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Reviews of Hotel Club Rolling Stone

2.5 out of 5
Hotel Club Rolling Stone
Calle Duarte 28, Boca Chica, Santo Domingo

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 48 reviews" "
Rating 8 - Good. 10 out of 48 reviews" "
Rating 6 - Okay. 4 out of 48 reviews" "
Rating 4 - Poor. 7 out of 48 reviews" "
Rating 2 - Terrible. 5 out of 48 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. We loved everything about the hotel. Especially the staff in the restaurant.
Stayed 3 nights in May 2023

10/10 Excellent

Johanna Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff. Cozy rooms. The food was very good. There is some improvement to be done with illumination maintenance in common areas. Overall great experience. And love the green foundation you've got going on and how it improves the beach area. I hope beach bathers can appreciate, respect and add to this noble movement. Weekend ecologically enjoyed!

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room ac was not working well and the bugs in the room was bitting me and my wife bad.
Stayed 1 night in Jun 2022

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
This was arguably the grossest and most disgusting hotel i have ever stayed in. Maybe i got the last room. This morning it smelled like a septic tank in my room. Bathroom was gross- shower - sink was rusty. Windows did not close fully. Lighting in room was horrible. Check in was disjointed. I had to go to the bar on the beach to check in. It took way, way too long. Then i had to go back to get a key for the safety deposit box - which they demanded $50 - only cash - just for the key. This hotel is gross. This area is sketchy. This city is probably the dirtiest - full of garbage everywhere - i have ever been in and i have traveled the world. Yuck. I will never go back to this city. Stay away. I only ended up there b/c of a mixup with my rental car. They never showed up to grab me. That is a separate issue. Someone swindled me at th airport. Said they were taking me to the rental car agency - which they had no idea where it was. They wanted money to put my bag in the trunk of the car. They wanted $5. It took over an hour of wasted time before i was so frustrated - i simply demanded they take me back to the airport. There was no way to reach the rental car company. The 800# on the booking confirming went to some automated # in Orlando. It was pathetic. It ruined my day actually and b/c of that i ended up at the gross hotel. This is an Expedia issue. Im attempting to get a refund. And will instruct my credit card company to not pay.
Stayed 1 night in Mar 2022

4/10 Poor

GLADYS

Stayed 1 night in Jan 2022

6/10 Okay

Ana Maria

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2021

8/10 Good

Herminio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel at the beach was good, staff were generally speaking nice but could not communicate with foreign guest, but place was too hold and completely run down. I am not sure if they even know what a 2-3 star hotel looks like, AC was not working, the rooms were in pretty bad shape. . ..
Stayed 1 night in May 2021

8/10 Good

Guillermo

Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

6/10 Okay

Benjamin

Stayed 6 nights in Apr 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

8/10 Good

David, Providenciales

Business traveller
Liked: Cleanliness, staff & service
Maybe it's Covid, but the the hotel just feels unprepared for guests. Its a good cheap hotel on the edge of the strip. Bad signage means, even though I've stayed here before, your struggling to find reception, and the rooms. The staff always seem to be doing something other than helping you. But they are friendly and helpful when you catch up with them. Particular thanks to Maria who printed some travel documents out for me. Thankfully the people in the (separately run) restaurant also helped me out and pointed me in the right direction. They let me use their much faster wifi and called the hotel staff for me. Food there was also very good. For the price, worth a stay, but could be so much better.
Stayed 1 night in Nov 2020
Response from Carol Medina on Nov 10, 2020
Thank you for giving us your feedback, we are always looking forward to hearing our guests reviews in order to improve our service. We are happy to hear you are satisfied with our staff. We have made a report to our internet company to fix this unusual situation as soon as possible.Thanks again for letting us know how you feel. Best, Carol

4/10 Poor

Richard, Massachusetts

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, outdated, run down, did not speak any english, I have some spanish but they would not slow down and try to explain things.
Stayed 5 nights in Jul 2020
Response from Carol Medina on Nov 10, 2020
Thank you for giving us your feedback, we are always looking forward to hearing our guests reviews to improve our service. As for the dated room, we recently changed the decor in all of the rooms, meaning painting and decor, as for the infrastructure of the hotel; the building is from 1944, while we have done a lot of improvements in the building we are trying our best to respect the original architecture. Thanks again for letting us know how you feel. Best, Carol.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the beach
Stayed 2 nights in Mar 2020

8/10 Good

Tina

Liked: Cleanliness, staff & service
Neat restaurant, slightly sketchy neighborhood
There are only 6 or 7 rooms attached to a cool funky restaurant (owned by 2 diff people). Our room was on the breezeway corridor that goes from the street to the beach restaurant. It was clean enough and surprisingly quiet. The neighborhood was full of Italian restaurants that close the street at night and pull out all their tables into the road. Would be cool if men weren’t trying to get my husband “a pretty girl” every time he was alone. The restaurant attached to the “hotel” had a swinging bench at one table, a cool bar, and a couple of swinging beds to hang out on (“pretty women” not allowed).
Stayed 1 night in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot on the Beach
Great spot right on the beach, only a few rooms so it's small and quiet. Also a nice bar and restaurant on site. Owner is very hands on and all of the staff were personable and professional.
Stayed 1 night in Feb 2020

