Title: Camino Real Veracruz - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Camino Real Veracruz Eco-certified hotel near Plaza Las Americas Shopping Mall combines convenience with relaxation through ocean views, a rooftop pool, and peaceful gardens ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/61249e32.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/b9033d01-6b3b-4e67-9c46-18c885f69014-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/30ee46af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/04c0fed7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/86b7def1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Camino Real Veracruz, near Plaza Las Americas Mall, boasts eco-friendly credentials. Guests enjoy ocean views from restaurants, relax at the rooftop pool with sun loungers and umbrellas, or find quiet moments in the garden. Visitors appreciate the attentive staff. VIP Access 8.6 Excellent ## Popular amenities - - Bar - Pool - Gym - 24/7 front desk - Room service VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Deluxe King | Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/ea48096f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King 9.2 Wonderful 35 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Eco-friendly toiletries Private bathroom Hair dryer - 301 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![CRC King American breakfast for up to 2 adults | Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/cea7b5bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CRC King American breakfast for up to 2 adults 8.8 Excellent 11 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Eco-friendly toiletries Private bathroom - 420 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Junior Suite Buffet Breakfast 2 Adults | Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/a81261e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Buffet Breakfast 2 Adults 9.0 Wonderful 9 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Private bathroom Eco-friendly toiletries - 468 sq ft - Sea view - Sleeps 3 - 1 King Bed ![Deluxe Superior King Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/76bfb19a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Superior King Ocean View 9.0 Wonderful 18 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Eco-friendly toiletries Private bathroom - 301 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Deluxe Superior Double Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/6ce96808.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Superior Double Ocean View 8.6 Excellent 69 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Eco-friendly toiletries Private bathroom - 301 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![CRC Double American breakfast for up to 2 adults | Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/745d4046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CRC Double American breakfast for up to 2 adults 8.8 Excellent 16 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Eco-friendly toiletries Private bathroom - 420 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/28400/28363/13da341c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Fiesta Americana Veracruz Boca del Río - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 639 reviews CA $97 CA $115 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Veracruz-Hotels-Holiday-Inn-Express-Veracruz-Boca-Del-Rio.h5665128.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=869079ef-0ba8-4249-9e92-b61bc10d9ab1&top_cur=CAD) Ad ![Free daily continental breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3100000/3097100/3097088/f603ed19_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Veracruz Boca del Río - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,003 reviews CA $107 CA $126 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Veracruz-Hotels-City-Express-Veracruz.h3097088.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=869079ef-0ba8-4249-9e92-b61bc10d9ab1&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Camino-Real-Veracruz.h1046161.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Camino-Real-Veracruz.h1046161.Hotel-Information) ## About the area Located in Boca del Río, Camino Real Veracruz is on the beach. Plaza Las Americas Shopping Mall and Plaza Vela are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mocambo Beach and Veracruzano Coral Reef System National Park. Veracruz Aquarium and Museo Agustín Lara are also worth visiting. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with ecotours. [Visit our Boca del Río travel guide](https://www.expedia.ca/Boca-Del-Rio.dx182165) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.14829%2C-96.09508&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X3KzQ2vl7H4LVxUJ34YpvzJKLIc=) 3650 Manuel Avila Camacho Blvd, No 3650, Boca del Río, VER, 94299 ### What's nearby - Plaza Las Americas Shopping Mall - 19 min walk - 1.6 km - World Trade Center Veracruz - 2 min drive - 1.5 km - Andamar Lifestyle Center - 2 min drive - 1.5 km - Mocambo Beach - 4 min drive - 2.7 km - Veracruz Aquarium - 7 min drive - 6.7 km ### Getting around - Veracruz Central Station - 19 min drive - General Heriberto Jara Intl. Airport (VER) - 23 min drive ### Restaurants - ‪Blend Station - ‬8 min walk - ‪Trattoria Il Veneziano - ‬7 min walk - ‪La Parroquia Costa De Oro - ‬14 min walk - ‪Impetus Barra De Cafe - ‬11 min walk - ‪Don Barbas - ‬8 min walk ## About this property ### Camino Real Veracruz Luxury hotel near Plaza Las Americas Shopping Mall Consider a stay at Camino Real Veracruz and take advantage of a poolside bar, a rooftop terrace, and shopping on site. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Buffet breakfast (surcharge), babysitting (surcharge), and a banquet hall - A 24-hour front desk, a water dispenser, and ATM/banking services - Guest reviews speak highly of the helpful staff Room features All 156 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning. More conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 55-inch flat-screen TVs with premium channels - Wardrobes/closets, free infant beds, and daily housekeeping ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/28400/28363/13da341c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Fiesta Americana Veracruz Boca del Río - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,008 reviews CA $179 CA $215 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=28363&PinnedHotelID=28363&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1370000/1364200/1364102/b0b4fbbe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galería Plaza Veracruz by Brisas Boca del Río - 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Pool - Spa - Parking included - Free WiFi 8.6 Excellent 1,010 reviews CA $90 CA $106 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/9f9265cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Sol Boca del Río - Pool - Parking included - Free WiFi - Air conditioning 8.2 Very good 1,001 reviews CA $74 CA $88 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 450 for adults and MXN 250 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar ### Restaurants on site - Blue Bar - La Huerta - La Vela - Pool Bar ### Things to do - Health club - Outdoor pool - Shopping ### Family friendly - Babysitting (surcharge) - In-room crib - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Conference space - Meeting rooms ### Outdoors - Beach towels - Garden - On the beach - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 12 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Comprehensive recycling policy - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels ### Food and drink - 24-hour room service ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 450 for adults and MXN 250 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 8:00 AM to 8:00 PM No pets and no service animals are allowed at this property Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Camino Real Hotel Veracruz Camino Real Veracruz Camino Real Veracruz Boca Del Rio, Mexico Camino Real Veracruz Hotel Boca Del Rio Camino Real Veracruz Hotel ## Frequently asked questions ### Does Camino Real Veracruz have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. ### How much does it cost to stay at Camino Real Veracruz? > As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Camino Real Veracruz on Nov 6, 2025 start from CA $117.