Title: Palms Tulum Luxury Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palms Tulum Luxury Hotel Hotel with free parking, near Tulum Mayan Ruins ![Exterior](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/5a613577.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/de3c47ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/bf5266ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/ef43b1c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/fe8a464e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palms Tulum Luxury Hotel, near the ancient Tulum Mayan Ruins, offers a tranquil escape. Relax by the outdoor pool on comfortable sun loungers or find a quiet spot in the garden. Bicycle rentals make it easy to explore the surrounding attractions at your own pace. 9.4 Exceptional ## Popular amenities - Kitchen - Pool - Housekeeping - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6156164&PinnedHotelID=6156164&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6160000/6156200/6156164/21260f76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchenette - 753 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/bd4d11be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,000 reviews CA $452 CA $452 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa.h17456830.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64e56e8-f89c-4330-83bc-c9944679c24a&top_cur=CAD) Ad ![On the beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/11000000/10010000/10005400/10005343/abb3abd1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa Pescadores Tulum Zona Hotelera - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 343 reviews [](https://www.expedia.ca/Tulum-Hotels-Villa-Pescadores-Tulum.h10005343.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64e56e8-f89c-4330-83bc-c9944679c24a&top_cur=CAD) Ad ![Sundeck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11910000/11901900/11901840/9519fc2a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ahau Tulum Zona Hotelera - On private beach - Pool - Spa - Pet-friendly 8.6 Excellent 251 reviews CA $351 CA $429 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64e56e8-f89c-4330-83bc-c9944679c24a&top_cur=CAD) Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,953 reviews CA $510 CA $510 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64e56e8-f89c-4330-83bc-c9944679c24a&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,001 reviews CA $725 CA $725 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64e56e8-f89c-4330-83bc-c9944679c24a&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/27ecca94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 276 reviews CA $480 CA $661 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64e56e8-f89c-4330-83bc-c9944679c24a&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41510000/41502100/41502088/c14eca50_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radhoo Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 133 reviews CA $373 CA $498 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64e56e8-f89c-4330-83bc-c9944679c24a&top_cur=CAD) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 572 reviews CA $620 CA $620 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64e56e8-f89c-4330-83bc-c9944679c24a&top_cur=CAD) Ad ![Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/de7a9afe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Una Vida Tulum City Center - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 274 reviews CA $170 CA $220 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Tulum-Hotels-Una-Vida.h16587861.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64e56e8-f89c-4330-83bc-c9944679c24a&top_cur=CAD) Ad ![Private beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2060000/2057800/2057731/5fcf47a4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,589 reviews CA $587 CA $716 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c64e56e8-f89c-4330-83bc-c9944679c24a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Palms-Tulum-Condo.h6156164.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Palms-Tulum-Condo.h6156164.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21353%2C-87.45446&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZYR3wD3We3LB4qTaOA9N4RCXO34=) Escorpion street and Andromeda street, Tulum, QROO, 77780 #### What's nearby - Tulum National Park - 6 min drive - 4.6 km - Tulum Mayan Ruins - 7 min drive - 5.0 km - Playa Ruinas - 11 min drive - 5.3 km - Las Palmas Public Beach - 16 min drive - 5.3 km - Playa Paraiso - 17 min drive - 6.1 km #### Getting around - Tulum Intl. Airport (TQO) - 44 min drive #### Restaurants - ‪Starbucks - ‬6 min walk - ‪La Coqueta - ‬3 min walk - ‪Tacos y tortas el tio - ‬5 min walk - ‪La Regia Tulum - ‬5 min walk - ‪Frida’s Tulum - ‬5 min walk ## About this property ### Palms Tulum Luxury Hotel Boutique hotel near Tulum Mayan Ruins Palms Tulum Luxury Hotel provides a garden and more. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with sun loungers - Free self parking - Free bicycle rentals, a roundtrip airport shuttle (surcharge), and concierge services - Beach towels, smoke-free premises, and multilingual staff Room features All guestrooms are individually furnished, and offer comforts such as furnished balconies and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds - Bathrooms with rainfall showers and designer toiletries - 32-inch LED TVs with digital channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Similar properties ![Suite, 1 King Bed, Beach View, Oceanfront](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5951a052.