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Reviews of Jin Jiang Tian Cheng Hotel

3.5 out of 5
Jin Jiang Tian Cheng Hotel
585 Xu Jia Hui Road, East Building Jin Yu Lan Square, Shanghai

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 67 reviews" "
Rating 8 - Good. 25 out of 67 reviews" "
Rating 6 - Okay. 24 out of 67 reviews" "
Rating 4 - Poor. 5 out of 67 reviews" "
Rating 2 - Terrible. 3 out of 67 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Yi Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast good is not the best
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I was not there long enough to comment about the property we arrived at night and left early in the morning the next day We got an upgrade to a suite which was beautiful
Stayed 4 nights in Oct 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money and convenient location
The hotel is at a convenient location. The room is spacious. Good value for money.
Stayed 1 night in Jul 2019

6/10 Okay

ck, hk

Travelled with family
Disliked: Property conditions & facilities
The photo of the Room , two beds, for 3 guests, as published in Expedia website is outdated. Presently, the Room has only two single beds (and cannot accommodate 3 persons ).
Stayed 3 nights in Apr 2019

6/10 Okay

M.

Disliked: Cleanliness
I really liked the central location, easy access to metro and shops. Unfortunately, while the hotel gives off the vibe of having modern faciilties, upon closer inspection it is very outdated, and perhaps not the cleanliest. Also, impossible to get on WIFI if you do not have a local sim card!
Stayed 4 nights in Mar 2019

6/10 Okay

Lian

The property is very old, room is spacious but room conditions are below average: we get a room on 25F, dirty carpet, stains on ceiling, dark lights, power points are not working properly, towels are very old.....at least bedding is clean. Booked here only because we are on a budget trip for a 2 weeks stay in Shanghai at a convenient location.
Stayed 4 nights in Oct 2018

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near shopping malls with lots of eateries
good
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

Hanning, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Checked into the hotel around 6pm, the hotel reception was very professional, and presented me with my room key. The room is very spacious with a nice view from the 21st floor. Has bathtub and mini fridge. King size bed was very clean. The Samsung flatscreen TV was located relatively close to the desk, so I was able to hook my laptop up to the TV to use as a 2nd display. The AC thermostat was a bit strange to operate. It seems to be on if set to 25C or below, and off if set any higher. The bathroom had one of those non-slip rubber mats to use inside the bathtub, and had a proper western sized toilet. One thing that the room could really use is more outlets.
Stayed 2 nights in Jul 2018

6/10 Okay

Sabrina, M

Disliked: Property conditions & facilities
Misleading Website, Average Hotel
This hotel was okay, but not the four-star hotel that it claims to be on its website at all. There was no pool as advertised, as it is under construction indefinitely. There were also six elevators in the building, but only two of them worked. This meant that every morning during the rush it took about 10 minutes to get an elevator. After a certain point, the cleaning woman stopped changing the sheets of my bed and I had to go to the front desk to ask for them changed. The people at the front counter also do not speak English, so you better know some Mandarin. I never saw another foreigner there, so maybe they specifically cater to Chinese business people. The room itself was large with a good view but a bit dirty; everything worked inside the room. If you're looking for a less expensive place with a great location and don't need glamour, this could be for you. If you want a four star hotel though, look elsewhere.
Stayed 5 nights in Jun 2017

8/10 Good

Rahul

Liked: Staff & service
Good Hotel to stay for short visits.
It is a good hotel and stay was reletavily short so whatever I think I wanted, was around. YOu can try this Hotel in future as distance to most important business centers is convenient. Thanks`
Stayed 11 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel
I booked 5 nights but stayed only 1. Found other hotel. Nothing works in room. Cleaness is bad, staff is caring not much about their job and doing it relentlessly. Breakfast is only Chinese food, and not understood what made from. Lobby on the 15 the floor and the hotel is hardly found by taxi driver. No signs from outside if this is hotel. They need to completely renovate it and change the way they do their business.
Stayed 5 nights in Jun 2017

4/10 Poor

Andy, Shanghai

Disliked: Property conditions & facilities, room comfort
Hotel doorman was cold and not providing much help
Facilities: 1). Terrible WiFi: Their WiFi signals are very unstable, we were not able to access WIFI after we requested for a room switch after midnight of May 16, 2016, we tried to borrow a router, but they ran out of routers 2). Noise: construction noise was on-going from May 12 to May 18, 2017 from 7:30 am to 5 pm and on May 16, 17, there was construction noise from 10 pm to 12:30 pm and on-going, so we had to request for a room switch. When we suggested them to talk to the construction workers to stop their construction after midnight, the front desk staff told me that there was nothing they can do about it as they are owned and managed by the company that was running construction after midnight 3). Smoking smell: the first room that we stayed in had cigarette smell minute in and minute out, people smoke in the air-intake area, and in the stairwells 4). Loud shaking/vibration noise every time their faucets were turned on in the shower and sink 5). Room phone jackets were tilted not attached to the wall properly, the room feels cold due to the plain color on the wall

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sam, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel for its price
great hotel for its price and location. 5-10 minutes walk from lots of restaurants. real non-smoking rooms (not so easy to find in China). clean, good pool and gym. only problem i had was the bed was too hard (common in china...) ask for a second blanket and use that to cushion

