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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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Grand Jersey Hotel & Spa

5 out of 5

Photo gallery

Featured image
On the beach
Indoor pool
Indoor pool
Indoor pool

Guest reviews

4.5 out of 5 Wonderful
980 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Esplanade, St. Helier, Jersey

Explore the area

Popular LocationJersey Opera House5 min walk
Popular LocationSt. Helier Town Hall7 min walk
Popular LocationPort of Jersey9 min walk
AirportJersey (JER)17 min drive

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  • Classic Double Room, Park View

    Photos of Classic Double Room, Park View

    4.2/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsClassic Double Room, Park View

  • Deluxe Double or Twin Room, Ocean View

    Photos of Deluxe Double or Twin Room, Ocean View

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Ocean view
    • Sleeps 2
    More detailsDeluxe Double or Twin Room, Ocean View

  • Classic Double Room, Sea View

    Photos of Classic Double Room, Sea View

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sea view
    • Sleeps 2
    More detailsClassic Double Room, Sea View

  • Small Classic Double

    Photos of Small Classic Double

    3.9/5 guest room rating

    Room amenities

    • 108 sq ft
    • Sleeps 2
    More detailsSmall Classic Double

  • Classic Single Room, Park View

    Photos of Classic Single Room, Park View

    Room amenities

    • 107 sq ft
    • Sleeps 1
    More detailsClassic Single Room, Park View

  • Superior Double Room, Ocean View

    Photos of Superior Double Room, Ocean View

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Ocean view
    • Sleeps 4
    More detailsSuperior Double Room, Ocean View

  • Classic Double Room (may have frosted Windows)

    Photos of Classic Double Room (may have frosted Windows)

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsClassic Double Room (may have frosted Windows)

  • Classic Single Room

    Photos of Classic Single Room

    4.3/5 guest room rating

    Room amenities

    • 108 sq ft
    • Sleeps 1
    More detailsClassic Single Room

  • Deluxe Double or Twin Room, Park View

    Photos of Deluxe Double or Twin Room, Park View

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    More detailsDeluxe Double or Twin Room, Park View

  • Classic Twin Room (may have frosted window)

    Photos of Classic Twin Room (may have frosted window)

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsClassic Twin Room (may have frosted window)

About this area

St. Helier

Located in St. Helier, Grand Jersey Hotel & Spa is in the city centre and on the beach. While the natural beauty of St. Helier Beach and St Brelade's Bay Beach can be enjoyed by anyone, those looking for an activity can explore Port of Jersey. Fort Regent Leisure and Entertainment Centre and Living Legend Village are also worth visiting.
Visit our St. Helier travel guide
Map
View in a map
Popular Location

What's nearby

  • Jersey Opera House - 5 min walk
  • St. Helier Town Hall - 7 min walk
  • King Street - 8 min walk
  • Port of Jersey - 9 min walk
  • Elizabeth Castle - 11 min walk

Getting around

  • AirportJersey (JER) - 17 min drive

Restaurants

  • Tassili — 1 min walk
  • Victoria's — 1 min walk
  • La Cantina - 3 min walk
  • So Bar - 5 min walk
  • The Green Olive - 5 min walk

About this property

Grand Jersey Hotel & Spa

5-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at Grand Jersey Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 123 individually decorated rooms feature free WiFi and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Grand Jersey Hotel & Spa offers 123 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
ELEMIS has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 19.50 for adults and GBP 9.75 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Hungarian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 19.50 for adults and GBP 9.75 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Grand Jersey Hotel St. Helier
Grand Jersey Hotel
Grand Jersey St. Helier
Grand Jersey
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Can I cancel my reservation for free at Grand Jersey Hotel & Spa and receive a full refund?
Yes, Grand Jersey Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Jersey Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Jersey Hotel & Spa?
As of Oct 21, 2020, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on Nov 18, 2020 start from CA $199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Jersey Hotel & Spa have a pool?
Yes, this property has an indoor pool.
Is Grand Jersey Hotel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grand Jersey Hotel & Spa?
Self-parking and valet parking are free at this property.
What time is check-in at Grand Jersey Hotel & Spa?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Grand Jersey Hotel & Spa?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary).
Where is Grand Jersey Hotel & Spa located?
Located in St. Helier, this beachfront hotel is in the city centre and within a 10-minute walk of St Aubin's Bay and Port of Jersey. St. Helier Beach is 0.7 mi (1.1 km) away.
4.5
Wonderful
5 - Excellent
632
4 - Good
270
3 - Okay
60
2 - Poor
15
1 - Terrible
3

4.6/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous - great staff, views from room, comfy bed and very clean
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable as always. Very attentive staff, great surroundings and facilities
Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel, friendly and helpful staff. Excellent location and very comfortable and spacious rooms. If you plan on going to jersey you can’t go wrong with the grand St Helier.
Stayed 7 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding. A great hotel with excellent facilities, would definitely stay again.
Stayed 3 nights in May 2019

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice size bed very comfy disapointed with breakfast wernt told that that we couldnt help our selfs to buffet breakfast, understanable in light of the corona virus but staff plated up very small breakasts £19 is what the cost of a buffet breskfast is but luckly ours was included in the room rate but very disspointed at the amount given , ive been many time before and ghis is the first time i felt let down ,
Stayed 1 night in Mar 2020

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