[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Boca Del Rio by IHG Hotel with free valet parking, a short walk to Plaza Las Americas Shopping Mall ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/c5444557.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fountain](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/1055b98e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/97da6d78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/0adee1c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/2095415a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Boca Del Rio offers a peaceful garden, spa tub, gym, and free in-room WiFi. Dine on international cuisine at Las Ventanas. Near Plaza Las Americas Mall and Mocambo Beach, it's an ideal base with attentive staff in the heart of the city. 8.4 Very good ## Popular amenities - Pool - Breakfast available - Gym - Room service - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=570366&PinnedHotelID=570366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=570366&PinnedHotelID=570366&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=570366&PinnedHotelID=570366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=570366&PinnedHotelID=570366&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=570366&PinnedHotelID=570366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=570366&PinnedHotelID=570366&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=570366&PinnedHotelID=570366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=570366&PinnedHotelID=570366&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/844d51f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.2 Very good 27 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Private bathroom Hair dryer Coffee/tea maker Cable channels - 237 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/ccb11f81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ocean View (Pool View) 8.6 Excellent 14 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Private bathroom Hair dryer Coffee/tea maker Cable channels - 237 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Standard Room](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/9aeeef20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 11 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Private bathroom Hair dryer Coffee/tea maker Cable channels - 215 sq ft - Sleeps 2 - 1 Twin Bed ![View from room](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/a71bf6b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Balcony 9.4 Exceptional 6 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Private bathroom Hair dryer Coffee/tea maker - Sleeps 4 - 2 Double Beds ![Standard Room, 2 Double Beds, Ocean View](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/ddcbcea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ocean View 7.4 Good 9 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Private bathroom Hair dryer Coffee/tea maker Cable channels - 237 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/e8d41747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.0 Wonderful 12 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Private bathroom Hair dryer Coffee/tea maker Cable channels - 215 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Holiday-Inn-Boca-Del-Rio.h570366.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Holiday-Inn-Boca-Del-Rio.h570366.Hotel-Information) ## About the area Located in Boca del Río, Holiday Inn Boca Del Rio by IHG is near the beach. Plaza Las Americas Shopping Mall and Plaza Vela are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mocambo Beach and Veracruzano Coral Reef System National Park. Veracruz Aquarium and Museo Agustín Lara are also worth visiting. [Visit our Boca del Río travel guide](https://www.expedia.ca/Boca-Del-Rio.dx182165) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.14143%2C-96.10252&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KwBpsXSFB-5nllB6LlbLzDpHSaE=) Blvd Adolfo Ruiz Cortines 4298, Boca del Río, VER, 94299 ### What's nearby - Plaza Las Americas Shopping Mall - 3 min walk - 0.3 km - World Trade Center Veracruz - 5 min walk - 0.5 km - Andamar Lifestyle Center - 5 min walk - 0.5 km - Mocambo Beach - 13 min walk - 1.2 km - Plaza Mocambo Veracruz - 3 min drive - 2.6 km ### Getting around - Veracruz Central Station - 21 min drive - General Heriberto Jara Intl. Airport (VER) - 23 min drive ### Restaurants - ‪Starbucks - ‬5 min walk - ‪Domu Sushi Bar - ‬1 min walk - ‪La Parroquia de Veracruz - ‬2 min walk - ‪Señor Bamboo Andamar - ‬5 min walk - ‪La Estancia Argentina - ‬5 min walk ## About this property ### Holiday Inn Boca Del Rio by IHG Hotel near Plaza Las Americas Shopping Mall Close to Mocambo Beach, Holiday Inn Boca Del Rio by IHG provides a garden, dry cleaning/laundry services, and a gym. The on-site international cuisine restaurant, Las Ventanas, offers breakfast, brunch, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool - Free self parking and valet parking - Buffet breakfast (surcharge), a porter/bellhop, and a gift shop - Multilingual staff, tour/ticket assistance, and a banquet hall - Guest reviews say great things about the helpful staff and location Room features All 158 rooms offer comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with free toiletries and hair dryers - 55-inch flat-screen TVs with premium channels - Coffee/tea makers, limited housekeeping, and desks ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/61249e32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Veracruz Boca del Río - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,379 reviews CA $116 CA $137 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6850000/6842600/6842532/441be15d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Boca