4/10 Poor

Dwayne

Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice people. Good food good surf girls and people
Stayed 1 night in Jan 2020
Response from Tasha on Jan 15, 2020
Hi! We are happy you enjoyed your stay with us :)

10/10 Excellent

Donald, Columbus, Ohio USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very quiet and located right on the beach. Our room was literally 30 steps to crystal clear and calm water. Staff was very friendly and helpful. Rooms were very nice and very clean. Tasha, the manager, was nice enough to give us a ride to the bus station in Santa Domingo to continue our journey. We will definitely be returning.
Stayed 4 nights in Nov 2019
Response from Tasha on Nov 28, 2019
Hi Donald! Thank you so much for taking the time to leave us such great review, we are happy you enjoyed your stay with us. Hope to see you soon :) Tasha

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This is a Ocean Front property and having breakfast facing the ocean is priceless specially Boca Chica Beach with stunning crystal clear waters.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel change me an other hotel because had plumb problems with my room, the other hotel The House Boat was close to the first, but I pay $45 more expensive room than the other only for a room not include marine activity. So I was really dissapointted.
Stayed 1 night in Nov 2019
Response from Tasha on Nov 6, 2019
Hi Liliana, Sorry your experience was not that pleasant. I apologize for the inconveniences. It was our mistake not to honor the original cost of your reservation. As for the marine activity I understand it was offered you and you declined. If you ever come back I would like to offer a free night to make it up to you. Best,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very clean and very comfortable to go to the beach. The staffs are very kind. I like here.
Stayed 1 night in Oct 2019
Response from Tasha on Nov 6, 2019
Hi Chris, We are happy to hear you liked your stay, we hope to host you again. Best, Tasha

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like mold. They didnt allow a girl to go into my room. I had to not only pay for my room but pay for another hotel in order to take my friend in that room. They should provide their restrictions before customers book.
Stayed 2 nights in Oct 2019
Response from Tasha on Nov 6, 2019
Hi! We are sorry your stay was unpleasant. We have tried to be more specific about our additional guest policy related to not allowing random girls from the stree in side the rooms but the Expedia site only allows us to describe our hotel as "family run, family friendly". Once again sorry for the inconveniences of our policy. best, Tasha

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelers Paradise
Rolling Stone is perfect for fellow travelers. We found the conditions clean and charming. The service was one of a kind. Angelo made sure we were taken care of, above and beyond, walking with us to local shops, ensuring we got what we needed and wanted to bring home. The paddle boards & snorkels were the perfect morning activity. At night, we loved sitting on the idyllic rooftop among all of the beautiful plants. It sits on the perfect spot on the beach, nestled between the locals and the resort atmosphere. This location is perfect for other like us, who are traveling to experience life and enjoy the beauty of the island.
Stayed 1 night in Oct 2019
Response from Tasha on Oct 16, 2019
Hi Elizabeth, Thank yoi so much for taking the time to share your experience with us. We are very happy you enjoyed your stay, I will pass your message to Angelo :) Best, Tasha

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I felt Ok There, but I didn't like the entrance. The staff was wonderful. I had good time.
Stayed 7 nights in May 2019
Response from Tasha on Oct 16, 2019
Hi! We are happy you felt safe here, that is very important to us. I totally agree with you withe the way our entrance looks, the good news is that we are fixing it by the end of this month :)

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Local and basic
So appreciative of the late night pick up at the airport. The restaurant downstairs had a wonderful breakfast. The setting was lovely. The hotel is basic but clean and friendly staff. The security guard was helpful checking us in after midnight.
Stayed 1 night in Apr 2019
Response from Tasha on Oct 16, 2019
Hi Deborah! I missed your review, thank you so much for taking the time to leave us a review. We are happy you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Many restaurants and stores near hotel. Right in front of beach
Stayed 1 night in Dec 2018
Response from Yda on Jan 3, 2019
Hello, Thank you so much for your review. We are happy that you enjoyed your stay in our small beachfront hotel. Thank you for your visit!

