Title: Hotel Chichen Itza - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1509230&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chichen Itza Explore ancient ruins and enjoy modern comforts at this hotel. Sun loungers await, and delicious meals restore energy after a day of discovery. ## Photo gallery for Hotel Chichen Itza ![Outdoor pool, pool umbrellas, sun loungers - Hotel Chichen Itza (Tinum)](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/c4628571.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet - Hotel Chichen Itza (Tinum)](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/a0ccac8f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Hotel Chichen Itza (Tinum)](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/1ccaa263.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Chichen Itza (Tinum)](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/48adb1a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Hotel Chichen Itza (Tinum)](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/ed2ccf1b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Chichen Itza, surrounded by Mayan history, offers a warm full breakfast daily. Guests can enjoy drinks at the poolside bar, dine at the restaurant after visiting Grutas de Balankanché caves, and relax in the lush garden. Free WiFi keeps everyone connected. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Superior Room, Patio, Pool View ![Superior Room, Patio, Pool View](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/cbe59fd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Patio, Pool View ### Highlights Balcony or patio Individually furnished Air conditioning LED TV Private bathroom Shower/tub combination Minibar Coffee/tea maker - 344 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Double Room, Garden View, Poolside ![Individually furnished, desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/9b74d0c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Garden View, Poolside 9.2 Wonderful 15 reviews ### Highlights Balcony Individually furnished Air conditioning LED TV Private bathroom Coffee/tea maker Daily housekeeping Desk - 344 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTinum-Hotels-Hotel-Chichen-Itza.h1509230.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTinum-Hotels-Hotel-Chichen-Itza.h1509230.Hotel-Information) ## About the area Located in Tinum, Hotel Chichen Itza is in the city center and near a boardwalk/promenade. Pyramid of Kukulkan and Court of the Thousand Columns are notable landmarks, and the area's natural beauty can be seen at Cenote Ik kil and Cenote Yokdzonot. Gran Juego de Pelota is another place to visit that comes recommended. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ecotours nearby. [Visit our Pisté travel guide](https://www.expedia.ca/Piste.dx6049654) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69601%2C-88.58526&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rOVL_2-WMypx1oY3cSuE1weD_h0=) Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751 ### What's nearby - ![I was super excited to get to see this in person. The site is so much more than this singular temple. Behind where I was standing is a ball court, off to the life is the sacrificial cenote or sinkhole, and behind this temple there is another structure. ](https://images.trvl-media.com/place/6052401/a620c628-ef6b-4089-aed5-ec81875931bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pre-Hispanic City of Chichen-Itza 4 min drive \- 2.5 km - ![Cenote Ik kil featuring swimming and a lake or waterhole as well as a small group of people](https://images.trvl-media.com/place/6289163/150b6997-508a-4e08-8791-11a644f83b52.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Ik kil 7 min drive \- 7.5 km - ![Pyramid of Kukulkan showing heritage architecture as well as a small group of people](https://images.trvl-media.com/place/6289161/2afe04b1-84b0-4358-8a3a-5648505d18af.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pyramid of Kukulkan 8 min drive \- 2.9 km - ![Cathedral of San Gervasio featuring heritage architecture, a church or cathedral and a sunset](https://images.trvl-media.com/place/6289188/0371ce60-6d38-4235-b9af-87b40995776b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of San Gervasio 46 min drive \- 56.2 km - Ball Courts 5 min walk \- 0.4 km ### Getting around - Mérida International Airport (MID) 99 min drive ### Restaurants - Pueblo Maya 4 min walk - La Palapa 17 min walk - sac be h 15 min walk - Chilam Balam 14 min walk - Hacienda Xaybe'h D'Camara 2 min walk ## About this property ### Hotel Chichen Itza Family-friendly hotel near Pyramid of Kukulkan Located close to Court of the Thousand Columns, Hotel Chichen Itza provides free full breakfast, a poolside bar, and a terrace. The on-site restaurant, LOS ARCOS, offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with a garden and laundry facilities. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - A banquet hall, a front-desk safe, and tour/ticket assistance - Concierge services, smoke-free premises, and a porter/bellhop - Guest reviews give top marks for the helpful staff Room features All guestrooms are individually furnished, and offer comforts such as air conditioning. More conveniences in all rooms include: - Tubs or showers and free toiletries - 29-inch LED TVs with cable channels - Balconies, childcare services, and coffee/tea makers ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102747/7d833ae6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Arqueologicas Chichen Itza Chichen Itza - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 654 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2102747&PinnedHotelID=2102747&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, massages](https://images.trvl-media.com/lodging/84000000/83550000/83542200/83542198/b2e4d651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL PUERTA CHICHEN Tinum - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 73 reviews CA $97 CA $117 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=83542198&PinnedHotelID=83542198&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/f302ea1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Chichén Itzá Chichen Itza - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 72 reviews CA $219 CA $264 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/4000000/3750000/3749600/3749567/d005c71b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lodge at Chichen Itza Chichen Itza - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 216 reviews CA $310 CA $374 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=3749567&PinnedHotelID=3749567&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/abf29505.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayaland Hotel & Bungalows Chichen Itza - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 1,001 reviews CA $240 CA $289 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/570000/564500/564405/32d8f7aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Chichen Resort & Yaxkin Spa Chichen Itza - Pool - Spa - Pet friendly - Parking included 9.0 Wonderful 352 reviews CA $273 CA $329 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=564405&PinnedHotelID=564405&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3910000/3904900/3904828/28019e4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel DORALBA INN Chichén Chichen Itza - Pool - Breakfast included - Pet friendly - Parking included 7.8 Good 691 reviews CA $62 CA $75 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=3904828&PinnedHotelID=3904828&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/97000000/96490000/96487500/96487499/0b80e3fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Bungalow Near Chichén Itza Tinum - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.8 Exceptional 30 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=96487499&PinnedHotelID=96487499&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/9000000/8040000/8036700/8036611/095648f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda San Miguel Valladolid - Pool - Pet friendly - Parking included - Free WiFi 8.2 Very good 50 reviews CA $170 CA $222 total includes taxes & fees Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=8036611&PinnedHotelID=8036611&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/47000000/46260000/46252600/46252597/cc13311d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Frailes, Valladolid, Yucatán Valladolid - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 447 reviews CA $82 CA $99 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=46252597&PinnedHotelID=46252597&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - LOS ARCOS ### Things to do - Outdoor pool ### Family friendly - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 1 building - 2 floors - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Shampoo - Towels provided ### Entertainment - 29-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Individual furnishings - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 450 ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Late check-out fee: MXN 450 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Chichen Itza Hotel Hotel Chichen Itza Hotel Chichen Itza Tinum Chichen Itza Tinum Hotel Chichen Itza Hotel Hotel Chichen Itza Tinum Hotel Chichen Itza Hotel Tinum ## Frequently asked questions ### Does Hotel Chichen Itza have a pool? ### Is Hotel Chichen Itza pet-friendly? ### How much is parking? ### What time is check-in at Hotel Chichen Itza? ### What time is check-out at Hotel Chichen Itza? ### Where is Hotel Chichen Itza located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Chichen Itza Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 379 8 - Good 277 6 - Okay 94 4 - Poor 22 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Raul Nov 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Actually the property was in renovation and they took us to their parent company, hotel Mayaland; which was a huge upgrade as Mayaland is one of the oldest 1st class hotels on the area. It was great and the property and service was amazing. I would recommen Mayaland instead and we were lucky to be there paying a considerable lower rate 😁 ![](https://a.travel-assets.com/ugc/hotel-reviews/f8b36d88-e7c1-4076-88e8-8ad3ad738038-1762993740582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06148078-27b3-47a5-ae41-5c87e541c335-1762993743083.