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Overview of Shangri-La Hotel, Tokyo

Photo gallery

Guest reviews

4.7 / 5Exceptional
373 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationTokyo International Forum13 min walk
Popular LocationTokyo Imperial Palace9 min drive
RestaurantFujisoba1 min walk
Restaurant福龍1 min walk
AirportTokyo (HND-Haneda)29 min drive

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  • Deluxe Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    Show details
  • Deluxe Room, 1 King Bed, Garden View (Imperial)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    Show details
  • Horizon Deluxe, Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    Show details
  • Premier Room, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
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  • Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
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  • Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
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  • Deluxe Room, 2 Single Beds, Garden View (Imperial)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 3
    Show details
  • Horizon Deluxe, Twin Room

    Room amenities

    • City view
    • Sleeps 3
    Show details
  • Horizon Deluxe Imperial Garden View King

    Room amenities

    • Sleeps 3
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  • Horizon Deluxe Imperial Garden View Twin

    Room amenities

    • Sleeps 3
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  • Horizon Premier Room 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
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  • Premier Suite, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
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  • Shangri-La Suite

    Room amenities

    • Sleeps 3
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  • Presidential Suite

    Room amenities

    • Sleeps 3
    Show details

About this area

Tokyo

In the city centre, Shangri-La Hotel, Tokyo is in Tokyo's Chiyoda neighbourhood, a walkable area with good shopping. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and some of the area's popular attractions include Disneyland® Tokyo and Tokyo DisneySea®. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Tokyo International Forum - 13 min walk
  • Tokyo Imperial Palace - 9 min drive
  • Nippon Budokan - 13 min drive
  • Tokyo Tower - 16 min drive
  • Tokyo Dome - 28 min drive

Getting around

  • Tokyo Station - 5 min walk
  • Otemachi Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 46 min drive

Restaurants

  • The Lobby Lounge — 1 min walk
  • Piacere — 1 min walk
  • Fujisoba - 1 min walk
  • 福龍 - 1 min walk
  • Gyokatsu Motomura - 1 min walk

About this property

Shangri-La Hotel, Tokyo

Luxury Tokyo hotel in Chiyoda, near Tokyo Imperial Palace
This hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 200 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as fridges and coffee makers. Other amenities available to guests include complimentary wireless Internet access, free wired Internet and 24-hour room service.
Shangri-La Hotel, Tokyo offers 200 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 42-inch Flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.
This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: JPY 3000 per day
Valet parking: JPY 4500 per day
Electric car charging station
Limited parking spaces
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times
Local area shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: JPY 3000-5000 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Free bike hire
Full-service spa
Indoor pool
Lifeguards on site
Sauna
Hot tub

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Fridge
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Arabic
Chinese
English
French
German
Italian
Japanese
Korean

Business services

24-hour business centre
Meeting rooms
Conference space

Outdoors

Lifeguards on site

Spa

Aromatherapy
Body scrubs
Body treatments
Massage - hot stone
Massage - swedish
Sauna
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Linens
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

42-inch flat-screen TV
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Desk
In-room massage
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Renovations and closures

The following facilities are closed until further notice:
  • Sauna
  • Spa tub

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: JPY 5000 per stay
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 3000 and JPY 5000 per person (approximately)
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self-parking fee: JPY 3000 per day
  • Valet parking fee: JPY 4500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Guest reviews

4.7
Exceptional
5 - Excellent
301
4 - Good
54
3 - Okay
13
2 - Mediocre
2
1 - Poor
3
4.8
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was a very nice stay in Shangri-La Tokyo especially our family enjoyed a lot the service in Horizon Floor as well as lobby floor restaurant Piacere.

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing as always. Even shipped some bracelets my family left in one of the robe pockets.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Horizon Club rooms worth a try - excellent breakfast at the Club Lounge and an impressive view from the room.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jan 2020