Tempate Vacation Packages

We did last minute booking as our flight was delayed. Appreciated the authentic local experience, very friendly people. Our only issue is we don't speak much Spanish, there were some confusion, but not too bad.

Food at restaurant was amazing and had a good selection. Ambiance of the place was great: peaceful and quiet. Gorgeous views and the suites themselves were beautiful.

The place was gorgeous, big and clean! Angel was really helpful and nice. The cats around the property were sweet and fun to chill with.

The staff were incredibly friendly and attentive with a few exceptions. The food was great with lots of options. The property is beautiful, however the rooms are in need of a reno which is apparently happening this year. The $600 credit for each room is misleading as it is in the form of coupons that can only be redeemed for certain things.The spa was a disappointment. The massage was good but overpriced. The steam room was not functioning, and there was no communication as such. The Jacuzzi was not functioning fully either. The men’s change room had no hot water in the shower and there was a painting crew in there during regular hours. The painters were also going in and out of the ladies change room at their leisure which was incredibly uncomfortable. We have not stayed at a Riu before and not sure we will again.

Everyone was very friendly. However, the pool was very dirty full of debris leaves trees. The one pool was shut down. The rooms were not overly clean showers were a bit grumpy I was a bit disappointing for the cost per night