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Lo Nuestro Petit Hotel

2.5 star property
Hotel in Tulum

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Exterior
Property grounds
Property grounds
Staircase
Interior

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

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Suite | Deep soaking bathtub

Suite

Highlights

Balcony or patio
Individually decorated
Air conditioning
Tempur-Pedic bed
Premium bedding
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

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About the area

Map
Osiris Sur Mz 42,Lote 12,Col.Centro, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 5 min drive - 4.3 km
  • Gran Cenote - 6 min drive - 5.7 km
  • Las Palmas Public Beach - 8 min drive - 5.7 km
  • Tulum Mayan Ruins - 8 min drive - 4.9 km
  • Playa Paraiso - 9 min drive - 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 105 min drive

Restaurants

  • ‪Mercado Tulum - ‬1 min walk
  • ‪La Guarida - ‬6 min walk
  • ‪La Parrillada Tulum - ‬4 min walk
  • ‪Las Hijas de la Tostadas - ‬5 min walk
  • ‪La Gloria de Don Pepe - ‬6 min walk

About this property

Lo Nuestro Petit Hotel

Hotel near Tulum Mayan Ruins
Lo Nuestro Petit Hotel provides amenities like a terrace and a garden. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Express check-out, express check-in, and multilingual staff
  • Tour/ticket assistance, luggage storage, and a front-desk safe
  • Motorized watercraft on site
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Tempur-Pedic beds and rollaway/extra beds (surcharge)
  • Balconies or patios, daily housekeeping, and desks

Languages

English, French, Polish, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Things to do

  • Personal motorized watercraft

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Private bathroom
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 11 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Early or late check-in is by prior arrangement only. Guests planning to arrive after hours must contact the property in advance.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 20.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Lo Nuestro Petit
Lo Nuestro Petit Hotel
Lo Nuestro Petit Hotel Tulum
Lo Nuestro Petit Tulum
Lo Nuestro Petit Hotel Hotel
Lo Nuestro Petit Hotel Tulum
Lo Nuestro Petit Hotel Hotel Tulum

Frequently asked questions

Is Lo Nuestro Petit Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lo Nuestro Petit Hotel?

There is free parking nearby.

What time is check-in at Lo Nuestro Petit Hotel?

Check-in start time: 3 PM; Check-in end time: 10:30 PM.

What time is check-out at Lo Nuestro Petit Hotel?

Check-out is at 11 AM.

Where is Lo Nuestro Petit Hotel located?

Located in Tulum City Center, this hotel is steps from Dos Aguas Park and 2.4 mi (3.9 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mi (2 km).

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Lo Nuestro Petit Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 267 reviews
Rating 8 - Good. 93 out of 267 reviews
Rating 6 - Okay. 36 out of 267 reviews
Rating 4 - Poor. 17 out of 267 reviews
Rating 2 - Terrible. 6 out of 267 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it!

The room was amazing! I love the host and the room but to be honest I will stay in the hotel zone as taxis are super expensive and the best things to do are the ruins (in either location you will have to bike or take a taxi) and walk down the hotel zone. If you choose to stay in the town there is not a better place than this hotel. It is conveniently located between the bus stops and the environment is great!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not recommend

Room is really cute! The Wifi is poor, bathroom always flooding after taking shower, can’t keep luggage after check out, and the host directly unlocked our room and turned off air conditioner while we went outside to buy some drinks(we turned it on to dry our clothes and we just went out for a short time) I don’t think it’s acceptable to directly go into guest’s room without permission.
Stayed 1 night in May 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like the style of the rooms ,and also the location I love ,in downtown walking distance to many things
Stayed 3 nights in Apr 2019

10/10 Excellent

Coraline

Liked: Cleanliness, property conditions & facilities, room comfort

Hôtel familiale

Hôtel familiale situé dans le centre de Tulum. La propriétaire parle français et nous a recommandé plein de lieux à voir.
Stayed 2 nights in Apr 2019

10/10 Excellent

Juana, Monterrey, Mexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo ampliamente. Bien ubicado, trato amable, limpio, etc. Esta entre mis favoritos.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and simple. Friendly staff. Walking distance to main strip of restaurants/shops. Not a 5 star but good enough for a short trip stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was unique. You really felt that you were in Mexico. Hoare and Marieka were fabulous hosts. Very helpful when needed. Liked the the fact that this hotel was off the beaten track. The surrounding area is a work in progress but nevertheless quite safe. Coffee should be provided in am as there are no coffee machines in the room.
Stayed 7 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Die Lage des Hotels ist perfekt. Jedoch gab es keinen TV auf dem Zimmer. Leider konnte man kein Taxi rufen d.h. Begründung , dass die Taxis nicht kommen. Unsere Freunde jedoch in einem Hotel bekam ein Taxi vorbestellt. An unserer Abreise mussten wir mit unserem ganzem Gepäck bis zur Hauptstraße laufen um ein Taxi zu bekommen
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we booked was fantastic. the hot tub is in the middle of the room and it looks like in a movie. A/C and hot water run all day and the hotel is easy to access. the only problem for us was the noise outside the hotel. Works and funfairs were a deadly combo but the staff was apologetic and I am sure that it is just temporary. it would have been perfect without those inconvenients
Stayed 4 nights in Dec 2018

