 2023

6/10 Okay

Nelly

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The location is perfect, but the way management is working in 21 century is not ok, we had a very bad experience with the housekeeping and very little help for resolving the problem, the client is number one if the want the place to be fully booked!
Stayed 2 nights in Jan 2023

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay with excellent service, my only issues was that the rooms were very hot and changing the thermostat didn't bring the temperature down.
Stayed 2 nights in Jan 2023

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything you could want. Easy transport, friendly , helpful staff from reception to cleaner, great breakfast variety and quality. Would definitely recommend
Stayed 2 nights in Jan 2023

10/10 Excellent

Roel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff from the people in the kitchen to the cleaning girls and to the front desk ! They’re are fantastic!
Response from HbH Wien Messe on Dec 26, 2023
Dear Guest!Thank you so much for your wonderful feedback! We're delighted to hear that you had a positive experience with our staff, from the kitchen team to the cleaning staff and the front desk. It's always our goal to provide exceptional service, and knowing that our team members left a positive impression on you is truly rewarding. We appreciate your kind words, and we look forward to welcoming you back for another fantastic stay in the future! If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. Your feedback is invaluable to us. Safe travels!

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, definitely stay here again

10/10 Excellent

Tetiana

Stayed 2 nights in Dec 2022

4/10 Poor

Bhavana

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Friendly staff, especially James in the breakfast room, but overall the room cleanliness was very poor! Looks like room 423 hadn’t been dusted in ages! Think layer of dust on all surfaces, toilet roll holder was literally falling off wall, spare toilet roll holder did fall off wall!
Stayed 6 nights in Nov 2022

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good hotel. Location out of centre but excellent transport links. Hop on hop off bus stop also nearby. Very close to the Riesenrad - the Ferris wheel used in the Third Man. Excellent breakfast and lovely, comfortable rooms.
Stayed 3 nights in Oct 2022
Response from Rebecca Isbella Fagaras on Nov 7, 2022
Dear Joan Cunningham,Thank you for your stay at Hampton by Hilton Vienna Messe and your positive review.We are pleased that you enjoyed your stay with us and hope to welcome you back soon.Sincerely yours,

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Bedroom and bathroom with a good size. The best was the breakfast. Only few minutes to the metro station and from there you can go to the amazing center of Vienna. What a nice city. The hotel staff was friendly and they were able to accommodate for an early check-in for 20 euro and a late check out for free.
Stayed 4 nights in Oct 2022
Response from Rebecca Isabella Fagaras on Nov 7, 2022
Dear Alejandro Peon Machado,Thank you for your stay at Hampton by Hilton Vienna Messe and your positive review.We are pleased that you enjoyed your stay with us and hope to welcome you back soon.Sincerely yours,

10/10 Excellent

Rica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything needed, it had Right next door to the Prater. Not far from supermarket ans a small mall. Also vlise to metro stayion. Very good location
Stayed 3 nights in Oct 2022
Response from Rebecca Isabella Fagaras on Nov 7, 2022
Dear Rica Brucker,Thank you for your stay at Hampton by Hilton Vienna Messe and your positive review.We are pleased that you enjoyed your stay with us and hope to welcome you back soon.Sincerely yours,

10/10 Excellent

walter, Cupertino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great job on cleanliness and great rooms! great location to for prater and eating options too.
Stayed 1 night in Aug 2022
Response from Kevin on Aug 25, 2022
Thank you for the fantastic review Mr. Dreksler!We loved being of service to you and hope we can welcome you at Hampton by Hilton Vienna Messe again soon.Kind regardsKevin KimaniFront Desk

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really lovely hotel. Just out of the centre but handy metro to the centre just a couple of minutes walk. Amazing breakfast & lovely, clean hotel with nice facilities & friendly staff.
Stayed 1 night in Jul 2022
Response from Kevin on Aug 25, 2022
Thank you for the fantastic review Ms O'connell!Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.Kind regardsKevin KimaniFront Desk