Hotels in The Legends, Bullhead City

"The casino is old, but it was cleaned up quite a bit since the last time I have been there, but they have an issue with maintenance starting to come into rooms with signs out do not disturb and security then they wanna move you for our room cause they’ve gotta water problem. No communication on that issue."

"Room was ok, staff were not very friendly, bathroom was falling apart"

"It’s run down, furniture was very worn out, won’t recommend to stay for nights"

"Buffett breakfast was cold! No tidying up or fresh towels on a two night stay. Poorly managed pool area. Not close to enough chairs no staff around and they had a band playing. Room service was knocking on our door at 8:30 am. Room was near elevators. Sorry for complaining, but no sleep, no good food or service can make cranky. There are other choices to stay. "

"Carpet and bathroom floor was dirty. Shower door was hard to open."

"I had called multiple times to confirm my reservations with the hotel. I confirmed that the 2 rooms I booked would be next to each other. Because I did not want to be far away from my daughter's. I even called the night before to confirm that the mini suites I booked were right next to each other and was assured that they were. Upon checking, I was told that somebody that owns a restaurant was given one of my rooms and that my daughters would not be next to me. They said the hotel was booked due to the concert that everyone was there for this weekend and there was nothing they could do, but I could cancel my reservation if I wasnt happy. I drove 250 miles. I spoke to multiple employees to confirm my reservations. The manager Ashley "she would not provide her last name" was not available when I arrived, and I was told would be available at 8 am, so had my hands tied or I could cancel and return home. The next day I went down to speak to the manager, she was in a meeting. But I was informed, they would give me her email. I told them I have time to wait. She finally came out of her office with my room paperwork prepared fully perpared to be rude. She told me that reservations aren't guaranteed. I told her that is exactly what reservation means. She told me Reservations are just aguarantee for a room not that you get what you paid for. Even when a confirmed less that 12 hours before they were right next to each other. Not to get bumped because somebody more important wanted it. "

" The WIFI was spotty, the pool was empty, the room was dirty, there were no towels, there was no refrigerator that was paid extra for, then the one that was brought had no front feet so the door would hit the floor so you couldn't get in. The door would not lock and the extra chain lock had been torn out of the wall/door jamb. The lady at the check in counter was very nice and asked the owner to refund our money to no avail, we will see what hotels.com and pay-pal can do for us. Funny thing is when we went back into the office, we weren't the only couple in there wanting our money back. Apparently the pictures that are posted on the website were taken by the previous owner when the lodge was very well kept! We went to another hotel and when we were asked if we had reservations we said yes, but somewhere else and that the place was a pig pen and the check in person laughed and said the lodge on the river? YEP! they are well known in town for this. We normally don't write reviews but felt we needed to this time as this was such a catastrophy. The only stars in this were the young people who appeared to be trying their best to make this work for a owner that treats them like garbage. Our only wish for them is to move to another employer who will value their hard work."

"Ocurrieron muchos problemas en mi estadia no fue una buena experiencia empezando que mi cuarto olia a mariguana todo el tiempo que estube y el que fuimos a la disco si se le pudiera llamar asi hasta los de seguridad me llamaron por culpa de un empleado que no tiene modales para referirse a los clientes las 6 personas que ahi se encontraban en el momento del problema me preguntaron que si ahi se trataban a las personas asi era su primera vez en ese hotel y el encargado de ese lugar no se si estaba bajo algo o cansado que no pude ni hablar con el fue mejor ignorarlo para ver para mas un desamparado de la calle esa fue mi experiensa ese dia Gracias"

"Everything was fine with the air conditioning and cleanliness. I have no idea about the breakfast, and the pool was out of order—it will likely be available in August, as usual."