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Reviews of Sylvia Hotel

3 out of 5
Sylvia Hotel
1154 Gilford St, Vancouver, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 956 out of 1341 reviews" "
Rating 8 - Good. 293 out of 1341 reviews" "
Rating 6 - Okay. 49 out of 1341 reviews" "
Rating 4 - Poor. 31 out of 1341 reviews" "
Rating 2 - Terrible. 12 out of 1341 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Terence

Liked: Staff & service
The Sylvia is in a great waterfront location in a colourful corner of downtown Vancouver. The building itself has a long interesting history. Its lounge and restaurant are comfortable. My advice is to visit the Sylvia but stay in a different hotel. The room was clean but gruby in other ways and worn and uncomfortable, and poor value for the cost.
Stayed 1 night in May 2024

10/10 Excellent

Victoria

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience, retro, perfect location, friendly staff, good food
Stayed 1 night in May 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Sylvia! Accept that it’s an older hotel (100 years ) Location can’t be beat!!! Stanley Park, English Beach, dinning in the neighbourhood, the locals and everything that is walkable! Love it and have for many years always returning to Sylvia
Stayed 2 nights in May 2024

10/10 Excellent

Merritt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel close to the English Bay Beach and within walking distance to Stanley Park and other attractions.
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took us in on a late check in and less than anywhere else around... super friendly
Stayed 1 night in May 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel, great area of town. Unfortunately, with many Expedia bookings I find the room to be close to the elevator (across the hall) and in less desirable area of the hotel. 214 is right above the main entrance to the hotel, where many patrons go to smoke and talk, easily heard through the window (closed) Restaurant was great for breakfast, dinner was okay - tried the steak twice, never cooked to order. Overall a nice stay in a historic hotel.
Stayed 2 nights in May 2024

10/10 Excellent

William, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Great location. Very safe and quiet area.
Stayed 7 nights in May 2024

10/10 Excellent

Caitlin

Great place cozy and old-fashioned
Stayed 1 night in May 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Stanley Park, stunning views of the ocean, a captivating spot for exploration and activities...our experience at Sylvia Hotel was delightful... SJ
Stayed 2 nights in May 2024

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!!
Stayed 1 night in May 2024

10/10 Excellent

Cassandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and unique in its history. Friendly staff, great room service breakfast. I would highly recommend staying here
Stayed 1 night in May 2024
Response from Nicole on May 16, 2024
Dear Cassandra,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Brian, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Well managed hotel in a great location. A short walk to Stanley Park, False Creek, many restaurants and shopping.
Stayed 3 nights in May 2024
Response from Nicole on May 16, 2024
Dear Brian,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the retro charm and very clean
Stayed 1 night in May 2024
Response from Nicole on May 16, 2024
Dear David,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Kathleen, Campbell River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Team was Awesome Especially the Front Desk Staff And Pauline in the dining room and the lovely ladies who clean the rooms!!!We will be back but perhaps a room away from the seagulls haha, thank goodness for ear plugs!
Stayed 2 nights in May 2024
Response from Nicole on May 16, 2024
Dear Kathleen,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

James M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique historic hotel is a great base in the west end. Right on English Bay for walking. Great restaurant and bar
Stayed 1 night in May 2024
Response from Nicole on May 16, 2024
Dear Gene,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Jill T

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Nicole on May 16, 2024
Dear Jill T,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us. We look forward to welcoming you back again soon!

10/10 Excellent

Pornthira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff!
Stayed 1 night in May 2024
Response from Nicole on May 12, 2024
Dear Pornthira,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at this lovely historic hotel. Beautiful area, conveniently located in English Bay area.
Stayed 3 nights in May 2024
Response from Nicole on May 11, 2024
Dear Kathleen,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Lynton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big rooms There was maintenance on one of the elevators so only one of the two elevators was working One of the guests had two dogs and did not want anyone in the elevator when her dogs were there This made the wait time to be quite long I suggest in future that people should have priority over the pets Staff were very good
Stayed 3 nights in May 2024
Response from Nicole on May 11, 2024
Dear Lynton,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely older style hotel, great food
Stayed 2 nights in May 2024
Response from Nicole on May 10, 2024
Dear Iain,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nicole on May 11, 2024
Dear Kristin,Thank you for taking the time to review the Sylvia hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Rod

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Nicole on May 11, 2024
Dear Rod,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property in immaculate condition! Very comfortable stay
Stayed 2 nights in Apr 2024
Response from Nicole on May 10, 2024
Dear Robert,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Beomsang

Stayed 1 night in May 2024
Response from Nicole on May 10, 2024
Dear Beomsang,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