10/10 Excellent

Adolfo, mexicali

Liked: Cleanliness, staff & service, property conditions & facilities
I like the order, a clean building, room, saloons, front desk Also the location was good, I enjoyed my visit to this hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Haiming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice hotel based on the price
Stayed 12 nights in Mar 2024

8/10 Good

Habib

Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Good location, hotel near shopping center and underground train station but no air conditioning.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
近くにマート、食事する所も有り田子坊も歩いて行ける
Stayed 2 nights in Nov 2019

8/10 Good

YU YEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
距離地鐵站近，交通方便。
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
接待大廳設備較不完善,簡易的咖啡機台無運作提供
Stayed 2 nights in Sep 2019

8/10 Good

Chialien

Liked: Cleanliness, staff & service, room comfort
飯店房間每天都整理得很乾淨，不過毛巾有的沒那麼潔白，第一天入住沒提供礦泉水，第二天開始才有，茶包也只有第一天有提供
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

n, Fukuoka

Business traveller
Disliked: Amenities, property conditions & facilities
お湯が出ない日があり。コンセントが電気がきていない口がなんこも。
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
風呂が汚い、電源タップが使いにくい
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
良かったよ　水がボトル2本ついてるし、最高
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
値段相応と思いますが、カーテンの幅が足りないのが残念でした。せっかくの暗幕カーテンなのに隙間が出来てしまいました。他の点は特に気になったことはなく、良かったです。
Stayed 5 nights in Apr 2019

4/10 Poor

NAO

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
電気が一部つかないとフロントに話をしてみたが、メインの電源を扱ってくれと言われただけだった。 日本語が話せるスタッフがいるとの事でしたが、対応は全て話せないスタッフだった。
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
駅からのアクセスが良い
Stayed 3 nights in Apr 2019

8/10 Good

SK, Japan

Liked: Cleanliness, staff & service
冷蔵庫の冷えが悪かった。
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も綺麗で大変良かった
Stayed 2 nights in Apr 2019

8/10 Good

游子

Liked: Staff & service
Wi-Fi使用不方便 如果是直接输入房号就可以使用Wi-Fi的话 就太好了。 房间清扫人员 桌子和柜子书架上面的积灰没有做到位 几乎看不到擦过的迹象 可惜了。 每天的水果 非常好 很温馨的感觉。
Stayed 5 nights in Mar 2019

4/10 Poor

Ka po

Disliked: Cleanliness, staff & service, property conditions & facilities
Air con cannot adjust too hot
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom is bad.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バナナが置いてあったのは何故なのでしょうか
Stayed 1 night in Nov 2018

4/10 Poor

緑の魔術師, Tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
客が順番待ちしているのに、従業員は接客せずに私語ばかりで最悪。 部屋は隅にホコリが溜まっている状態で、黴臭かった。
Stayed 1 night in Oct 2018

8/10 Good

YANXIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良い泊まる所です
ホテル近くに地下鉄があり，出かけるの便利です。また周りにいろいろレストランも美味しいで、スーパーマケートもありますし、場所はとてもいいところです。ホテル少し古いけど、清潔です
Stayed 10 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
立地と価格は◎
とにかく立地が良いです。田子坊へ徒歩で行けるので、食事やショッピングに困りません。価格もとても安いです。 英語が通じない方が多いので、Google翻訳などを活用するのが良いかと思います。
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Room comfort
좋아요
괜찮았습니다. 다음에 근처 숙박할 일이 있으면 다시 방문 의사가 있습니다.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
遅い到着夜11時に丁寧に対応頂きました。 地下鉄の駅にも近く 2回目ですが利用しやすいホテルです。
Stayed 1 night in Jul 2018

6/10 Okay

HUANG

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

tonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
改装した新しいホテル
客室は新しく清潔で快適でした。建物は古いかもしれませんが中国にありがちな雰囲気は感じます。夜遅くにチェックインしたので英語を話せるスタッフもいませんでしたが、スムーズにチェックインできました。デポジットの要求もありません。部屋は広く殺風景に感じますが、設備は新しくベッドやシーツなども申し分ない感じでした。アメニティグッズも無いのかと思ったら引き出しのなかにありました。
Stayed 1 night in Apr 2018

8/10 Good

Yi-ting

Liked: Cleanliness, staff & service, property conditions & facilities
離地鐵站走路約一分鐘，交通方便，距離田子坊也只隔一個日月光中心，以地點來說十分理想，櫃台幫我把個人房升等雙人房，只可惜我還是只有一個人XD，房間清理得很乾淨，就是浴室設備有些陳舊..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地下鉄に近いし、出かけて、買い物，食事も便利です。
Stayed 2 nights in Dec 2017

6/10 Okay

Johan, Hong Kong

Disliked: Cleanliness, property conditions & facilities
Good location and OK standard but a bit worn down
If low price is a focus, with a good location and no requirement on new facilities, this is good choice.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
駅前ホテル
地鉄9号線だぽきゃお駅から金玉広場方面2番出口から大通りを渡ってすぐ近く。1階は工事中で廃墟と化してた。フロントは19階。部屋は広く快適。電気が暗い。周辺エリアは日式居酒屋やフードコートも充実しており食べ物には困らない。ただ地鉄9号線はロクな場所を通ってないのでどこに行くにも乗り換えで不便。 田子坊もつまらないし、次は違うエリアのホテルにしよっと。
Stayed 2 nights in Jul 2017