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The Cloud Hotel

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Standard Twin Room, 2 Twin Beds | Premium bedding, down comforters, individually decorated, desk
View Double Room | Premium bedding, down comforters, individually decorated, desk
View Double Room | Premium bedding, down comforters, individually decorated, desk
Premier Quadruple Room | Premium bedding, down comforters, individually decorated, desk

Overview of The Cloud Hotel

The Cloud Hotel

3.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
No.36, Gongyuan Rd., Central District, Taichung, 400

Explore the area

  • Popular LocationTaichung Park6 min walk
  • Popular LocationChungyo Department Store13 min walk
  • Popular LocationChina Medical University16 min walk
  • AirportTaichung (RMQ)16 min drive

Room options

About this area

Taichung

The Cloud Hotel is located in Central District, a neighborhood in Taichung, and is near a train station and near theme parks. Zhonghua Night Market and Yizhong Street Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Taichung Park and Liuchuan Riverside Walk. Looking to enjoy an event or a game while in town? See what's happening at Taichung Stadium or Taichung Municipal Stadium.

What's nearby

  • Zhonghua Night Market - 3 min walk
  • Taichung Park - 6 min walk
  • Taichung Second Market - 7 min walk
  • Chungyo Department Store - 13 min walk
  • China Medical University - 16 min walk

Getting around

  • Taichung Station - 16 min walk
  • Taichung Taiwan High Speed Rail Station - 22 min drive
  • Taichung (RMQ) - 16 min drive

Restaurants

  • 明賢行 - 4 min walk
  • 翁記泡沫廣場 - 5 min walk
  • 饗厚牛排 - 5 min walk
  • 港町十三番地 - 5 min walk
  • 雄爺雞蛋糕 - 6 min walk

About this property

The Cloud Hotel

3.5-star hotel in the heart of Central District
You can look forward to a roundtrip airport shuttle, dry cleaning/laundry services, and a gym at The Cloud Hotel. In addition to a business center and a restaurant, guests can connect to free WiFi in public areas.
Other perks include:
  • Free self parking
  • Bike rentals, coffee/tea in the lobby, and a 24-hour front desk
  • Multilingual staff, free newspapers, and an elevator
  • Guest reviews say good things about the proximity to public transit and overall condition
Room features
All guestrooms at The Cloud Hotel boast thoughtful touches such as premium bedding and pillow menus, as well as amenities like free Internet and air conditioning. Guest reviews highly rate the comfortable, spacious rooms at the property.
More amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 50-inch LED TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center
  • Karaoke

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 50-inch LED TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • In-room massage
  • Individually decorated
  • Phone
  • Slippers
  • Soundproofing
  • Washer and dryer

Travellers also viewed these properties

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Policies

Check-in

92% of travellers were happy with check-in
Check-in from 5:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from June 2 2022 to December 31 2022 (dates subject to change).
The following facilities or services will be unavailable from September 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 800.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: TWD 800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cloud Hotel Taichung
Cloud Taichung
The Cloud Hotel Hotel
The Cloud Hotel Taichung
The Cloud Hotel Hotel Taichung

Frequently asked questions

Is The Cloud Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Cloud Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Cloud Hotel?

Check-in is from 5:00 PM - midnight.

What time is check-out at The Cloud Hotel?

Check-out is at noon.

Does The Cloud Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Cloud Hotel located?

Located in Central District, this hotel is within a 10-minute walk of Zhonghua Night Market, Yizhong Street Night Market, and Taichung Park. Liuchuan Riverside Walk and Taichung Second Market are also within 10 minutes. Taichung Station is 16 minutes by foot.

Can I cancel my reservation for free at The Cloud Hotel and receive a full refund?

Yes, The Cloud Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Cloud Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 391 out of 1000 reviews
5 - Excellent 39%
Rating 4 - Good. 481 out of 1000 reviews
4 - Good 48%
Rating 3 - Okay. 84 out of 1000 reviews
3 - Okay 8%
Rating 2 - Poor. 28 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 1000 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

3.0/5

Eco-friendliness

5/5 Excellent

Hung-Yu
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

3/5 Okay

Diane
Travelled with family
Disliked: Property conditions & facilities, room comfort
Cloud of cigarette smoke hotel
A cloud of smoke hotel. Smoking happening in every room every floor could not breathe
Stayed 1 night in Feb 2020

5/5 Excellent

Jon, Naarden
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept spacious rooms, good breakfast and excellent staff who happily found a parking space in the garage for our tandem bicycle.
Stayed 2 nights in Feb 2020

3/5 Okay

Diane
Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Cloud of cigarette smoke
They call it the cloud because there is a cloud of cigarette smoke affecting every room despite brining ionizer I could not sleep due to smoke smell I tried 4 rooms all bad no non smoking sing an ash tray was provided despite ash residue they said it’s a candy dish The buffet breakfast was amazing
Stayed 1 night in Feb 2020

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Not very convenient location but hotel is decent. Rooms are a bit small and TV malfunctions sometimes.
Stayed 2 nights in Dec 2019

4/5 Good

Steven
Travelled with family
Liked: Room comfort
Stayed 2 nights in Jan 2020

4/5 Good

Verified traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/5 Good

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

3/5 Okay

Cat
Travelled with group
Liked: Amenities, property conditions & facilities
city center location, walking distance to city center
Stayed 4 nights in Dec 2019

3/5 Okay

Verified traveller
Travelled with family
so so
I can hear the sound of water running at night, the sound blocking is not good. Also there is no cover for the window so I guess insects can fly in the rooms.
Stayed 1 night in Dec 2019