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Reviews of Maxim Boutique Hotel

3 out of 5
Maxim Boutique Hotel
Maria Louisa Blvd. 62, Sofia

Reviews

6.2
Rating 10 - Excellent. 3 out of 46 reviews" "
Rating 8 - Good. 15 out of 46 reviews" "
Rating 6 - Okay. 14 out of 46 reviews" "
Rating 4 - Poor. 9 out of 46 reviews" "
Rating 2 - Terrible. 5 out of 46 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kostadin

Stayed 3 nights in Aug 2021

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A Mess
Not clean. Couldn't open the bed room window, very hot because there were no way to turn the radiators off. Dry blood in the sauna. Bathroom floor very unclean!!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, rooms a good size, nice bar and restaurant area with a good selection of drinks
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

itshak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Milena on Mar 19, 2019
Thank you!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location
Location was great, a short walk into the centre of the city, but there wasn’t a lift (although we did get help on the way up to the top floor), the bathroom smelt very strongly of standing water and the wall paper was peeling off the walls. There was also a wooden sauna room, but no heat. However it was a comfortable bed for the short time we were there.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Street noise a problem.
Stayed 7 nights in Oct 2018
Response from Milena on Oct 26, 2018
The hotel position is the top center of city. Next time we will be give quite room opposite the street.

8/10 Good

Todd-Michael

Liked: Cleanliness, staff & service, room comfort
Decent hotel in perfect location.
A decent hotel in the perfect location. The staff was very nice and the room was adequate. The room was large and clean with great views and comfortable enough for a short stay. No elevator, so be prepared for stairs. It's a beautiful old building. If the rooms were refurbished it would be perfect. The breakfast buffet was good. Very typical, basic European-style (eggs, bread, meats/cheeses, fruit, cereal, coffee and juices). Walking distance to the major attractions in the city center.
Stayed 1 night in Sep 2018
Response from Milena Jgerenaia on Oct 11, 2018
Thank you

4/10 Poor

Jannine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
hotel is in a fantastic position for visiting the city. there is no lift and the hotel is over 4 floors, the steps to the first floor are steep long but just about ok, but the steps to 2nd and 3rd floor are spirial and hard to get up with a suitcase. Bathroom was in need of a good clean, excessive mold around shower tray and broken shower head. Bed was comfortable and clean, but the whole building was in need of repair and updating. would not stay there again with it in its current state.
Stayed 1 night in Jun 2018

4/10 Poor

ilan, sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was really old the bed was old.
Really out of date room old Tv old bed out of date bathroom
Stayed 1 night in Apr 2018

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Sofia has some charm
My adult Son and I walked 12 miles all over Sofia, took Trams, coffee shops and local sights.
Stayed 1 night in Oct 2017

4/10 Poor

Alex, Tel aviv

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible smell!
We ordered this hotel because it looked great and location is in center. In the first room that we got was very heavy smell of cigarettes, and my wife directly got her forgotten asthma, so, we asked the owner to change this room, he was very kind, and gave us another room, that looked better. We went for a walk and returned in evening. When we came back , we started to smell cigarettes smell coming from the bed, I found holes from cigarette in bed sheets. My wife got another attack of asthma. I was not ready to wait for escalation of her asthma. Other rooms were even worse, so I've ordered another hotel trough Expedia, using my smartphone, god thanks for this gadget! Now I try for 2 weeks to get refund on money back from Expedia , after promised call, they did not return to me, and the emails that stay without answer, I begin to think that this corporation not so good like I use to think, and I'm afraid I've finished our relationship.
Stayed 4 nights in Dec 2017

4/10 Poor

jkb , UNITED kingdom

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not great
False advertisement, no swimming pool af hotel? Smelt heavily of cigerattees (which I think was coming from the next room next to mine) uncomfortable bed, so didn't really get have any decent sleep for the 4 nights I was there. The owner was friendly, otherwise I found staff and people there in general very rude. Great location otherwise.
Stayed 4 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting property
Filthy, run down, decrepid hotel with ignorant, unpleasant staff. No towels on check in. Wall paper hanging off the wall. Filthy curtains/drapes. Worn, over used bedding. Ancient, damaged desk & chair with no other furniture. Room stank of sewage. Shower leaked and flooded entire bathroom & bedroom. Bedroom floor was warped and stained from previous shower flooding. No elevators. No hairdryers. No kettle. No water in room. Room was not cleaned. Towels were not changed. Wifi is free and DOES work, which is astonishing. Staff did not care about any of the problems. "No towels, sorry" was all they could say. This is not a three star hotel. This is a flop house. A homeless person would be reluctant to stay here.
The bath on check in. Hadn't been cleaned in months

