Sanger Depot Museum Tours and Activities

There is no room service even when requested. They lack basic supply like shampoo and body soap. Room key get deactivated often and there is no elevator. Rooms are hard to locate as well.

Good experience We’ll come back

It was MIDNIGHT & I wanted a hot shower before bed. However, there was hair in the shower, & the water would not get hot, not even warm. After letting the water run a few minutes, it still did not warm up. I called the front desk to see if there were problems with the hot water. The front desk informed me that I was the first person to call regarding the water & that I needed to wait until the hot water came back on. I then asked if they turned the hot water off & she said no. So, I asked why I needed to wait until the hot water was turned back on if it wasn't turned off. At this point her attitude changed, she became rude. She offered to contact management to approve a full refund and suggested that I find another hotel. I reminded her that it was midnight and a holiday. At this point I decided to take a cold shower and go to bed. I turned the covers back on the bed and the sheets were dirty and hair was on the sheets & pillows. I called her again, explained the situation & asked for some clean sheets so that I could change the bed. She informed me that there were no clean sheets or pillowcases. I asked her to please confirm that there were no clean sheets or pillowcases available. She replied that the laundry was not completed earlier that day. After about 30 minutes she found some clean sheets, I changed my bed and got to sleep. The next day I asked another guess if they had problems with the water. They said that their water had been cold at night too for 2 nights.