[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel KYRIOS Veracruz Hotel in Boca del Río with free valet parking and a 24-hour front desk ![Interior](https://images.trvl-media.com/lodging/49000000/48680000/48678800/48678720/e4694aa4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/49000000/48680000/48678800/48678720/ac344bec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/49000000/48680000/48678800/48678720/53011cad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/49000000/48680000/48678800/48678720/d352c2d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, individually decorated, individually furnished](https://images.trvl-media.com/lodging/49000000/48680000/48678800/48678720/cdf08964.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Hotel KYRIOS Veracruz is in downtown Veracruz, offering high-speed WiFi and a welcoming atmosphere. Guests enjoy the outdoor pool and smoke-free environment, plus practical amenities like luggage storage. Both self-parking and valet options are available at no extra cost. 7.4 Good ## Popular amenities - Pool - Housekeeping - Parking included - Free WiFi - 24/7 front desk - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=48678720&PinnedHotelID=48678720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=48678720&PinnedHotelID=48678720&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=48678720&PinnedHotelID=48678720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=48678720&PinnedHotelID=48678720&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=48678720&PinnedHotelID=48678720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=48678720&PinnedHotelID=48678720&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=48678720&PinnedHotelID=48678720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=48678720&PinnedHotelID=48678720&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Executive Studio Suite](https://images.trvl-media.com/lodging/49000000/48680000/48678800/48678720/96efdfc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite 7.2 Good 29 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Private bathroom Hair dryer Cable channels - 323 sq ft - Sleeps 4 - 2 Double Beds ![Junior Room](https://images.trvl-media.com/lodging/49000000/48680000/48678800/48678720/c2776cb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 8.8 Excellent 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Down duvet Private bathroom Hair dryer Cable channels - Sleeps 2 - 1 King Bed ## You may also like Ad ![Rooftop bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/21000000/20390000/20388800/20388758/a72c56bf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Veracruz Boca del Río - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,002 reviews CA $106 CA $125 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Veracruz-Hotels-AC-Hotel-By-Marriott-Veracruz.h20388758.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=0d798ef0-d8db-4d38-a7ff-b59b12170af9&top_cur=CAD) Ad ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/c5444557.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Boca Del Rio by IHG Boca del Río - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,000 reviews CA $106 CA $125 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Veracruz-Hotels-Holiday-Inn-Boca-Del-Rio.h570366.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=0d798ef0-d8db-4d38-a7ff-b59b12170af9&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/6000000/5670000/5665200/5665128/70c234a2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Veracruz Boca Del Rio by IHG Boca del Río - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 638 reviews CA $115 CA $136 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Veracruz-Hotels-Holiday-Inn-Express-Veracruz-Boca-Del-Rio.h5665128.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=0d798ef0-d8db-4d38-a7ff-b59b12170af9&top_cur=CAD) Ad ![Free daily continental breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3100000/3097100/3097088/f603ed19_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Veracruz Boca del Río - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,001 reviews CA $112 CA $132 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Veracruz-Hotels-City-Express-Veracruz.h3097088.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=0d798ef0-d8db-4d38-a7ff-b59b12170af9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Hotel-Kyrios.h48678720.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Hotel-Kyrios.h48678720.Hotel-Information) ## About the area Boca del Río is home to Grand Hotel KYRIOS Veracruz. Museo Agustín Lara and Conjunto Escultórico del Centenario de la Construcción del Puerto de Veracruz are local landmarks, and the area's natural beauty can be seen at Mocambo Beach and Veracruzano Coral Reef System National Park. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. [Visit our Boca del Río travel guide](https://www.expedia.ca/Boca-Del-Rio.dx182165) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.16552%2C-96.11129&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=42XoPh93vphrAWn_D0kosEgZILM=) Calz. Adolfo Ruiz Cortinez s/n, Boca del Río, VER, 94294 ### What's nearby - University of Veracruz - 8 min walk - 0.8 km - Plaza Mocambo Veracruz - 14 min walk - 1.2 km - Plaza Las Americas Shopping Mall - 4 min drive - 3.0 km - World Trade Center Veracruz - 4 min drive - 3.4 km - Mocambo Beach - 6 min drive - 4.5 km ### Getting around - Veracruz Central Station - 15 min drive - General Heriberto Jara Intl. Airport (VER) - 26 min drive ### Restaurants - ‪Starbucks - ‬3 min walk - ‪Los Giros - ‬1 min walk - ‪Dairy Queen - ‬4 min walk - ‪Hotel Kyrios - ‬1 min walk - ‪Los 4 Hermanos - ‬3 min walk ## About this property ### Grand Hotel KYRIOS Veracruz Hotel near Veracruz Aquarium Grand Hotel KYRIOS Veracruz provides a restaurant and more. Stay connected with free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Free self parking and valet parking - Smoke-free premises, a 24-hour front desk, and an elevator - Luggage storage Room features All 56 individually furnished rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Other conveniences in all rooms include: - Bathrooms with showers and hair dryers - 55-inch flat-screen TVs with cable channels - Wardrobes/closets and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/5000000/4850000/4847200/4847114/94b62872.