4/10 Poor

Ehcop, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No Elevator or AC
Right after making the reservation for my stay, during which time I made it known I'm disabled on a walker and needed a first-floor room near the elevator, I emailed the hotel to reiterate I'm disabled and would like their advice on the best way to travel there from the SOF airport. My heart dropped when I arrived at the hotel to discover there is no elevator and my "first floor room" was THREE flights of stairs up with no hotel staff to assist with my walker and two pieces of luggage. I was literally about to pass-out after the three trips back and forth. The included breakfast is satisfactory. The hotel is a no-AC facility and my room was uncomfortably warm, requiring me to open the solitary window to get cooler air. Doing so made for a very noisy sleep as my room faced the busy tramway intersection. The room was in need of a major facelift as the carpet was excessively soiled and warn. The micro-sized bathroom included a sink that drained onto the floor because the vacuum hose used instead of PVC piping dislodged itself from the wall drain. The plus-side was the efficient, friendly staff, all of whom, save for one, spoke some level of English. I stayed for six nights and found myself getting used to being there as it's conveniently located to the metro station, eateries, shopping and the post office where you'll find phones to call internationally as the hotel room phones are not set up for any calls other than room-to-room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and conveniently located hotel
I had a very comfortable one night stay at this hotel. The staff were very friendly and welcoming, the room was comfortable and a reasonable size. The location is also convenient for either the sights in the city centre or the railway station/bus station, which are a 10-15 minute walk away - a little quicker in the case of the station. If I had been staying longer, I might have felt the need for more hanging space for clothes; however, this was the only real minus to what was otherwise a good value stay in a well situated location.

2/10 Terrible

Andrea

Stayed 1 night in Sep 2022

2/10 Terrible

jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucio y falso
Hotel sucio, falso aire acondicionado, wifi horrible o nulo. Nos negaron el desayuno pese a llevarlo contratado. La nevera con moho......un asco. Y hoteles.com se le llama durante la estancia dos veces y pasa de todo. Hoteles.com peor por falta de compromiso. Solución de problemas y mentir. Adiós para siempre. Lo comentaremos a todos nuestros amigos que viajan.
Stayed 2 nights in Aug 2022

2/10 Terrible

Desislava

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Erste es ist gar nicht gleich wie auf der Webseite.Das Zimmer richtig total nach Zigaretten.Kleiderschrank kaputt es geht nicht auf.Badezimmer sehr schmutzig und Duschkabine auch kaputt, und das für 65€ zu teuer. Nie wieder:(
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good for some nights,
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Prima ligging. Naast metrostation. Mooi uitzicht op de Leeuwenburg. Ideaal.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff, 24/7 available. It was located in the centre of Sofia, metro and tram station in front. Breakfast was varied. The hotel room didn't look that well maintained, but was fine. No elevator (for me it wasn't a problem). I would go back to that hotel (if I'm ever going to Sofia again) because of it's in the centre of Sofia and staff was very friendly and helpful.
Stayed 3 nights in Mar 2019
Response from Milena on Mar 18, 2019
Thank you! We will be waiting you again

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2018

8/10 Good

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Milena on Mar 19, 2019
Thank you!

8/10 Good

Valida

Liked: Staff & service
Disliked: Cleanliness, room comfort
Отель Максим
Обещанный номер не дали. Заселили в другую комнату без холодильника и кондиционера. Через 2 дня предложили другой номер, но мы уже сами не пошли, так как муж курящий и была дверь выходившая во двор отеля. Место расположения отеля было хорошее. Персонал нормальный. Завтраком мы довольны. В целом все нас удовлетворило.
Stayed 7 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
centrale locatie (bij leeuwenbrug), wel gedateerd en mn in badkamer(s) was dat goed merkbaar. ontbijt eenvoudig en staat er al even. Maar kwaliteit en locatie versus prijs passend.
Stayed 2 nights in Oct 2017

6/10 Okay

Andy, Schweiz

Hotel in der Nähe zum Zentrum.
Zu Fuss knapp 10 Minuten ins Zentrum. Hotel ok, Preis mehr als gut. Sauberkeit ist ok. Betreuung durch reception war gut. Gratis Parkplatz direkt vor Hotel.
Stayed 2 nights in Oct 2017

8/10 Good

Geneviève

Liked: Cleanliness, staff & service
Nuitée en transit à Sofia
Nuitée Sofia avant notre retour en France. Dommage pas de climatisation alors qu'il faisait très très chaud. Bel espace mais un peu vieillot avec toutes ces moquettes au sol. Besoin d'un coup de jeune.
Stayed 1 night in Aug 2017

6/10 Okay

Lars

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Kummallista yötoimintaa
Respa herätti 3.30 maksamaan hotellilaskua, vaikka jatkoin oleskelua hotellissa. Huoneissa piti olla ilmastointi, oli tuuletin. Ei auttanut kun ulkolämpötila oli +40 Metroasema ihan vieressä oli hyvä juttu.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2017

6/10 Okay

Per

Liked: Staff & service
Disliked: Room comfort
Greit hotell med sentral beliggenhet
OK hotell. Bra seng. Frokost enkel med basis mat, helt greit. Badet litt dårlig med vannlekkasje fra vasken.