del Rio Veracruz Boca del Río - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 1,002 reviews CA $104 CA $123 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=6842532&PinnedHotelID=6842532&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1370000/1364200/1364102/b0b4fbbe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galería Plaza Veracruz by Brisas Boca del Río - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,605 reviews CA $105 CA $123 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1364102&PinnedHotelID=1364102&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222495/d96acd6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Plaza by Wyndham Veracruz Boca del Rio De Las Americas - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,001 reviews CA $103 CA $122 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2222495&PinnedHotelID=2222495&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/490000/487100/487041/d61c22b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Veracruz Hotel Malecon - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,516 reviews CA $98 CA $117 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=487041&PinnedHotelID=487041&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/28400/28363/13da341c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Fiesta Americana Veracruz Boca del Río - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,004 reviews CA $180 CA $216 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=28363&PinnedHotelID=28363&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/540000/538600/538518/9e5bc98d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Veracruz Boca del Rio Boca del Río - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=538518&PinnedHotelID=538518&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar](https://images.trvl-media.com/lodging/21000000/20390000/20388800/20388758/bdff7c15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel by Marriott Veracruz Boca del Río - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,004 reviews CA $106 CA $125 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=20388758&PinnedHotelID=20388758&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/bb3f1049.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Veracruz Boca del Río - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 1,006 reviews CA $94 CA $111 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5670000/5665200/5665128/70c234a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Veracruz Boca Del Rio by IHG Boca del Río - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 638 reviews CA $115 CA $136 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=5665128&PinnedHotelID=5665128&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi - WiFi in public areas is free with a 3-device limit ### Parking and transportation - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 350 for adults and MXN 210 for children - A restaurant ### Restaurants on site - Las Ventanas ### Things to do - Gym - Outdoor pool ### Family friendly - In-room crib - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (once per stay) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 7,104 square feet of conference space - Business center ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Assistive listening devices - Braille/raised signage - Elevator (71 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator ### More - 2 buildings - 7 floors - Banquet hall - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from July 15 to August 31: - Business center - Fitness facilities The property will be renovating from August 3 2025 to October 2 2025 (completion date subject to change). The following areas are affected: - Business center - Fitness facilities - Front desk - Hallway Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 130.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 350 for adults and MXN 210 for children - Rollaway bed fee: MXN 130.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms Free WiFi in public areas has a 3-device limit This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Boca Rio Holiday Inn Hotel Boca Rio Holiday Inn Veracruz-Boca Del Rio Hotel Veracruz Holiday Inn Veracruz-Boca Del Rio Mexico Veracruz Holiday Inn Holiday Inn Boca Rio Hotel ## Frequently asked questions ### Does Holiday Inn Boca Del Rio by IHG have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Holiday Inn Boca Del Rio by IHG? > As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Boca Del Rio by IHG on Nov 3, 2025 start from CA $100.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Veracruz-Hotels-Holiday-Inn-Boca-Del-Rio.h570366.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Holiday Inn Boca Del Rio by IHG pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Holiday Inn Boca Del Rio by IHG? > Self parking and valet parking are free at this property. ### What time is check-in at Holiday Inn Boca Del Rio by IHG? