Universal City Vacation Packages

I had a pleasant stay at Hotel Casa Blanca. The reservation process was simple, and everything was smooth upon arrival. The hotel has a quiet and discreet atmosphere, which makes it ideal for a restful stay. The entrance is not very noticeable at first because it’s a bit tiny, but the hotel is located right next to another motel, making it easier to identify. The room was clean, comfortable, and well maintained. The staff at the front desk was friendly and helpful. And actually is the first time that I see a really polite person. Overall, this is a good option for travelers looking for a simple, private, and comfortable place to stay. I would consider staying here again.

Clean room w/ a shower.

Chill stop to relax and it was very nicely set up and super clean as well!

Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we couldn't watch the matches at the hotel, gym is woefully inadequate and small, and pool staff are poorly trained. Our food order took 40 min while other guests who ordered their food after us got served. We cancelled the order but the bill read "comped" food, how deceptive! Really wanted to like this place but won't be staying here again.

I was told by the property that I will receive a refund for my one night stay. I blank of wood fell from the top of the TV and hit me in the head. It has been 3 days and I’ve not received a refund.