Forfaits vacances – Universal City

We are very disappointed with this trip: the reception by videoconference was mediocre, with a faulty system. Upon arrival, we were tormented by an inoperative room code, which forced us to wait a whole hour outside before getting the room at 11:00 p.m. No parking was available at the accommodation; we had to park on the street, then pick up the vehicle at 6:00 a.m. to prevent it from being removed. In addition, hotel assistance is non-existent. All this only concerns the first day. We vacated the room every day at 9:00 a.m. at the latest, without a cleaning lady; perhaps we should have left at 7:00 a.m., when we heard her bub and cart knocking in front of the door. The walls are indeed the thickness of a sheet of paper. The shower has dirty joints surrounded by yellow traces, and the bathroom is quite small. For a one-night stay, it's acceptable, and again. Fortunately, the location is correct and easy to access. We hope for compensation.

Correspondait à nos attentes

Appartement spacieux et propre. Bien situé, environnement très agréable, à proximité de la mer, bar, restaurants ….. Seul bémol l’équipement de la cuisine, appartement avec 2 chambres donc 4 personnes, il n’y avait que 3 verres, pas de verres à pieds pour le vin, pas de plats, pas de torchons …. Effort à faire pour fournir la cuisine.