Check COVID-19 restrictions.

Find out moreOpens in a new window

Ca' Dei Polo

Photo gallery for Ca' Dei Polo

Featured Image
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Overview of Ca' Dei Polo

Ca' Dei Polo

4.1/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Santa Croce 203, Venice, 30135

Explore the area

  • Popular LocationGrand Canal2 min walk
  • Popular LocationPort of Venice12 min walk
  • Popular LocationRialto Bridge17 min walk
  • AirportVenice (VCE-Marco Polo)14 min drive

Choose dates to view prices

About this area

Venice

Ca' Dei Polo is located in Santa Croce, a neighborhood in Venice. Rialto Bridge and St. Mark's Basilica are notable landmarks, and the area's natural beauty can be seen at Grand Canal and Giardini della Biennale. Maritime Station and Zattere are also worth visiting.

What's nearby

  • Grand Canal - 2 min walk
  • Piazzale Roma - 4 min walk
  • Confraternity of St. Roch - 5 min walk
  • Port of Venice - 12 min walk
  • Rialto Bridge - 17 min walk

Getting around

  • Venice Santa Lucia Station - 7 min walk
  • Venezia Tronchetto Station - 18 min walk
  • Marco Polo Airport (VCE) - 14 min drive

Restaurants

  • Bar Mirabar — 2 min walk
  • Ostaria Al Vecio Pozzo — 3 min walk
  • Colpo De Mato — 3 min walk
  • Osteria Ae Cravate — 4 min walk
  • Ristorante Rio Novo — 4 min walk

About this property

Ca' Dei Polo

Venice guesthouse in Santa Croce, walk to Grand Canal
This smoke-free guesthouse features a rooftop terrace, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. All rooms are soundproofed and offer free WiFi and free bottled water. Other amenities available to guests include flat-screen TVs, refrigerators, and premium bedding.
Ca' Dei Polo offers 6 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Italian
  • Spanish

Outdoors

  • Rooftop terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 12:30 PM
Late check-in fee: EUR 20 for check-in between 10 PM and 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 12:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.70 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Late check-in fee: EUR 20 for check-in between 10 PM and 12:30 PM
  • Rollaway bed fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ca' Polo Guesthouse Venice
Ca' Dei Polo Venice
Ca' Dei Polo Guesthouse
Ca' Dei Polo Guesthouse Venice

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 66 out of 142 reviews
5 - Excellent 46%
Rating 4 - Good. 49 out of 142 reviews
4 - Good 35%
Rating 3 - Okay. 12 out of 142 reviews
3 - Okay 8%
Rating 2 - Poor. 9 out of 142 reviews
2 - Poor 6%
Rating 1 - Terrible. 6 out of 142 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here. This isn’t an actual “hotel”, aka there’s no staff on site to check you in (I had to walk across the Grand Canal to another hotel just to get my keys which was a total surprise and major inconvenience). It’s basically a guesthouse with none of the typical hotel amenities you might expect. Was also up all night battling mosquitos!
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service
Check-in is at another hotel 10 minutes away. We weren't aware since Expedia did not provide the hotel with our contact information (Expedia fault, not hotel). Other than that, the stay was great. We were upgraded to a huge suite room with views of the canal, which was great. The location was also perfect, very close to the train station and the bus station, as well as close to many attractions. Overall, we would stay again as it was great value for the price !
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible service, hotel not open for business
Terrible service. At the moment this hotel should not be open for business. There is no personel present. Wifi did not work. Water did not work for a while, but was fixed. On the home page it was informed that one could check in before 12.30, but actually, you had to go to another hotel 10 minutes away, I was not informed about this. First they denied to have my reservation, after waisting 30 min. of my time, it suddenly was ok. The room itself was nice, modern and clean, and I recommend it.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y hacen que todo desde el check in o cualquier pedido se resuelva de manera sencilla y rápida. Las habitaciones están muy bien cuidadas y limpias , la ubicación es perfecta desde la terminal de trenes solo unos pocos metros cruzando el puente! Ayudaron a que nuestra experiencia en Venezia fuera perfecta, algo que me hubiera gustado es servicio de desayuno, aveces es tedioso levantarse y encontrar lugar para desayunar
Stayed 2 nights in Dec 2019