4/10 Poor

Maurilio, italia

Disliked: Cleanliness, property conditions & facilities, room comfort
Scarso
Non conforme alle foto pubblicate. Cattivo odore nel bagno. Tutta la struttura sembra in stato di abbandono ... fatiscente. Le poche persone che ho visto cercano di fare al meglio il loro lavoro sempre educate. La struttura ha bisogno di una buona ripulita e gli arredi devono essere cambiati come la carta da parati nella stanza... insomma a pari prezzo e categoria si trova molto di meglio.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel vicino centro
Ottimo hotel vicino al centro con Wi-Fi perfettamente funzionante, dimensione camera molto grande con pure una sauna al suo interno

8/10 Good

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel vicino al centro
Ottimo hotel vicino al centro, Wi-Fi perfettamente funzionante e nella camera c'era pure la sauna

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel non confortevole in una zona poco sicura
Giunti nell'Hotel non erano disponibili le camere prenotate. Siamo stati allocati in un appartamento sostitutivo (due coppie con un solo bagno con scarico non funzionante e da noi sistemato) a dir poco fatiscente con una camera senza finestre nè luce elettrica mancante di comodini e minibar. Il giorno successivo siamo stati alloggiati nelle camere prenotate.Evidenziamo: che i letti sono stati rifatti al 4° giorno dopo nostra pressante richiesta così come il cambio della biancheria, la pulizia della camera e la carta igienica. Manca il minibar, non funzionano Wireless, fon; in una camera c'era la vasca con conseguenti problemi di igienicità. Colazioni con poca scelta e di qualità scadente (senza tovaglioli e con tovaglie macchiate dai giorni precedenti. Mancano, contrariamente a quanto offerto, il ristorante per pranzo e cena, l'ascensore, il servizio da e per l'aeroporto. Alla reception c'è un solo addetto che nella maggior parte dei casi parla solo bulgaro. Non c'è bar. Manca un addetto ai bagagli per cui lo spostamento dei bagagli nei piani è avvenuto a carico nostro ed a nostro rischio causa scale ripide.

6/10 Okay

Juan Ignacio, Madrid

Disliked: Cleanliness, staff & service, room comfort
Not that good impressions
No towels change. The douche attacher To the wall was broken. Very thin mattress that causes back bone ache.. Very good And very cheap food at the restaurant.

8/10 Good

JS, Espoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti hotelli
Siisti. Metro (työmaa) vieressä. Kauppa lähellä. Perusnähtävyydet reilun kilometrin sisällä.

6/10 Okay

Buchhave, Danmark

Liked: Cleanliness, staff & service
Disliked: Room comfort
Personalet var fantastisk
Der lugtede helt vild af røg i værelset, personalet gjorde hvad de kunne for at få lugten ud, men det lykkedes ikke særligt godt. Morgenmaden var typisk østeuropæisk, (ikke noget at prale af)

10/10 Excellent

Ольга, Иркутск

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Замечательный отель
Замечательный отель в самом центре Софии, останавливались с семьей на 4 дня с 8.08.2013г. по 12.08.2013. все очень понравилось: очень доброжелательный и приветливый персонал, удобное месторасположение по отношению ко многим достопримечательностям и транспорту, красивые и ухоженные номера с сауной, хороший выбор блюд шведского стола на завтрак. А если Вы захотите посетить экскурсии, которые удалены от Софии, то на ресепшене Вам обязательно помогут и закажут экскурсии и такси.

4/10 Poor

Kristina, København

Disliked: Room comfort
Dårlig morgenmad buffet
Vores soveværelse køleskab virket ikke, også AC. Morgenmad buffet er så kedeligt hverdag.

6/10 Okay

charele, paris

Disliked: Room comfort
위치는 괜찮은 호텔
위치가 괜찮고 도심접근성이 나쁘지 않습니다. 다만 아침메뉴가 너무 단조롭고 스탭들도 그저그런 호텔.

6/10 Okay

Silex, Paris

Disliked: Cleanliness, property conditions & facilities
Le petit déjeuner n est vraiment pas extra peu de choix.pas de climatisation

6/10 Okay

Verified traveller

Det kosta dubbelt om man vill förlänga vistelse. Rekommenderar att boka rum på nätet!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
kötü...
otogara yakın ama gerisi kötü resimlerdekine aldanıp gitmemek lazım.

6/10 Okay

mimi, 日本, 京都府京都市

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
独立心の強い人にピッタリ
フロントスタッフが勤務2日目。 フロントの電話番号間違える、Wi-Hiのパスワード間違える、駅のチケット購入時間誤情報。 エレベータが無く、正確な情報を売るまでの時間的ロス甚大。