Deluxe Apartment, 1 Bedroom
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Reviews of Apartment Kroellgasse

2 out of 5
Apartment Kroellgasse
Krollgasse 1, Vienna, Vienna

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 89 reviews" "
Rating 8 - Good. 33 out of 89 reviews" "
Rating 6 - Okay. 17 out of 89 reviews" "
Rating 4 - Poor. 6 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

SRINIVASA

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Ana

Liked: Room comfort
Nice appartment. Kitchen not well equipped for 3 people though - not enough cutlery and a few appliances were broken. Close to metro station which was good.
Stayed 3 nights in Dec 2023
Response from CheckVienna Team on Dec 14, 2023
Hello, thank you for your Feedback!We are glad that you liked the apartment. If something was missing, you should have informed us immediately, we would have provided the necessary kitchen items for youBest regards, CheckVenna Team

10/10 Excellent

Rasim

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Man Wai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a solid 10. Clean and convenient
Stayed 10 nights in Jul 2023

10/10 Excellent

Abdelmadjid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern apartment in a good location.
Stayed 7 nights in Jun 2023

10/10 Excellent

Fernando

Stayed 2 nights in Feb 2023

2/10 Terrible

Joe S., Thornton

Too loud with so much traffic, you can’t sleep
This location is industrial, there is a train storage across the heavy traffic street, and on the other side there is a homedepot like store. Parking is bad, loud location, no living room. It is a 1 bedroom unit but they advertise as 2 bedrooms. They put a couch in the bedroom and call it living room space. Too expensive for an industrial location. Pros. Close to grocery store, 10 minute walk to tram transportation, walk-in distance to castle, zoo and park. Pictures in description are not accurate, they have a photo of the palace not the industrial type it is located at.
Stayed 3 nights in Sep 2019

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Close to the palace, but bring your own sheets as they only have jave one and it is close to tje toad so younhear every car pass. Overall not bad compared to a stay in the usa.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good
Good value for money
Stayed 3 nights in Jul 2019

10/10 Excellent

Bogdan-Mihail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is in walking distance from Schoenbrun and Technical Museum and 5 mins away by foot from a metro station.
Stayed 6 nights in May 2019

8/10 Good

Ales

Liked: Staff & service, room comfort
Good for short stay
Suitable for a short trip. Beds were comfortable. Close by metro was convenient.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2017

4/10 Poor

CLAYTON, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for the Price- understand what is there.
Check Vienna management team is very helpful and kind German and English language- understand these are 100 year old building (apartments updated) in real Europe ( not fancy downtown ) - most buildings without a lift or elevator. Internet is good and provided free - parking is on the street - but normally no spaces and most districts a no parking zone a police are efficient and will give you a US$ 40.00 ticket by the end of the day - 2 tickets and the car is booted and locked - Promise. or Public Parking 1-3 KLM away. Check Vienna is a facility management team not a 24 hour hotel service and most of the time you need to check yourself in with a key code to unlock ( CV provided by the phone ) - to use to unlock the key for the apartment and be prepared to walk up-to 4 flight of concrete stairs- you need to look our on the prices for US$ or EUROS ( 30% difference ). CV will charge you EURO. Value for the price and you will get that you pay for - in general CV they are nice and helpful people. Vienna has great city transportation a local affordable groceries nearby ( Aldi/Hoffer, Spar).

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Vienna - NO PARKING and it will cost you a bunch.
Check Vienna is not a "hotel" this is a management team over old European buildings ( clean and updated ) and works with you over the phone. but be aware of what is not there - this is old Europe . I have lived and worked within a Check Vienna hotel unit in Vienna for over one month. When you arrive - chances are they will be busy short handed not be there to help you in, you have to call and try yourself (to find the apartment and use the combination to unlock the apartment key). Vienna like most most of Europe has no parking - Vienna like Geneva, Zurich etc, for the entire apartment / hotel area (unless indicated) has no outside parking - but they do have expert police to stop by and give you a ticket (US$ 45.00) after 2 tickets they will block your wheels and you will have to walk or taxi ( US$ 40.00+ round trip ) to pay at the police station - we experienced over US$200 in ticket costs- or park in a public parking area about 1-3 KLM away for US$11+ per day. Further - unless you are a resident NO annual parking - so good luck. FURTHER with old European buildings NO lift or elevator (unless you are lucky and maybe can get one) - so be prepared to walk up and down up to 4 floors of concrete steps - so if you are not used to walking steps, have bad knees or other problems I do not advise unless it is specific to stating clearly a "lift" chances are - NO. - you will get what you pay for.

