Seaport Aquarium Tours and Activities

Vary nice

The hotel is very beautiful, and Gordon Ramsay’s restaurant is excellent. However, my stay was unfortunately ruined by excessive noise from the room next door. When I went up to my room to sleep, the guests next door were playing loud music and making so much noise that it sounded as if they were inside my own room. I called the front desk, and security came upstairs. The guests initially refused to open the door. When they finally did, security gave them a warning. Unfortunately, the noise started again shortly afterward before they eventually quieted down. The same situation happened on the second night as well. It was extremely frustrating and uncomfortable, and I was unable to get a peaceful night’s sleep. I asked the front desk to move me to another room, but my request was refused. Although the hotel itself is beautiful and the restaurant is wonderful, the noise and the lack of assistance in resolving the situation made my stay very disappointing.