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Veracruz-Hotels-Camino-Real-Veracruz.h1046161.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Camino Real Veracruz pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Camino Real Veracruz? > Self parking is free at this property. ### What time is check-in at Camino Real Veracruz? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Camino Real Veracruz? > Check-out is at noon. ### Where is Camino Real Veracruz located? > Nestled on the beach, this Boca del Río hotel is within 1 mi (2 km) of Big Bola Casino, Plaza Las Americas Shopping Mall, and World Trade Center Veracruz. Andamar Lifestyle Center and Casino Codere Boca del Río are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Camino Real Veracruz Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 783 8 - Good 361 6 - Okay 145 4 - Poor 51 2 - Terrible 44 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Julio Cesar Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Julio Cesar Stayed 1 night in May 2025 ### 8/10 Good #### Edith Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The canopy next to the ocean are great ##### Edith Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Xanat Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was super nice and friendly! The room super clean and we loved the pool. ##### Xanat Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Viviana Camacho Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved the service. The food was great! ##### Viviana Camacho Stayed 2 nights in Aug 2025 ### 8/10 Good #### Ricardo Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good alternative for vacation and relax ##### Ricardo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Roy Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, attention to detail, friendly and responsive. ##### Roy Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Juan Manuel Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Juan Manuel Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Robert Aug 4, 2025 Liked: Amenities Staff very nice. Restraunt and pool excellent ##### Robert Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller Jul 10, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Nice place to stay. Late arrival, but very efficient staff at the front desk and to help us after 40 hours of travel with the luggages. One of the best hotel in Boca del Rio, above many others around. ##### Verified traveller Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Evelyn Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ![](https://a.travel-assets.com/ugc/hotel-reviews/24de19cd-b936-4e26-acef-20f623aab7ed-1754258282177.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Evelyn Stayed 1 night in Aug 2025 ### 10/10 Excellent #### GABRIEL Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service! ##### GABRIEL Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Citlali Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Citlali Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Josefina Marin de Jun 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is going through some repairs but overall the room and service were very good. ##### Josefina Marin de Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### José Manuel Cristobal Aug 31, 2025 Liked: Cleanliness, amenities Good ##### José Manuel Cristobal Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Keninseb Jun 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ! ##### Keninseb Stayed 2 nights in May 2025 ### 8/10 Good #### Karina Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We found room was not 100% clean. Trash under the bathroom sink, and stains were found on the bed sheets. Some towels were very hard and old. Staff was very very nice and professional, and they fix the problems with professionalism. ##### Karina Stayed 4 nights in Aug 2025 ### 8/10 Good #### Rose Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities It's located on the beach, very nice view. The hotel is a little outdated. The gym door doesn't open easily. ##### Rose Stayed 3 nights in Jun 2025 ### 8/10 Good #### Samuel Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast package on Expedia is just the basic one and you end up paying the difference to eat from the buffet. Food is ok, there are better options nearby. No interior pool, so with kids it's not ideal due to weather conditions. Not a bad hotel, but not great either. ##### Samuel Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Gabriela Jun 24, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The front counter staff tried to give me a lesser room than the one i paid for. Then, tv was not working. When I attempted to plug it in, the tv fell off the wall mount. Then, the AC stopped working in the middle of the night. This was the only reason i was able to make use of the miniBar I PAID FOR, they wanted to charge me extra. I honestly wouldve left had i not already paid in full my entire week, also non-refund. For the 23k in mxn pesos that i paid, i expected better. ##### Gabriela Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Alberto Miguel Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No lo utilicé ##### Alberto Miguel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### maria de lourdes Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal muy amable. Lo único que no me agradó es que llegue antes del check in y me dijeron que faltarían todavía 3 horas entonces me salí y me hablaron a los 20 minutos que ya me dejarían ocupar la habitación, debieron decirlo desde un inicio y hubiera esperado. ##### maria de lourdes Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Isé Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel, las instalaciones en buen estado, la habitación amplia y agradable, definitivamente volveremos ##### Isé Stayed 1 night in Sep 2025 ### 8/10 Good #### Oscar Bernardo Oct 12, 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities La propiedad es vieja , creo que se puede mejorar. ##### Oscar Bernardo Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Gerardo Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nunca me ofrecen un ascenso de categoría , cuando antes si lo hacían y antes tenía menor nivel en expedia ##### Gerardo Stayed 1 night in Oct 2025 ### 8/10 Good #### Diana Oct 7, 2025 Liked: Cleanliness Falta personal en áreas de albercas ##### Diana Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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