8/10 Good

Clayton

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Apartment
Comfortable Apartment in a good location near to Johnstrasse Metro station. Reasonably well equipped including washing machine. Our only problem was that we couldn't get the wifi to work. We reported this and we understand this was finally rectified after we had left (we were only staying three nights). Several restaurants and a LIDL Supermarket nearby.

8/10 Good

Clayton - Spartacus GRP, Chicago IL - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clayton - Spartacus GRP - Chicago
Check Vienna are professional and courteous people. This is not a Hotel with a front desk but a local management group of clean, updated, modern-remodeled apartments in older European solid buildings, some dating back to WW1. This gives you the true European Experience - yet clean and upto date. You must do your home work - the is Europe, most buildings without elevator lifts or lower level parking. ALSO get a Garmin updated with the Europe maps ( only in Europe ) or you will get lost - i promise. In general Vienna has a wonderful and safe public transportation system - you can stay within 1 KLM of the Austrian Palace and downtown with buildings and architecture beyond belief. Vienna has over 100 Historic Museums as this city was not touched by WW2 - this is the home of Mozart and Bach.. Amenities for food and groceries easy and many restaurants - if your search - you can get the original Vienna foot long sausage dog near the main train station. Check Vienna Staff is good with English and German no worries - need anything just a phone call away - so if you are on a budget and do your homework - Check Vienna is a positive choice the get tour an enjoy Vienna the crown jewel of Europe. I am from Chicago so you will feel at home pretty quick - I Promise - that is my experience.

8/10 Good

Clayton - Spartacus GRP, Chicago - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clayton - Spartacus GRP - Stay in Vienna
Check Vienna is a very good group of people to work with - multi-language so English and German has no issues. You need to understand this is not a hotel but a local management company with updated and clean remodeled units in 100 year buildings ( Solid and quiet ) - most buildings as in Vienna and Europe to not assume they have elevator - unless stated - they do not so be aware. Also make sure to ask for a lower floor if climbing steps is a problem , Internet and cable is good. Maintenance staff gets in fixes quickly. - Vienna there is no other city like this with great public transportation. Remember - this is down town Europe little to no parking at these older units unless specified - if you know this going in - you will enjoy the stay with good amenities and kind people and get a Garmin updated with maps of Europe it will make life much easier to enjoy your stay.

8/10 Good

UK Sisters, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Schnbrunn Palace and links to City Centre
Basic, but adequate flat without a lift. Room was on the 3rd (4th for US) floor with one double bed and one single (was the sofa/couch) in the main room. Shower room was through the kitchen and toilet was in separate room off entry. Convenient to underground transportation into city centre and within a mile of the Palace. Reasonably priced, but appeared to be a sub-let flat since someone had to meet us with the keys. There was no 'front desk' or management to reach on-site. Beds were fine.

8/10 Good

Dianne, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in Vienna
Great value, clean hotel and everything you need in an apartment. Had issues with washing machine but company came right away to fix it. We would definitely stay again. Convenient location. Very efficient apartment. Lots of room for 3 people. Thank you very much. We enjoyed our stay and thank you for access to washing clothes. We would recommend this apartment to our friends and family.

10/10 Excellent

Chris Potts, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel poor info
The hotel directions are vague. Basically the company own apartments in a corner block. We stayed in Flat 3 at 86 Felberstrasse One. Others with us stayed in Flat 1at 1 Krollestrasse the adjacent street. When you arrive go into the relevant door by pressing Properitie, and there is a key box next to the door. Put in the code and access the keys. Ring the contact and he will arrive and take the money, he accepts cards. Flat was clean and well equipped, the U3 train is at the top of Krollegasse with convenience stores and a Chinese next to it both pretty good. The area is run down and has gentlemens clubs but we had no issues. Take ear plugs as the flats can be noisy. Access to Vienna is quick and cheap €15.80 buys you a train ticket for the week from any tabac, called a wollecheck.

