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Hotel Casa Jum

3.5 star property
Hotel in Santiago de los Caballeros with a full-service spa and free valet parking

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Casa Jum

Exterior
Royal Suite | Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Daily full breakfast (USD 10 per person)
Reception
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
The price is CA $58
CA $74 total
includes taxes & fees
Sep 24 - Sep 25

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Luxury

Luxury

Luxury

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
3 bedrooms
Bidet
  • 1647 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night
Platino Hotel & Casino
Breakfast included
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very good, (1005)
The price is CA $99
CA $126 total
includes taxes & fees
Sep 26 - Sep 27
Platino Hotel & Casino

About the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000

What's nearby

  • Bella Terra Mall - 4 min drive
  • Casino Gran Almirante - 5 min drive
  • Catedral de Santiago - 7 min drive
  • Monument to the Heroes of the Restoration - 7 min drive
  • Estadio Cibao - 7 min drive

Getting around

  • Cibao Intl. Airport (STI) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪El dorado snack bar - ‬2 min drive
  • ‪Juancel Familiar (el patio) - ‬19 min walk
  • ‪La Fiamma Stgo - ‬5 min drive

About this property

Hotel Casa Jum

Hotel in the business district
Consider a stay at Hotel Casa Jum and take advantage of a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage, a facial, or a body scrub at the onsite spa. The on-site international cuisine restaurant, Casa Jum, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Free self parking and valet parking
  • Full breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Access to a nearby health club, concierge services, and a nature reserve
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Casa Jum boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Is Hotel Casa Jum pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Hotel Casa Jum?

As of Sept 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Casa Jum on Sept 24, 2024 start from CA $58.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Jum?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Casa Jum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Jum?

Check-out is at 12:30 PM.

Does Hotel Casa Jum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Hotel Casa Jum located?

Located in the heart of Santiago de los Caballeros, this spa hotel is within 3 mi (5 km) of Centro Leon, Bella Terra Mall, and Casino Gran Almirante. Monument to the Heroes of the Restoration and Galería la 37 por las Tablas are also within 6 mi (10 km).

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 260 out of 361 reviews" "
Rating 8 - Good. 69 out of 361 reviews" "
Rating 6 - Okay. 19 out of 361 reviews" "
Rating 4 - Poor. 9 out of 361 reviews" "
Rating 2 - Terrible. 4 out of 361 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Travelled with family
Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024

6/10 Okay

Luz

Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Just great…
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, very good foods, nice size room with electronic safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julio Fermin De Los

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

LIDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Wilfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

6/10 Okay

wanda

Travelled with partner
No cable at all
Stayed 6 nights in Jun 2024

10/10 Excellent

Willie, Riverdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Angie Q.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Travelled with family
Liked: Amenities
Good services
Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel for the price and the staff are very friendly. The only downside is, there isn’t much within walking distance. However, Uber rides to the city center are cheap and don’t take long, so the money you save more than makes up for that.
Stayed 4 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice, small cozy hotel. The staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Santa, Scott Depot

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy & Safe place
Stayed 1 night in May 2024

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in more of a suburban street that terminates in a cul-de-sac. Nice and quiet. The staff is incredible - always available and incredibly helpful. Shout out to Elis and Karim! I'll be back my friends.
Stayed 9 nights in Apr 2024

10/10 Excellent

Raeburn

Stayed 1 night in May 2024

8/10 Good

Hilaire Romual

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom is correct regarding the amount paid. The service is good and very quick.
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai adoré mon séjour a casa jum , le personnel étaient exceptionneil ! Ma note est de 100% un gros merci Patrick Vincent
Stayed 3 nights in Apr 2024

6/10 Okay

Ainsley Jason

The hotel was shabby at best, the room was smaller and not worth the price. The towels were hard and over used. The tv was a piece of crap.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Was a good sized room with everything needed for the day I was there.
Stayed 1 night in Apr 2024

10/10 Excellent

Aris A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and humbled place.
Stayed 1 night in Mar 2024

6/10 Okay

robert b

Travelled with partner
Liked: Staff & service
this was second time we stayed here good location nice staff lousy dark rooms
Stayed 6 nights in Mar 2024

10/10 Excellent

José, Santo Domingo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Stephen Michael

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024