Hotels in Ulen, Indianapolis

"It was ok"

"I did not access the gym or business room. The hotel appears to have been recently remodeled. The rooms were nice overall."

"Excellent"

"Great breakfast options, clean, friendly staff. Changed my room type and added a night to my stay at check in with no problem, very kind! "

"There was mold on the ceiling in the bathroom in my room. The hallways had a musty smell. I asked if I can check out a day early and was told i have to give a 24 hr notice. I wasnt supposed to check out until Monday March 9th. I asked on Sunday morning at 8 am if I can checkout a day early with a refund and I was told I should have told them Saturday the 7th. "

"Relaxing. Excellent staff! Convenient "

"Bed bugs. I awoke at 1:30am on night two/three of my trip to my arm on fire. I turn my phone light on and there’s a literal bed bug crawling on my sheet. I panic and get my child up to go to the desk. The lady moves me to the room directly above. At this point I cannot sleep and neither can my child. So we leave. I let the lady at the front desk know we cannot do it and check out. I drive 7 hours back to Tennessee on 32 minutes of sleep with my arm on fire. I call the next two days trying to get a refund and answers. The hotel tells hotel.com I stayed my full duration and not to issue a refund. I call the hotel and the lady who “checked me out” never checked me out in the system. Thank god the man working found in the activity log that I left at 3:45am due to “being uncomfortable” so hotels.com issues me $88 refund. Mind you, I missed two full days of my trip due to this. I also end up at the doctor with cellulitis from the bites. Do not stay here. I am still trying to get this under control and resolved. "

"Better than expected "

"Loud. First night heard fire trucks and loud traffic and next night guns shoots and then cops etc! "