4/10 Poor

AR, San Jose, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sketchy!
Was not happy with this apartment at all. BEWARE, this is NOT A HOTEL. This is an apartment in a complex managed by a group. We did not get a confirmation email and were standing outside the apartment wondering what to do. We had to call and after a few exchanges, finally got into the apartment. The place was dirty. The kitchen was sparsely furnished. We repeatedly requested a cleanup of the place and it wasn't honored. I would NOT recommend this place AT ALL!

10/10 Excellent

EMack, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Apartment
It was a nice change to stay in an apartment as opposed to a hotel. Kitchen came fully stocked with pots and pans as well as a microwave and coffee maker which made mornings much easier. Ended up staying at the Felberstrasse location which had an amazing view of the summer palace but was about 15 minutes from Stephenspltaz (though only a short walk to the metro). Linens and towels all provided as well as wifi and tv. Overall great stay and would recommend to small groups traveling together.

8/10 Good

Harika

Travelled with family and small children
Liked: Property conditions & facilities
U Bahn sehr nah, die direkt zum Stephansplatz führt. Könnte etwas sauberer sein
Stayed 5 nights in Mar 2024
Response from CheckVienna Team on Apr 11, 2024
Hallo,danke für das Feedback.Es freut uns zu hören dass dir die Lage gefallen hat. Falls etwas bei der Sauberkeit bei der Anreise nicht passen sollte, können Sie uns jederzeit kontaktieren.

6/10 Okay

Edgard

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Apartamento bom para família.
O apartamento e de bom tamanho, mas fica em uma região muito residencial com comércio limitado. A internet não é boa. O acesso ao metrô e bom. Pouca disponibilidade de roupa de cama e banho.
Stayed 4 nights in Dec 2023

10/10 Excellent

Gema

Liked: Cleanliness, property conditions & facilities
Apartamento muy limpio y bien comunicado por metro (línea U3) q te lleva al centro histórico de Viena en 7 paradas. Supermercado a 150 metros. La atención para el check in y check out perfecta. Muy recomendable.

10/10 Excellent

KIRILKA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sauber, sicher, U-bahn station in der nehe, Lebensmittelgeschaeft in der nehe.
Stayed 5 nights in Nov 2023

8/10 Good

ouy

Liked: Cleanliness, room comfort
Globalement satisfaisant
Appartement confortable et spacieux, bien desservi par les transports en commun. Bon point , WC séparés.Petit bémol sur les ustensiles de cuisine mis à disposition pour cuisiner, pas de poêle, ni égouttoir. Les casseroles auraient pu être plus propres. Assez bruyant au niveau des autres locataires surtout le week-end, mais quartier résidentiel calme.Globalement satisfaisant
Stayed 7 nights in Nov 2023

10/10 Excellent

Jeromr

Stayed 10 nights in Oct 2023

10/10 Excellent

Elke

Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, room comfort
Excelente
Apartamento que no le faltaba nada, cerca del Metro, muy bonito y comodo.
Stayed 2 nights in Oct 2023

8/10 Good

Ulrike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Die Wohnung war sehr groß und gut eingerichtet. Die Küche hatte eine sehr gute Einrichtung mit Kaffeemaschine, Mikrowelle, Wasserkocher, Spülmaschine und Waschmaschine. Allgemein ist die Wohnung etwas abgelenkt (Defekte Fens, Jalousien und Heizkörper), aber alles sehr sauber. Das Preis-/Leistungsverhältnis ist somit völlig in Ordnung.
Stayed 3 nights in Oct 2023

8/10 Good

Fred

Travelled with family
Stayed 9 nights in Sep 2023

10/10 Excellent

Sylvie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bel appartement, confortable, propre, proche du métro et des commerces. Pour nous c'était parfait.
Stayed 7 nights in Sep 2023
Response from Elisabeth from checkVIENNA on Sep 27, 2023
Hello, Thank you for your review! We are glad to hear that you had a pleasant stay and that you enjoyed the apartment. We are looking forward to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, room comfort
Perfekt für Städteurlaub
Preis/Leistung völlig gerecht. Unterkunft war sauber. Würden es wieder buchen!
Stayed 4 nights in May 2023

6/10 Okay

Gianni

Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Apr 2023

6/10 Okay

??

