Search Townhomes in Vernon from CA $512

"Did not use laundry service 54degrees did not go to pool."

"Great view but first room had lock defects so had to change to a different room. That room had no soaps no towels no shower curtain. The room was dirty. "

"Staff are rude , frown and rolls their eyes if you walk by while they are mapping the floor and if you tell them that your puppies had an accident in the hallway. Staff are lacking quality customer service , they don't smile , they won't greet you hello ! Good morning . As if they are not too happy with what they are doing. Guest are like invisibles to their eyes . The hotel itself was very nice and clean , but it's about the staff customer service that plays a huge role in a customers loyalty to your hotel. If their experience is positive they are more like to return and advertise, invite friends . "

"The beach view rooms on the bottom floor had a great view but we had zero cell reception and zero access to Internet our entire stay. "

"Beachfront "

"Breakfast live counter staffs can be little friendly "

"Very clean, restaurants were good, rooms very spacious. The pools were great."

"Really nice hotel considering the price. Very friendly staff. Room was decent. Offered housekeeping everyday and provide requested items promptly. Plenty of parking spaces. Very drivable distance to the beach and some good restaurants on our list. Wish I was able to better enjoy the public spaces on the first floor! A few things tho: elevator seems very old and shakes and makes weird noises. Both hallway and room smells like metal or vinegar (sour). But not too bad and get used to it in 5 sec. Phone in our room wasnt working; was promised that someone will come fix it but never. It didnt bother us much tho. Also wish we r provided beach chairs and umbrellas. But we didnt really check if they have it or not"

"Enjoyed glass front lobby to watch the ocean even though cold outside "