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raul Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Luis Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We booked this hotel, but due to electrical issues they moved us to their sister hotel that is located in the Chichen Itza property. The hotel was wonderful and the staff we fantastic. The restaurant was excellent, I highly recommend the Cochinita Pibil, it was excellent. ##### Luis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ben Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel with friendly staff. ##### Ben Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jason Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This hotel was great. Located in the heart of the town. Close to Chichen Itzá. Definitely recommend staying here. ##### Jason Stayed 1 night in Mar 2025 ### 10/10 Excellent #### William R Feb 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful property, Great Location Beautiful property, rooms were nice and clean. Excellent location for going to the Chichen Itza site when it first opens (which is an excellent idea!) ##### William R Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Scott Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love!! Gorgeous hotel with friendly employees, adorable stray dogs fed by guests, authentic and delicious food, and a fantastic courtyard and outside pool area (with swing!) ##### Scott Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mahealani Aug 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and convenient location for everything we needed to do in the area. ##### Mahealani Stayed 1 night in Jul 2023 ### 6/10 Okay #### Andrew Mar 14, 2025 Liked: Staff & service Disliked: Property conditions & facilities Walkable to Chichen Itza. Good breakfast served promptly by friendly staff. But overall property is tired and dated. ##### Andrew Stayed 1 night in Mar 2025 ### 8/10 Good #### Jonathan Mar 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy stay We were a little nervous about this hotel, but it was absolutely fine. Helpful reception, food tasty and a welcoming swimming pool if it was too hot. I suspect most people coming here will stay only a night or two, and it is absolutely fine. ##### Jonathan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Diane Dec 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can’t wait to come back again one day! The staff was amazing, Jose at the front desk was so helpful. The included breakfast was tasty. You could walk to Chichén Itzá pyramids from the hotel. ##### Diane Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Veronica R Sep 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean & great service ##### Veronica R Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Javier Jun 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Summer 2024 We only stayed one night but we really enjoyed the restaurant and the pool. Friendly staff and clean rooms. ##### Javier Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Juana Jul 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful and unique place to stay. Exotic and warming. We stayed here during the hurricane coming by the town. Staff kept us comfortable. Will be staying here in future to explore the town more. ##### Juana Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Peter Mar 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have been to Hotel Chitchen Itza before. It is a great hotel. All the amenities you need in the heart of the Yucatan. It has never disappointed our Yucatan experience. ##### Peter Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Rosa Jan 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This property was very well kept and had excellent friendly staff. The breakfast was awesome, freshly made watermelon juice,fresh sweet fruit, freshly baked sweet bread. No elevator but the staff took our luggage up. ##### Rosa Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Olivia Jul 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is close to chichen itza. We walked twice in one day in the morning and at night time to see the lights show. The breakfast was really good which was included. ##### Olivia Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Ernesto Jul 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful place. Love it! All of their staff is friendly and helpful. Their breakfast was great! Not to mention dinner, it was also great. Had a very relaxed evening in the pool after visiting Chichén Itzá ruins. ![](https://a.travel-assets.com/ugc/hotel-reviews/B9D1276EEEF1224AC50F84586BC6E6D34103C2541721755875894.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A30495DC191165A9B06757E51E5349009A230D981721755880383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ernesto Stayed 1 night in Jul 2024 ### 8/10 Good #### Hermilo Dec 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an excellent choice for our trip to the Yucatan peninsula. It’s conveniently located and easy to get to, staff was very good. Our booking included breakfast, which was very good. We stayed 3 nights and breakfast was one of my favorite things. It’s very close to chi Chen Itza. ##### Hermilo Stayed 3 nights in Dec 2023 ### 8/10 Good #### Mark Feb 3, 2025 Liked: Staff & service, property conditions & facilities This hotelgets a mixed review. The place has helpful friendly front desk staff, a great outdoor breakfast service, and a nice view of a central pool and garden (accompanied by chorus of forest birds each evening). We were able to get easy taxi transport to the ruins site. The rooms are generally nice but a bit dark and damp, so check options once your arrive. There is an onsite restaurant (apart from the breakfast service) that serves bland tasteless food, but you can explore other restaurants along the stretch of road that it is on. ##### Mark Stayed 1 night in Jan 2025 ### 8/10 Good #### Kendell Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was nice and close to chichen itza. Staff were very helpful with questions we had. Room was a good for the one night we needed. We stayed here for our stop to chichen itza and it was comfortable for that. Furniture is outdated and