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
다이닝은 좋았음. 와이파이가 안되어 불편하였음
Stayed 3 nights in Mar 2023

8/10 Good

Renate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es war keine Parkmöglichkeit obwohl das im Angebot enthalten war
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Martin on Feb 19, 2020
Dear Sir or Madam, thank you for your positiv feedback. We would be glad welcoming you as our guests again. Best Regards, Martin

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Martin on Jan 1, 2020
Dear Sir or Madam, thank you for your positiv feedback. We appreciate it. We wish you a happy New Year. Best Regards, Martin

6/10 Okay

Verified traveller

Disliked: Cleanliness
一通りの調理器具は揃っています。駅からも徒歩10分圏内ですが、多少治安の心配される地域です。エレベーターはありません。不明な点はスタッフにメールを送ると可能な範囲できちんと返事がありました。
Stayed 9 nights in Nov 2019
Response from Martin on Dec 6, 2019
Dear Sir or Madam, thank you for your feedback. I can assure you that the area is a normal residential area - so nothing to worry. I hope you had a nice time in Vienna. Best Regards, Martin

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Debo Resaltar la comodidad de la cama y las almohadas la graduación de la calefacción y el equipamiento con un calentador de gas nunca hubo problemas de agua caliente y por supuesto hay que Resaltar la Excelente ubicación y la cercanía al metro la cual toma solamente 4 minutos y se debe Resaltar que es una línea en comunicación directa con la estación principal WienMitte
Stayed 19 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura posta all'ultimo piano con due bambini ed un disabile, condizioni di sporcizia ovunque soprattutto in cucina e nel bagno con ancora piatti sporchi e rifiuti. Lenzuola letto prima camera sporche e con residui di peli. Da dimenticare... ancora in attesa di risposta per rimborso visto che uno della comitiva non ha voluto alloggiare per le condizioni scandalose di pulizia.
Stayed 4 nights in Jul 2019

8/10 Good

기웅

Liked: Cleanliness, property conditions & facilities, room comfort
굿
우선, 요리를 할수있어서 아주 좋음 세탁기와 조리도구가가 잘되어있어 아주 편하게 지내고감 하지만 셀프체크인 및 처음에 찾아가기가 조금 힘듦...
Stayed 3 nights in Oct 2019
Response from Martin on Nov 6, 2019
Dear Sir or Madam, thank you for your kind feedback. We would be glad welcoming you again as our guests. Best Regards, Martin

10/10 Excellent

Mirna, Timor Leste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartamento muito bom!
Com o custo de Viena ficar n apartamento é muito conveniente. Estamos perto da Johnstrasse station, perto do palácio, museu de tecnologia. Só o preço das taxas que estava bem a mais que outras opções, só percebi depois de ter a reserva feita.
Stayed 2 nights in Sep 2019

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio in famiglia
Piccolo appartamento situato vicino al Castello di Schombrunn. Dotato di tutte le necessità. Abbiamo dormito in 4 per 4 notti e cenato in casa tutte le sere senza problemi. Un po' difficile poter parcheggiare l'auto nelle vicinanze ma ,se ci si muove a piedi, la stazione della metro è a soli 5 minuti
Stayed 4 nights in Aug 2019

6/10 Okay

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Håkan

Liked: Room comfort
Disliked: Staff & service
Så där bra boende
Det var ok sängar. Annars var det så där städat även om badrummet var ok fast det hade ett spräckt handfat. Lite slitet och ganska högt trafikljud från vägen utanför.
Stayed 2 nights in Jul 2019