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InterContinental Suzhou, an IHG Hotel

Photo gallery for InterContinental Suzhou, an IHG Hotel

Featured Image
Indoor pool
Minibar, in-room safe, blackout drapes, soundproofing
Minibar, in-room safe, blackout drapes, soundproofing
Minibar, in-room safe, blackout drapes, soundproofing

Overview of InterContinental Suzhou, an IHG Hotel

InterContinental Suzhou, an IHG Hotel

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
288 Wang Dun Road, Suzhou, Jiangsu, 215000

Explore the area

  • Popular LocationFerris Wheel Paradise7 min walk
  • Popular LocationJinji Lake10 min walk
  • Popular LocationSuzhou Culture and Arts Center15 min walk
  • AirportWuxi (WUX-Shuofang)34 min drive

Choose dates to view prices

About this area

Suzhou

Located in Suzhou, InterContinental Suzhou, an IHG Hotel is in the business district and near a metro station. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Couple's Retreat Garden. Soody Candy Land and Baimajian Ecological Garden are also worth visiting.

What's nearby

  • Suzhou International Expo Center - 6 min walk
  • Yuanrong Times Square - 6 min walk
  • Ferris Wheel Paradise - 7 min walk
  • Jinji Lake - 10 min walk
  • Suzhou Culture and Arts Center - 15 min walk

Getting around

  • Suzhou Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 51 min drive

Restaurants

  • Jing — 1 min walk
  • Riva — 1 min walk
  • InterContinental Suzhou — 6 min walk
  • Meister Bräu Biergarten - brew house and restaurant — 18 min walk
  • 汉堡王 — 3 min drive

About this property

InterContinental Suzhou, an IHG Hotel

Luxury hotel with fitness center and sauna
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/café are onsite. All 427 soundproofed rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and LCD TVs.
InterContinental Suzhou, an IHG Hotel offers 427 air-conditioned accommodations with minibars and video-game consoles. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 196 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 9 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Intercontinental Hotel Suzhou
Intercontinental Suzhou
Suzhou Intercontinental
InterContinental Suzhou Hotel
Intercontinental Suzhou Hotel Suzhou
InterContinental Suzhou
InterContinental Suzhou, an IHG Hotel Hotel
InterContinental Suzhou, an IHG Hotel Suzhou
InterContinental Suzhou, an IHG Hotel Hotel Suzhou

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 93 out of 136 reviews
5 - Excellent 68%
Rating 4 - Good. 32 out of 136 reviews
4 - Good 24%
Rating 3 - Okay. 10 out of 136 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 136 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 136 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the lake view is amazing, breakfast is fabulous with lots of choice
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the new industry district with new streets and modern facilities. Closed to shopping area and the huge bookstore. Breath taking view from the room with automatic toilet. Highly recommended.
Stayed 4 nights in Nov 2019

3/5 Okay

Travelled with family
Liked: Staff & service
Getting older and not as good as before. Breakfast was great specially the noodle. Restaurant and public area staff are friendly and helpful.
Stayed 2 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay.
Great location. With impressive lake view, convenient location to convention center & easy access to tourist sights. Hotel is clean & well maintained. Service is excellent. Will recommend to friends.
Stayed 2 nights in Oct 2019

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The view from our room was very nice, and the room itself was clean and comfortable. However, the staff at check in wasn’t very friendly, nor was he very helpful. The staffs at the concierge were much more friendly and helpful!
Stayed 3 nights in Oct 2019