the chairs by the pool could use being changed. Beds a bit hard but not terrible. The rooms could use some maintence just from being old but nothing major. It worked for our one night. ##### Kendell Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ernesto Feb 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You can listen to the sound of the forest while seating in a rocking chair in a long and beautiful corridor facing a magnificent pool. You going to love the sound of many birds and admired the many green trees around the property. ##### Ernesto Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Charles Feb 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Best option in Pisté, despite its failings The location of the hotel is ideal to visit Chichen Itzá. However, no WiFi in the room, just in the lobby near the bar. The lighting in the room is poor. ##### Charles Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Divesh Dec 25, 2023 Disliked: Property conditions & facilities The property was not great. No value for money. A very small TV in room with very bad print. Pool was dirty. Breakfast was Ok. Location was a plus. ##### Divesh Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Joseph Sep 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a wonderful hotel with gorgeous grounds. The entrance is an enormous thatched open lobby with friendly staff that speak English. Our room was on the 2nd floor overlooking the pool. It was comfortable and the air conditioning was great. The shower had great water pressure and the restroom was spacious. We ate at the restaurant the first evening and loved the food. The included breakfast was delicious. It's served in the open air and there are lots of flying critters that want a taste. They had delicious Papaya jelly that really attracted flys, so we had to place a napkin over it. You can walk to the downtown square easily where you will find several little shops and food vendors. Parking at the hotel is great. It's a five minute drive to the Chichen Itza ruins, or you could walk there. The ruins are extensive, so you would get your steps in for sure. We look forward to returning here with our kids in the future. ##### Joseph Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Adriana Sep 5, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The beds are HARD and the sheets are dirty and hard. When showering you feel u are sinking because the tub is so old. Asked the guy in the front desk for a cup of ice and he told me to go buy it across the street. The wifi is not good, nor the tv did the worked. Asked again the front desk about not having wifi or cable in the room and rudly he said it was due to the rain and that there was no wifi access in the rooms only in the lobby area. The only good thing about this stay was their breakfast. Otherwise, do not stay at this hotel, stay in Vallalodid. It's about 40 min drive from Chinen-Itza however, they have better hotels and staff is friendlier. ##### Adriana Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Super 8 by Wyndham Timmins ON](https://www.expedia.ca/Timmins-Hotels-Super-8-By-Wyndham-Timmins-ON.h40628.Hotel-Information) > > [Hotels in Metrotown](https://www.expedia.ca/Metrotown-Vancouver-Hotels.0-n553248635976007475-0.Travel-Guide-Filter-Hotels) > > [Quality Inn](https://www.expedia.ca/Nanaimo-Hotels-Quality-Inn.h60598005.Hotel-Information) > > [Starhotels Terminus](https://www.expedia.ca/Naples-Hotels-Starhotels-Terminus.h527456.Hotel-Information) > > [Hotels in Laughlin](https://www.expedia.ca/Laughlin-Hotels.d10747.Travel-Guide-Hotels) > > [Hotels in Santa María Huatulco](https://www.expedia.ca/Santa-Maria-Huatulco-Hotels.d6051926.Travel-Guide-Hotels) > > [NH Collection München Bavaria](https://www.expedia.ca/Munich-Hotels-NH-Collection-Munchen-Bavaria.h24354.Hotel-Information) > > [Hotels in Madison](https://www.expedia.ca/Madison-Hotels.d602704.Travel-Guide-Hotels) > > [Sigma Inn & Suites Melville](https://www.expedia.ca/Melville-Hotels-Sigma-Inn-Suites-Melville.h11886839.Hotel-Information) > > [Hotels in Algonquin Park](https://www.expedia.ca/Algonquin-Park-Hotels.d6343000.Travel-Guide-Hotels) > > [Vinpearl Resort Nha Trang ](https://www.expedia.ca/Nha-Trang-Hotels-Vinpearl-Resort-Nha-Trang.h1077331.Hotel-Information) > > [Flamingo Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Flamingo-Cancun-Resort.h888269.Hotel-Information) > > [Hotels in Arbour Lake](https://www.expedia.ca/Arbour-Lake-Calgary-Hotels.0-n553248635976396652-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Suðurnesjabær (KEF) to Fiumicino (FCO)](https://www.expedia.ca/lp/flights/kef/fco/reykjavik-to-rome) > > [Flights from Narita (NRT) to Bang Phli (BKK)](https://www.expedia.ca/lp/flights/nrt/bkk/tokyo-to-bangkok) > > [Flights from Ottawa (YOW) to Sydney (SYD)](https://www.expedia.ca/lp/flights/yow/syd/ottawa-to-sydney) > > [Flights from London (YXU) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yxu/yyc/london-to-calgary) > > [Flights from Saint John (YSJ) to Portland (PWM)](https://www.expedia.ca/lp/flights/ysj/pwm/saint-john-to-portland) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Calgary (YYC) to Lagos (LOS)](https://www.expedia.ca/lp/flights/yyc/los/calgary-to-lagos) > > [Flights from Tunis (TUN) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/tun/yyz/tunis-to-toronto) > > [Flights from Goffs (YHZ) to Sofia (SOF)](https://www.expedia.ca/lp/flights/yhz/sof/halifax-to-sofia) ### Cars ### Activities ### Packages ### General > [Visit Aviemore](https://www.expedia.ca/Aviemore.dx4309)