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gran Via Veracruz - Pool - Spa - Parking included - Free WiFi 8.4 Very good 1,002 reviews CA $31 CA $37 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4847114&PinnedHotelID=4847114&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3750000/3748200/3748130/4db40eb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bello Veracruz Boca del Río - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 569 reviews CA $70 CA $84 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=3748130&PinnedHotelID=3748130&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/18000000/17730000/17725600/17725572/afb76938.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mas Basico Hotel Boca del Río - Pool - Pet-friendly - Kids pool - Parking included 9.0 Wonderful 408 reviews CA $61 CA $72 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=17725572&PinnedHotelID=17725572&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4870000/4860200/4860184/b3b3b0e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Delfines Malecon - Parking included - Free WiFi - Air conditioning - Housekeeping 8.6 Excellent 1,003 reviews CA $42 CA $49 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=4860184&PinnedHotelID=4860184&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room, 1 King Bed](https://images.trvl-media.com/lodging/12000000/11090000/11084300/11084264/11e29f80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urbainn Hotel Veracruz - Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 655 reviews CA $49 CA $57 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=11084264&PinnedHotelID=11084264&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | Living area](https://images.trvl-media.com/lodging/12000000/11850000/11844100/11844078/7237c256.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rio Inn Boca del Río - Pool - Hot tub - Kids pool - Parking included 7.0 Good 146 reviews CA $48 CA $61 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=11844078&PinnedHotelID=11844078&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/107000000/106620000/106616000/106615902/b53e4fae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paris FC Veracruz Boca del Río - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 106 reviews CA $97 CA $114 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=106615902&PinnedHotelID=106615902&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2810000/2806800/2806717/2d52eb9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Global Express Veracruz - Pool - Free airport shuttle - Parking included - Free WiFi 7.4 Good 433 reviews CA $58 CA $68 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=2806717&PinnedHotelID=2806717&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/9f9265cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Sol Boca del Río - Pool - Parking included - Free WiFi - Air conditioning 8.2 Very good 991 reviews CA $74 CA $87 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) ![42-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/10000000/9460000/9451100/9451039/55bacc64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Punta Azul Boca del Río - Pool - Parking included - Free WiFi - Air conditioning 8.2 Very good 892 reviews CA $72 CA $85 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=9451039&PinnedHotelID=9451039&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - A restaurant ### Restaurants on site - Corintos ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels ### More - Access via exterior corridors - Air conditioning - Individual decor - Individual furnishings - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Kyrios Grand Kyrios Veracruz Boca Del Grand Hotel KYRIOS Veracruz Hotel Grand Hotel KYRIOS Veracruz Boca del Río Grand Hotel KYRIOS Veracruz Hotel Boca del Río ## Frequently asked questions ### Does Grand Hotel KYRIOS Veracruz have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Grand Hotel KYRIOS Veracruz? > As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel KYRIOS Veracruz on Oct 22, 2025 start from CA $45.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Veracruz-Hotels-Hotel-Kyrios.h48678720.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Hotel KYRIOS Veracruz pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Hotel KYRIOS Veracruz? > Self parking and valet parking are free at this property. ### What time is check-in at Grand Hotel KYRIOS Veracruz? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Grand Hotel KYRIOS Veracruz? > Check-out is at noon. ### Where is Grand Hotel KYRIOS Veracruz located? > Situated in Boca del Río, this hotel is 0.4 mi (0.6 km) from University of Veracruz and 2 mi (3.2 km) from Veracruz Aquarium. Museo Agustín Lara and Plaza Mocambo Veracruz are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hotel KYRIOS Veracruz Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 160 8 - Good 133 6 - Okay 84 4 - Poor 48 2 - Terrible 56 ### 7.6/10 Cleanliness ### 7.4/10 Staff & service ### 7.0/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 10/10 Excellent #### Jon Dec 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tremendous stay. Breakfast in the hotel each morning was a bargain and super helpful wait staff and food options. The pool was great, but please add some way for seniors to enter and leave it easily. Neighborhood fantastic for food options - incredible pastor down the street, but also a Dairy Queen if you need a fix. I would come back and soon. ##### Jon Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Daniela Jun 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Daniela Stayed 5 nights in May 2024 ### 8/10 Good #### Martin Wenceslao Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Martin Wenceslao Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Arturo Oct 17, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities very neglected and everything is very old ##### Arturo Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Martha May 23, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The water in the shower overflowing and AC very poor.not very ckean,found little bugs .,not recommended. ##### Martha Stayed 1 night in May 2024 ### 8/10 Good #### Gemma Dec 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ok ##### Gemma Stayed 1 night in Dec 2024 ### 6/10 Okay #### Merly Jun 30, 2024 Disliked: Cleanliness, property conditions & facilities the bathrooms are super dirty the towels worse. the rooms are falling apart nothing like the picture ##### Merly Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Mary Sep 18, 2025 Disliked: Cleanliness, property conditions & facilities Instalaciones descuidadas. ##### Mary Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alberto Sep 7, 2025 ##### Alberto Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Alexis Sep 3, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Mal servicio me cobraron dos veces una mi reservacion con expidia y en el lugar el personal me dijo que la reservacion no estaba disponible y me hicieron pagar dos veces ##### Alexis Stayed 1 night in Aug 2025 ### 8/10 Good #### Maria Trinidad Aug 28, 2025 Liked: Staff & service Es un hotel acorde a lo que se paga, la alberca es pequeña y el agua es fría, las instalaciones están descuidadas, dejan solo dos sobres de shampoo por día. Cuando reserve la imagen de la habitación era una y la habitación que nos tocó fue otra. A las 12 de la noche se apaga el total play. Te recomiendo el hotel si solo vas a llegar a dormir. ##### Maria Trinidad Stayed 4 nights in Aug 2025 ### 8/10 Good #### Abigail Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general muy buena atención por parte del personal. La recepción y salida muy eficiente. Tiene cerca soriana y lugares de comida rápida. Sugerencia: ampliar el horario del servicio de restaurante, tener mas planchas disponibles. Mejorar la recepción del wifi. Revisar el buen funcionamiento de las pilas de los controles. ##### Abigail Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Geovanna Aug 25, 2025 ##### Geovanna Stayed 1 night in Aug 2025 ### 4/10 Poor #### Rodolfo Aug 17, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities ##### Rodolfo Stayed 1 night in Aug 2025 ### 4/10 Poor #### Susana Aug 14, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No está en buenas condiciones el hotel y mal servicio de la chica de recepción ##### Susana Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Virginia Aug 4, 2025 Disliked: Cleanliness, property conditions & facilities Nada agradable, cucarachas, pésimo internet, toallas viejas, sin toallas para secado de manos, un manera del lavabo descompuesto, alberca muy sucia, teléfono sin servicio..no agradable para volver a reservar . Gracias por sus atenciones. ##### Virginia Stayed 1 night in Aug 2025 ### 4/10 Poor #### Liliana Aug 4, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy mala atención en la recepción y además que quieran guardar tu vehículo en otro lado y dice que no se hacen responsables de lo que le pase a tu vehículo . ##### Liliana Stayed 2 nights in Aug 2025 ### 8/10 Good #### griselda Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities es practico ,esta en muy buena ubicación, el personal es amable, cuenta con valet parking, no tiene estacionamiento a la vista ##### griselda Stayed 1 night in Jul 2025 ### 4/10 Poor #### José de Jesús Jul 25, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Lo que muestra en fotos no representa la realidad de habitaciones y hitel en general, puertas y closet muy viejos y el estacionamiento está a 3 cuadras sin supervisión alguna. ![](https://a.travel-assets.com/ugc/hotel-reviews/b20b90bb-da76-4507-af58-12fade33110f-1753468576112.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69485dd9-3b36-411f-9f43-d959f0a7dadc-1753468575910.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e61705b-3224-4ed7-990d-529819d4748c-1753468575315.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa14b09e-cd7f-445a-8254-cf3cb9ec8215-1753468575323.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### José de Jesús Stayed 1 night in Jul 2025 ### 6/10 Okay #### Carlos Jul 24, 2025 Liked: Cleanliness La decoración es gris y eso da la impresión de que se intenta oculta lo sucio. No funciona la alberca. El estacionamiento no tiene vigilancia ##### Carlos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### ALFREDO Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities buen servicio ##### ALFREDO Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### ALFREDO Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities buen servicio ##### ALFREDO Stayed 5 nights in Jul 2025 ### 8/10 Good #### JeanDiego Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien ##### JeanDiego Stayed 5 nights in Jul 2025 ### 8/10 Good #### Michi Jul 10, 2025 ##### Michi Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yuly Jul 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo el personal es muy amable, siempre mantienen limpia la habitación, todo es muy cómodo ##### Yuly Stayed 4 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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