10/10 Excellent

Miyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of our absolute favorite vacation stays!
We had an absolutely wonderful time at Hotel Club Rolling Stone! The service was fantastic, the care and consideration genuine, and the overall atmosphere perfect. If you're looking for a great place to stay that has a ton of character and charm, and is right on the beach, you've found it. Angelo in particular was a great help, whether it was getting us set up with stand-up paddleboards, arranging for us to get to the airport, or just answering general questions. What a great experience!
Stayed 2 nights in Dec 2018
Response from Tasha on Dec 19, 2018
Hi Miyun! We are so happy you enjoyed your stay :), thank you for taking the time to write such honest review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this beautiful place. The front of water
I was impressed that German owner who is taking care environmental protection plant mongooses and corals in the sea to prevent water pollution and revive beautiful fishes. It was so good gfreshly baked croissants in the morning.
Stayed 1 night in Nov 2018
Response from Tasha on Dec 17, 2018
We are happy you enjoyed your stay with us, thank you for your honest review. Best, Tasha

10/10 Excellent

Verified traveller

Stayed 9 nights in Aug 2018
Response from Yda on Sep 23, 2018
Thank you so much for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Allison, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, quaint location right on the beach. The room was clean and had thoughtful decorative details to ensure comfort. It opened up to a spacious patio with tables, chairs, a hammock and an ocean view. There wasn’t a kitchen in the room, but there is a shared outdoor kitchen and picnic table that felt like home. The bar had porch swings instead of barstools and the restaurant with tables on the sand served delicious food. The shell wind chimes were another thoughtful detail to add to the tropical ambiance. The service was spectacular and the staff was friendly. We can’t wait to go back!
Stayed 1 night in Aug 2018
Response from Yda on Sep 6, 2018
Hi Allison, Thank you so much for writing us a review. We are super happy you enjoyed your stay in our small beachfront hotel. We feel our mission is accomplished when guests leave with beautiful memories. Thank you for your visit!

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and restaurant
Great location right on the beach. Staff was friendly and helpful. Food at the restaurant was amazing. I would definitely stay there again.
Stayed 2 nights in Aug 2018
Response from Yda on Aug 19, 2018
Windy, thank you so much for your review! We are happy to hear you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. It was cute and quaint and literally right on the beach. Room was very comfortable with great balcony.
Stayed 1 night in Jul 2018
Response from Yda on Jul 20, 2018
Thank you so much for writing us a review. We are happy you loved our small beachfront hotel. Thank you for your visit. Cheers!

8/10 Good

HuberTapasco, Pompano Beach, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I unfortunately spent one day at this hotel. It was a short time to enjoy it. The attention was excellent, the food at the restaurant INCREDIBLE!!! and met Tasha a beautiful person that help us for the time there. Thanks to all of you.
Stayed 1 night in Jul 2018
Response from Yda on Jul 20, 2018
Thank you so much for your review. We are glad you and your wife enjoyed your stay in our small beachfront hotel. Thank you for your visit. Cheers!

10/10 Excellent

Montse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest staff and the most helpful. Awesome referral of the best and most knowledgeable taxi driver. Perfect location on the beach, super close to Sto Domingo.
Stayed 1 night in Jun 2018
Response from Tasha on Jul 10, 2018
Hi Montse! We are very happy to read you enjoyed your stay with us, thank you for your honest review. Best, Tasha

10/10 Excellent

Gaby

Stayed 2 nights in Jan 2022

8/10 Good

Manuela

Travelled with partner
Liked: Cleanliness, staff & service
Lage sehr gut direkt am Strand.Das Hotel ist schon in die Jahre gekommen aber es war sauber.wir waren nur eine Nacht dort da es in der Nähe des Flughafen ist
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
La disponibilité du personnel
Stayed 2 nights in Jun 2021

6/10 Okay

ANA M

Stayed 2 nights in Mar 2021

2/10 Terrible

Justina

Stayed 2 nights in Dec 2020

10/10 Excellent

Yocasta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Yda on Jan 10, 2019
Hi Yocasta, Thank you so much for your review. We are happy you enjoyed your stay!

4/10 Poor

Michel, CANNES

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
hotel tres ancien....manque de confort...besoin de renovation
Stayed 1 night in Nov 2018
Response from Yda on Nov 15, 2018
Bonjour M Michel, Nous sommes désolés que vous n'ayez pas aimé votre séjour avec nous. Nous prenons en compte vos remarques et nous travaillerons pour améliorer notre petit hôtel.

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Yda on Apr 25, 2018
Hello Mr Wolfgang, thank you so much for your review! We are happy that you enjoyed your stay in our small beach hotel.

8/10 Good

Philippe

Liked: Cleanliness, staff & service
Bon souvenir
Nuit trop chère hôtel vétuste mais sympa personnel extra joli cadre
Stayed 1 night in Jan 2018
Response from Yda on Feb 3, 2018
Philippe, merci beaucoup d'avoir pris le temps pour écrire un avis. Nous sommes heureux que vous ayez trouvé le personnel sympa et le cadre extra joli. Par ailleurs, nous travaillons présentement pour remodeler peu à peu notre B&B et changer aussi certains équipements. Merci encore de votre avis.

10/10 Excellent

liz, mtl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a great time
I had a very warm welcome from the employees. The room was super clean, food and service amazing. Great choice! Everything you need to have some fun at te beach is available!
Stayed 1 night in Nov 2017
Response from Yda on Dec 1, 2017
Liz, thank you so much for your review. We are very happy that you enjoyed your stay with us. For me and the rest of the staff was a pleasure to host you. Thank you for your visit.