6/10 Okay

Sally

Liked: Cleanliness, staff & service
Towels were threadbare and the elevators quit working. Otherwise great place to stay.
Stayed 2 nights in May 2024
Response from Nicole on May 9, 2024
Dear Sally,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable overnight stay and enjoyed going out to the park across the street to check out the laughing men art installation. Overall we were impressed with the walkability of Vancouver as a whole, and would like to come back and stay a few days using the Sylvia as base. (Check out the story of Mr. Got to Go, the hotel’s mascot cat.)
Stayed 1 night in Apr 2024
Response from Nicole on May 6, 2024
Dear Amy,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot along the bay. Easy walking to Stanley Park, dining, shopping. Had a lovely couple days in Vancouver.
Stayed 2 nights in Apr 2024
Response from Nicole on May 5, 2024
Dear Julie,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Tannis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel! Thoroughly enjoyed our stay. Staff exceptional. A huge thank you to the front desk lovely ladies!!
Stayed 1 night in May 2024
Response from Nicole on May 5, 2024
Dear Tannis,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is lovely with lots of options for walking and dining
Stayed 1 night in Apr 2024
Response from Nicole on May 5, 2024
Dear Ian,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Marnie

Business traveller, Travelled with partner
Fantastic experience elevation was having issues though
Stayed 2 nights in Feb 2023
Response from Nicole on May 5, 2024
Dear Marnie,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

6/10 Okay

Hal

Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient to Stanley park.
Stayed 3 nights in Apr 2024
Response from Nicole on May 2, 2024
Dear Hal,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Leanora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm and a Vancouver gem.
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 29, 2024
Dear Leanora,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful location, close to shopping, restaurants and the beach. The room was clean, the bed comfortable and quiet. The staff was friendly and helpful. I love the history of the building and the common areas were clean
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 28, 2024
Dear Laura,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
The hotel oozes old charm, and the position right on the beach, the panoramic beach view from the restaurant and the sea air are all gorgeous. The restaurant is reasonably priced. I didn’t get to spend as much time here as I would’ve liked to… will have to return!
Stayed 1 night in Apr 2024
Response from Nicole on Apr 26, 2024
Dear Alexandra,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Russell, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot, excellent staff and great lounge
Stayed 1 night in Apr 2024
Response from Nicole on Apr 26, 2024
Dear Russell,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Ryan

Stayed 3 nights in Apr 2024
Response from Nicole on May 16, 2024
Dear Ryan,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us. We look forward to welcoming you back again soon!

10/10 Excellent

Dusan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best mango blueberry cheese cake I’ve ever trued
Stayed 5 nights in Apr 2024
Response from Nicole on Apr 25, 2024
Dear Dusan,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Roger

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here for years as has my wife. We have never been disappointed.
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 25, 2024
Dear Roger,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The Sylvia is a lovely hotel in the perfect location. I stay here whenever I travel to Vancouver.
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 25, 2024
Dear Catherine,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the hotel tastefully curated throughout, the beauty of its location, & the meals were great.
Stayed 1 night in Apr 2024
Response from Nicole on Apr 25, 2024
Dear Patricia,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Danie, Federal Way

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been out favorite hotel to stay in when we visit Vancouver for the past 40 years. Great location, friendly staff and the dinners and breakfast options in the hotel are great.
Stayed 1 night in Apr 2024
Response from Nicole on Apr 25, 2024
Dear Danie,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again soon!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An iconic Vancouver hotel and a family favourite for decades.
Stayed 1 night in Apr 2024
Response from Nicole on Apr 23, 2024
Dear Cheryl,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Janice, Drumheller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!! Out fave place to stay in Vancouver!
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 22, 2024
Dear Janice,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we are delighted by your kind words. We look forward to welcoming you back again in the future!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque views of the English Bay. Would definitely stay again.
Stayed 3 nights in Apr 2024
Response from Nicole on Apr 21, 2024
Dear Amanda,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Judith

Stayed 1 night in Apr 2024
Response from Nicole on May 11, 2024
Dear Judith,Thank you for taking the time to review the Sylvia hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

jason

Stayed 1 night in Apr 2024
Response from Nicole on May 11, 2024
Dear Jason,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

10/10 Excellent

Lauren

Stayed 2 nights in Apr 2024
Response from Nicole on May 10, 2024
Dear Lauren,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!

8/10 Good

Prithep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near park
Stayed 1 night in Apr 2024
Response from Nicole on Apr 18, 2024
Dear Prithep,Thank you for taking the time to review the Sylvia Hotel, we appreciate the feedback you have provided to us and we look forward to welcoming you back again soon!