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a small paradise in the center of Tulum

This was my second stay at lo nuestro petite hotel in tulum. I really love this hotel. It‘s a little oasis right in the center of tulum. The owner is a really friendly couple and you could talk with then for hours. They give you really good informations about tulum and how it was back in the day. The hotel is located three walking minutes away from the mainstreet of pueblo tulum. The neighborhood looks at first a little bit ruff, but its everything else than that. Its a vibrant hard working neighborhood and the people which live there are really kind. It‘s totally safe to walk around at any time. The hotel was built with love and you feel like coming home. I would stay there any time again. To me it‘s one of the best spots of pueblo tulum.
Stayed 2 nights in Dec 2018

10/10 Excellent

zachariah

amazing stay...amazing staff...nice comfortable rooms close to everything
Stayed 1 night in Nov 2018

10/10 Excellent

zachariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quiet comfortable excellent stay

Very nice hotel close to everything..very quiet and very comfortable...hotel staff was amazing...helped answer all my questions..close to central park,beach and the ruins...i will stay here again..thank you
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Más o menos

El lugar es cómodo, la atención no es buena, parece q casi no hubiese nadie. Tienen un solo dispenser de agua en la PB, no así en la planta alta. La habitación no cuenta con botellas de agua( ya q no es potable la de grifo) ni con frigobar, caja de seguridad, ni Placard(solo un par de estantes). El wifi es malísimo de los 5 días anduvo solo 2 y mal. En cuanto al baño está bien pero no te dan enjuague ni shampoo.
Stayed 6 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in the center of Tulum

Beautiful room - central location - perfect for couples
Stayed 4 nights in Dec 2017

4/10 Poor

traveller, texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dark

The design of the hotel is lovely but rooms are very dark and walls on the porch so high you can’t see anything except the very near neighbor on their porch. Basic basic facilities but secure 3 blocks from Main Street
Stayed 4 nights in Jan 2018

8/10 Good

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Sasha

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Beautiful hotel, central to Tulum, BUT - CARNIVAL

I really wanted this hotel to work out for my entire stay because I was so enchanted by its very Eat Pray Love vibe when I walked in. The hotel looks like a Treehouse and I was at the tail end of a very long journey from the upper Yucatan, and just wanted to go to sleep. Sleep I did not. Once 9pm rolled around, a man on a loudspeaker (turned out he was on repeat) kept on going and going and then I realized there was a children’s carnival taking place at the fairgrounds - right next door. I should have actually read the reviews before booking and also checked the fairground schedule because I would have booked elsewhere and not lost my money. It was impossible to get the rest I needed and I ended up sick. I also understand that the staff of the hotel were likely trying to be nice, but I felt like I had zero privacy. Every time I moved for the 1.5 days I did stay - it was like every thing I did was watched. I’m an adult. I’ve traveled 4 continents for 10 years. I don’t need the added stress of being asked “oh you are taking a bag with you are you coming back? Are you sure?” Maybe I’m not. I was so unnerved that I had to take my belongings down in sections to my car to avoid these weird questions and then I booked it out of Tulum and straight to my favorite place in the Riviera. Strange. I hope others have better experiences.
Stayed 3 nights in Dec 2017

10/10 Excellent

Martha, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic Mexican Experience in a Pensione

We chose to stay off the beaten path in the pueblo of Tulum, in the state of Quintana Roo in the Yucatan peninsula. Not to be confused with the more yuppified Zona Hoteleria, which might attract a more upscale yuppie/hippie clientele - and nothing like the all-inclusive resorts at Cancun, the pueblo itself is more authentic and representative of the lower income households in this part of the world. Lo Nuestro is located a few blocks off the "main drag," where one can find all sorts of restaurants and tourist shops, but of note is the fact that most of the tourists were native Spanish speakers - even those at the ruins and other tourist sites. The room itself was appointed with Mexican-themed decor and included AC, wi-fi, a sink & counter, toilet & shower, queen & twin beds (both futons, very comfortable), and a patio with a hammock. It resembles a pensione in Europe, so expect something more homey and not at all "resort-y." The couple who run it speak Spanish, French, and enough English. And the doggie, Ponchito, is the hotel mascot ;-)
Stayed 7 nights in Dec 2017

10/10 Excellent

jb, lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel chaleureux

Les propriétaires de cet hotel sont très accueillant et chaleureux. Ils sont a votre écoute et sont de bon conseille pour tout ce qu'il y a faire et voir a Tulum et ses alentours. C'est un très jolie petit hotel dans le style mexicain loin des grand complexes. Je recommande vivement cet hotel.
Stayed 14 nights in Dec 2017

10/10 Excellent

martha a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017