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alaya Tulum Zona Hotelera - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 428 reviews CA $459 CA $560 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Free self parking on site ### Things to do - Free bicycle rentals - Outdoor pool ### Family friendly - In-room crib - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Living room - Outdoor pool - Rollaway/extra bed (surcharge) - Separate bedroom - Separate in-room dining area ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff ### Outdoors - Beach towels - Garden - Pool loungers ### Accessibility - No elevator ### More - 2 buildings - 3 floors - Built in 2013 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with digital channels ### Food and drink - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Kitchenette - Microwave - Separate dining area - Stovetop ### More - Air conditioning - Individual decor - Individual furnishings - Laptop workspace - Laptop-compatible safe - Living room - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The property charges 4 percent for credit card payments Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation ### Access methods Private entrance, smart lock ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 3 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 500 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MXN 700 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 2520 per vehicle (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MXN 500 per night - Credit card charges are subject to a surcharge of 4 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Palms Hotel Tulum Palms Luxury Palms Luxury Hotel Palms Luxury Hotel Tulum Palms Tulum Palms Tulum Hotel Palms Tulum Luxury Palms Tulum Luxury Hotel Tulum Luxury Tulum Luxury Hotel Palms Luxury Condo Hotel Palms Tulum Condo Palms Tulum Luxury Hotel Hotel Palms Tulum Luxury Hotel Tulum Palms Tulum Luxury Hotel Hotel Tulum ## Frequently asked questions ### Does Palms Tulum Luxury Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Palms Tulum Luxury Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Palms Tulum Luxury Hotel? > Self parking is free at this property. ### What time is check-in at Palms Tulum Luxury Hotel? > Check-in start time: 3:00 PM; Check-in end time: 5:30 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at Palms Tulum Luxury Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Palms Tulum Luxury Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 2520 per vehicle applies. ### Where is Palms Tulum Luxury Hotel located? > Located in Tulum City Center, this boutique hotel is 0.6 mi (0.9 km) from Dos Aguas Park and 2 mi (3.2 km) from Tulum Mayan Ruins. Hunab Lifestyle Center and Hospital de Tulum are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palms Tulum Luxury Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 215 8 - Good 68 6 - Okay 6 4 - Poor 3 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.0/10 Amenities ### 9.6/10 Property conditions & facilities ### 10/10 Excellent #### Edgar Mar 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena experiencia ##### Edgar Stayed 2 nights in Feb 2020 ### 8/10 Good #### Sandrine Feb 24, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El departamento esta cómodo y agradable. Estuvimos ahí 4 noches mi hija y yo y la pasamos muy bien. Javier estuvo siempre disponible y atento con nosotras. Es realmente una persona muy dedicada a su trabajo y le agradecemos mucho toda su ayuda sin embargo cuando nosotras llegamos el domingo 16 de febrero, llegamos ya tarde y el nos estaba esperando pero después se tuvo que ir para descansar y sugiero que pongan alguien en recepción en la noche también porque iba ser complicado si llegábamos mas tarde y no hubiera nadie... ##### Sandrine Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### JonathanRaya Jan 28, 2020 Liked: Staff & service, amenities, property conditions & facilities Es un excelente lugar para hospedarse. Super recomendable. A un precio justo. ##### JonathanRaya Stayed 2 nights in Jan 2020 ### 8/10 Good #### Verified traveller Sep 5, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there. ##### Verified traveller Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday! ##### Verified traveller Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 18, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town. ##### Verified traveller Stayed 4 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jul 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jul 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful place for stay in Tulum, clean, everything was in good conditions. I recommend so much. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jul 12, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Personal muy amable y todo muy limpio. Tienen guardia de seguridad toda la noche ##### Verified traveller Stayed 6 nights in Jul 2019 ### 10/10 Excellent #### pablo May 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELENTE UBICACION Y AMPLISIMAS HABITACIONES Ubicacion perfecta, a una cuadra de la carretera 307 que va o viene de Cancun y el Boulevard Coba que te deja en 5 minutos en la zona de playa de Tulum. Enfrente una farmacia completa y una oficina para cambiar divisas, mucha seguridad tanto en el hotel como en la zona de Parking. Bicicletas de cortesia para moverte por el centro de Tulum Sin lugar a dudas el mejor Hotel de la zona centrica de Tulum ##### pablo Stayed 4 nights in May 2019 ### 10/10 Excellent #### Marija May 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Palms is the best Fantastic experience with Palms. Grate stuff, everyone’s did a grate job! Thank you guys ##### Marija Stayed 12 nights in May 2019 ### 8/10 Good #### Verified traveller May 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities No WiFi in room. Only in lobby which was very humid and very hot. Had to walk to another hotel for included breakfast. ##### Verified traveller Stayed 8 nights in May 2019 ### 10/10 Excellent #### pablo May 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente opción en Tulum Llegue a la medianoche y la gente de seguridad me recibio y me ayudo con las maletas. Tiene una excelente ubicacion geografica el hotel Las habitaciones perfectas camas grandes y colchon en excelente estado. cuenta con todos los servicios para hacerte un rico desayuno, almuerzo y cena Cocina a gas, tostadora, heladera gigante y de ultima tecnologia, todo tipo de utensillos de cocina. Chapeau Palms Tulum. ##### pablo Stayed 2 nights in May 2019 ### 10/10 Excellent #### Albina Apr 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tulum Best hotel in Tulum, Big spacious apartments, awesome poolarea, free bikes and Nice Staff 😍 ##### Albina Stayed 6 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller Apr 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant and helpful, accommodating staff; wonderful place, extremely spacious and comfortable, clean, with all desirable amenities, perfect location. Highly recommendable. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Apr 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto confortável, funcionários simpáticos e prestativos, estacionamento aberto porém seguro. Tem câmbio e mercado grande bem próximos ao hotel. O café da manhã é servido em outro hotel que fica a duas quadras aproximadamente. Quarto silencioso. Único defeito que encontrei é que após um tempo a água do chuveiro esfria. Se você tomar banho rápido não terá problemas. Ótimo custo beneficio. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Tanya Mar 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Perfect little oasis in town. Super warm and welcoming staff - thank you! Within biking distance of the Tulum Ruins, the beach and the Gran Cenote. ##### Tanya Stayed 5 nights in Mar 2019 ### 8/10 Good #### Tee, Orlando fl Mar 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was nice and the place was clean. Would go back! ##### Tee Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Yosuke Mar 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean Condo Hotel in Tulum Very nice Condo Hotel, the room is clean, the staff is nice and very helpful. They rent you a bicycle without a cost and you can go to the beach, Mayan ruin etc in it. A++++! ##### Yosuke Stayed 1 night in Mar 2019 ### 8/10 Good #### Grecia Mar 4, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location close to the main avenue in the city center and very close to the bike routes that lead to the beach and the ruins. Free use of beach towels and bikes are also a great plus! Staff has excellent recommendations for restaurants and beach clubs to suit your preferences. Staff was welcoming and extremely friendly and helpful! I would definitely recommend a stay here. ##### Grecia Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved this place!!very friendly and welvoming staff who are all happy and want to help in every way possible...very large room..more like a condo where yu can cook.separte bedroom....very nice...loved the location, ..enjoyed the breakfast and the bikes that came with it..would definitely stay again ##### Verified traveller Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Simon Feb 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful and clean Had a great stay at Palms Tulum, condo was extremely clean, staff was friendly and helpful, security was provided at night and bicycles available for use (free). Condo is centerally locates in town and about 2 miles (20 min bike ride) to beaches and Grand Cenote. Would recommend Palms Tulum, only con was WiFi was intermittent on the 3rd floor condo, but worked great poolside. ##### Simon Stayed 4 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Rooms were clean and beautiful. Service was spectacular. Only thing is the internet signal is very weak, and the pool is really small. ##### Verified traveller Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Jan 30, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was super helpful. Location is convenient, our room was just as pictured (maybe even nicer!) and free bikes were a good perk! ##### Verified traveller Stayed 4 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Jan 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very courteous and helpful at all times. The room was immaculate and quite spacious. The location is perfect for walks downtown, taking a rental car to the beach, or traveling to Mayan ruins, or swimming in a cenote. Or, if you prefer, the hotel has bicycles for your personal use for an easy ride to the beautiful white sandy public beaches. Would recommend this hotel and would stay there again. ##### Verified traveller Stayed 5 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)