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"I was not originally planning to leave a review, but after being prompted twice by Hotels.com, I feel it is worth sharing my experience. This property enforces a very strict cancellation policy. I had to cancel last minute and tried to reach out two days before check-in, but was still charged for the full four-night stay even though I had a flexible rate. The most disappointing part was the lack of responsiveness. Messages sent via Hotels.com were ignored, and it took three days to receive a reply by email from the hotel manager. Other hotels in St Andrews normally charge the first night in similar situations. Charging the full stay feels unusually rigid. You are clearly paying a significant premium for the location near the Old Course, but the level of service does not match that price point. I would recommend travellers visiting St Andrews to consider other options—either better premium hotels or more affordable B&Bs that offer better overall value."

"Lovely short stay, modern clean rooms, great breakfast and friendly staff. "

"Friendly helpful staff who makes you feel welcome and relaxed Great bar Fabulous views of the old course They thought of everything"

"Very clean and comfortable "

"We have never been treated so well at a hotel. The staff could not have been more accommodating. Everyone we spoke with went out of their way to ensure our stay was incredible. We especially enjoyed chatting with Emma at breakfast and Crystal and Ruby in the evenings. Thank you, Seaton House for making our first trip to Scotland memorable. If you are considering a trip to St. Andrew’s, Seaton House should be your first hotel choice."

"Had a lot more hope for this property. First they were not happy we booked though Expedia and not through them. Second the first room was damaged with a broken bed frame. Went directly to front desk to fix as soon as got to the room. Took a while to fix that with no apology. Got a new room. Some staff friendly and some not. First thing that strikes you is the stains on the carpet and dirty hallways that need cleaning. Room didn't have enough towels for 2 people. They did give us one extra shower towel. Walls had stains on them. Generally not great. Location was OK. About a 20 minute walk to town centre which was not bad and there are two grocery stores outside the hotel."

"We were actually relocated to The Dunvegan, which was amazing. No greater place for golfers."

"Lovely stay"

"Breakfast was disappointing - hoped for a cooked Scottish breakfast - got cereal and toast "