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Holiday Inn Boca Del Rio by IHG? > Check-out is at noon. ### Where is Holiday Inn Boca Del Rio by IHG located? > Situated near the beach, this hotel is within a 15-minute walk of Plaza Las Americas Shopping Mall, World Trade Center Veracruz, and Mocambo Beach. Andamar Lifestyle Center and Casino Codere Boca del Río are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Boca Del Rio by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 505 8 - Good 294 6 - Okay 112 4 - Poor 51 2 - Terrible 40 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Ximena Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente todo ##### Ximena Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### MIGUEL ANGEL Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### MIGUEL ANGEL Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Diane Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a enjoyable stay. ##### Diane Stayed 1 night in Nov 2024 ### 10/10 Excellent #### BLANCA ELIZABETH LOPEZ May 21, 2025 Liked: Amenities, property conditions & facilities Todo excelente ##### BLANCA ELIZABETH LOPEZ Stayed 1 night in May 2025 ### 10/10 Excellent #### christian Jun 2, 2025 Liked: Cleanliness, amenities Excelente ##### christian Stayed 1 night in May 2025 ### 10/10 Excellent #### Edith May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super weekend! We comeback soon!!! ##### Edith Stayed 2 nights in May 2025 ### 10/10 Excellent #### Angelica Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is beautiful. It is close to the Plaza Las Américas and Plaza Andamar for shopping. We really loved being at the pool and how it is walkable distance to get to the playa🏖Thank You. ##### Angelica Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Luis Antonio Jan 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Luis Antonio Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Veronica Dec 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing experience Everyone was friendly and willing to help. Amazing atmosphere. Everything that you needed was there no need to go any where. ##### Veronica Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Rosa Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is super clean. The beach is walking distance. There is a section for hotel guest to sit down and enjoy the beach. I will definitely be coming back. ##### Rosa Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Pedro Jaime Dec 25, 2024 Liked: Cleanliness, staff & service Very good ##### Pedro Jaime Stayed 6 nights in Dec 2024 ### 4/10 Poor #### Oscar Federico Jan 4, 2025 Disliked: Cleanliness, property conditions & facilities Old and ugly rooms, floors were dirty, crowded hotel. ##### Oscar Federico Stayed 1 night in Sep 2024 ### 6/10 Okay #### jose ramiro Jul 24, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Room was great in terms of cleanness, comfortables beds and pillows! Nevertheless, the room came with the outside noise. Terrible, you can hear car, truck and motorcycle next to you! First night, was the worst i hardly slept. Next day they change my room to upper floor, but still yiu can hear everything! It is sad that they investing big bucks remodeling the hotel but if they dont change the windows / sliding door, people will no be able to sleep. On top, gym was closed for remodeling! I booked the room with Ocean view! ##### jose ramiro Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### juan carlos martinez Sep 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### juan carlos martinez Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Benjamin Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice ##### Benjamin Stayed 1 night in Aug 2024 ### 8/10 Good #### sandra Sep 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ok to stay Pool was dirty in some areas with a white film on the water, comfortable bed, jacuzzi not working. ##### sandra Stayed 1 night in Sep 2024 ### 4/10 Poor #### Annette Jul 2, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Once I arrived at this hotel, I immediately got a bad vibe. The place felt old and had a noticeable smell. Our room didn’t feel very clean—we even found a hair in the bed. It also had a damp, moldy odor, which was really unpleasant. The hallways leading to the room were creepy, with dim yellow lighting and the same musty smell. On a positive note, the staff at check-in were very friendly, and the luggage attendants were polite and helpful. Unfortunately, the overall experience was not what I expected. I'm just glad we only stayed one night. :( ##### Annette Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Laura Aug 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like that it was in a really walkable and shoppable area. I didn't like that I was offer breakfast included and when I got there, they said it was my agency lie, cause their website didn't say breakfast included. ##### Laura Stayed 2 nights in Aug 2024 ### 4/10 Poor #### ALBERTO Jan 28, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Really old and it shows Really old hotel musty currently going over our renovation so it’s really noisy. The gym is really crappy. ##### ALBERTO Stayed 2 nights in Jan 2025 ### 4/10 Poor #### PATRICIA ROJAS Nov 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The room smell terrible like urines and they didn't moved us to another room because they said that it was full, but it wasn't... I won't come back to this hotel ##### PATRICIA ROJAS Stayed 3 nights in Oct 2024 ### 8/10 Good #### JOSE RAUL Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities AL GIMNACIO LE FALTA EQUIPO, ESTA MUY CHICO ##### JOSE RAUL Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Carlos Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La alberca climatizada es de lo mejor 👍👍 ##### Carlos Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Gerania Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Genial ##### Gerania Stayed 1 night in Aug 2025 ### 10/10 Excellent #### JESUS SAMANO Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ESTAN EN REMODELACION Y HACEN MUCHO RUIDO Y POLVO ##### JESUS SAMANO Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Olivia Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien y cómodo , atención rápida ##### Olivia Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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