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Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
371 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Bar
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationStratford City Hall3 min walk
Popular LocationAvon Theatre4 min walk
Popular LocationCanadian Baseball Hall of Fame and Museum25 min drive
AirportLondon, ON (YXU-London Intl.)49 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)
  • Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (No Elevator Access)

    Room amenities

    • City view
    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Refrigerator & Microwave, City View (No Elevator Access)
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Elevator Access)

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Elevator Access)

About this area

Stratford

In the city centre and near a train station, Mercer Hotel Downtown, BW Premier Collection is in an area with good shopping. Avon Theatre and Studio Theatre are cultural highlights, and some of the area's activities can be experienced at Stratford Municipal Golf Course and Stratford Country Club. Our guests appreciate the hotel's central location.
Visit our Stratford travel guide
View in a map
Popular Location

What's nearby

  • Stratford City Hall - 3 min walk
  • Avon Theatre - 4 min walk
  • Riverdale Mennonite Church - 25 min drive
  • Canadian Baseball Hall of Fame and Museum - 25 min drive
  • Erbsville Kartway - 40 min drive

Getting around

  • Stratford Station - 14 min walk
  • AirportLondon, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • Mercer Hall — 1 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

3.5-star hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and tour/ticket assistance are on-site. All 14 individually decorated rooms feature free WiFi and iPod docks. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee/tea makers and phones.
Mercer Hotel Downtown, BW Premier Collection offers 14 forms of accommodation with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in between 3 PM and 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per day.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: CAD 25.00 (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector and window guards

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Stratford, Ontario
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

Is Mercer Hotel Downtown, BW Premier Collection pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercer Hotel Downtown, BW Premier Collection?
Self-parking is free at this property.
What time is check-in at Mercer Hotel Downtown, BW Premier Collection?
Check-in is from 3 PM to 9:00 PM. Early check-in is available for a fee of CAD 25.00 (subject to availability). After-hours check-in is not available.
What time is check-out at Mercer Hotel Downtown, BW Premier Collection?
Checkout is at 11 AM. Late check-out is available for a 50% fee (subject to availability).
Where is Mercer Hotel Downtown, BW Premier Collection located?
Located in the heart of Stratford, this hotel is within a 5-minute walk of Stratford City Hall, Avon Theatre and Studio Theatre. Tom Patterson Theatre and Queens Park are also within 1 mile (2 km). Stratford Station is 14 minutes by foot.
4.3
Excellent
371 reviews
5 - Excellent
161
4 - Good
168
3 - Okay
32
2 - Poor
7
1 - Terrible
3

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, pleasantly surprised. Loved the updated décor. felt very trending. Staff was very pleasant and accommodating. great location. we will be going back.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and nicely decorated. Beds were soft and comfy. Very convenient to stay over the Mercer, great food and drinks and it wasn't noisy at all - and we were on the second floor right above the patio on a Saturday. Only complaint would be the towels - they were thin and practically disintegrated on you while drying. We wore masks in the hall and stairs, most others seemed to be doing the same.
Stayed 1 night in Aug 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Sad face IconDisliked: Cleanliness
When I checked into my room it hadn’t been cleaned (towel on the floor, bed was a mess, toilet wasn’t clean). I got moved to a jacuzzi room for either $20 less or a beer on the house which was a big disappointment especially during Covid. Staff seemed nice and felt bad.
Stayed 1 night in Aug 2020

5/5 Excellent

Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Lovely large room, clean, comfortable and quiet, with attention to nice touch details like the uniqueness of the throw pillows, the empty bar fridge to keep my own items in, the lovely jacuzzi tub to relax in, the view of the river, parking out the back door and close proximity to shopping on Ontario St.
Stayed 1 night in Jul 2020