[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # My Hotel in Puerto Rico Experience warm hospitality as you sip on coffee or tea while enjoying TV time. Discover your new home away from home near La Fortaleza. ![Property entrance](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/7dca0cb0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Single Room, Multiple Beds, No Windows](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/27acedd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/63e5fa3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's play area - outdoor](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/0aae1a1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/25a8ebc5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Puerto Rico, My Hotel in Puerto Rico offers a convenient and welcoming atmosphere. Connect to free WiFi, enjoy coffee or tea in the lobby, appreciate the multilingual staff assistance and unwind with express check-out for an effortless stay. 7.2 Good ## Popular amenities - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=10960304&PinnedHotelID=10960304&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=10960304&PinnedHotelID=10960304&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=10960304&PinnedHotelID=10960304&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=10960304&PinnedHotelID=10960304&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=10960304&PinnedHotelID=10960304&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=10960304&PinnedHotelID=10960304&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10960304&PinnedHotelID=10960304&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10960304&PinnedHotelID=10960304&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Standard Single Room, Multiple Beds, No Windows](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/4d2efa12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Multiple Beds, No Windows ### Highlights Air conditioning Smart TV Separate bedroom Digital channels Daily housekeeping - Sleeps 3 - 1 Queen Bed and 1 Large Twin Bed ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/0126b237.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 1 Queen Bed, No Windows ### Highlights Air conditioning Smart TV Separate bedroom Digital channels Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Queen Bed ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/7c168105.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - No View ### Highlights Air conditioning Smart TV Separate bedroom Digital channels Daily housekeeping - Sleeps 4 - 1 Queen Bed and 1 Twin Bunk Bed ![Economy Room, Multiple Bedrooms, No Windows](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/d95f02bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, Multiple Bedrooms, No Windows 7.0 Good 2 reviews ### Highlights Air conditioning Smart TV Separate bedroom Digital channels Daily housekeeping - Sleeps 1 - 1 Large Twin Bed ![Traditional Single Room](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/f84ff358.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Single Room ### Highlights Air conditioning Smart TV Separate bedroom Digital channels Daily housekeeping - Sleeps 4 - 2 King Beds ![Basic Single Room, 1 Queen Bed, No Windows](https://images.trvl-media.com/lodging/11000000/10970000/10960400/10960304/bea820f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room, 1 Queen Bed, No Windows ### Highlights Private hot tub Air conditioning Smart TV Separate bedroom Private bathroom Jetted bathtub Digital channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ### Traditional Single Room ### Highlights Air conditioning Smart TV Separate bedroom Digital channels Daily housekeeping - Sleeps 4 - 2 King Beds ## You may also like Ad ![Beach nearby, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/1000000/70000/63500/63448/605e1c94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites San Juan Isla Verde - Pool - Hot tub - Breakfast included - Free WiFi 9.2 Wonderful 2,108 reviews CA $192 CA $273 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/San-Juan-Hotels-Hampton-Inn-Suites-San-Juan.h63448.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=553248635209644367&destination=San Juan (and vicinity)&destType=MARKET&latLong=18.465771,-66.115735&searchId=49c3e6f3-ef76-45d9-8f6a-4e2101359068&top_cur=CAD) Ad ![1 bedroom, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5390000/5389000/5388988/3e0afecd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dorado Beach, a Ritz-Carlton Reserve Higuillar - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-My-Hotel-In-Puerto-Rico.h10960304.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-My-Hotel-In-Puerto-Rico.h10960304.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.46506%2C-66.11555&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d2Qrb9gfgIhQcV5biMy8m3pMmps=) 206 Fortaleza St., Old San Juan, San Juan, 00936 #### What's nearby - Port of San Juan - 4 min walk - 0.4 km - San Juan Gate - 5 min walk - 0.5 km - Castillo San Felipe del Morro - 14 min walk - 1.2 km - Condado Beach - 5 min drive - 4.0 km - Puerto Rico Convention Center - 6 min drive - 4.9 km #### Getting around - Sacred Heart Station - 9 min drive - Luis Munoz Marin Intl. Airport (SJU) - 15 min drive #### Restaurants - ‪Café Manolín - ‬1 min walk - ‪Chocobar Cortés - ‬1 min walk - ‪Birra y Empanadas - ‬2 min walk - ‪The Cave - ‬1 min walk - ‪Antiguo 26 - ‬2 min walk ## About this property ### My Hotel in Puerto Rico Hotel near Pier 1 Located close to La Fortaleza and San Juan Gate, My Hotel in Puerto Rico has plenty to offer. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Express check-out, smoke-free premises, and multilingual staff - Coffee/tea in the lobby and a TV in the lobby Room features All guestrooms at My Hotel in Puerto Rico feature comforts such as air conditioning, as well as amenities like free WiFi. Extra amenities include: - 32-inch Smart TVs with streaming services and digital channels ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/103000000/102040000/102037600/102037501/6fd8d30c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alma San Juan Old San Juan - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 284 reviews CA $264 CA $340 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=102037501&PinnedHotelID=102037501&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/11000000/10110000/10103500/10103408/bffc4004.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Navona Studios Old San Juan - Free WiFi - Air conditioning - Laundry - Housekeeping 8.0 Very good 764 reviews CA $112 CA $119 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=10103408&PinnedHotelID=10103408&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Balcony](https://images.trvl-media.com/lodging/9000000/8130000/8123500/8123414/c4bdef4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fortaleza Suites Old San Juan - Free WiFi - Laundry - 24/7 front desk - Microwave 9.0 Wonderful 1,152 reviews CA $148 CA $159 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=8123414&PinnedHotelID=8123414&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/9300/9228/9307be9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribe Hilton San Juan Antiguo - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,328 reviews CA $274 CA $375 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=9228&PinnedHotelID=9228&HadPinnedHotel=true®ionId=-1&adults=2) ![Family House, Terrace (Is in 4 San Justo San Juan PR 00901) | Terrace/patio](https://images.trvl-media.com/lodging/22000000/21980000/21974500/21974452/24397aa3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Old San Juan Rentals Old San Juan - Kitchen - Washer - Dryer - Free WiFi 8.6 Excellent 659 reviews CA $154 CA $249 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=21974452&PinnedHotelID=21974452&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite #36 (Not window-view)](https://images.trvl-media.com/lodging/84000000/83770000/83766600/83766501/a109304b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 310Guest-House LaVida Old San Juan - Kitchen - Free WiFi - Air conditioning - Soundproof rooms 8.4 Very good 18 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=83766501&PinnedHotelID=83766501&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite | Living area](https://images.trvl-media.com/lodging/36000000/35870000/35861200/35861141/5a934c73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Of Essence Old San Juan - Free WiFi - Air conditioning - Microwave 9.0 Wonderful 383 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=35861141&PinnedHotelID=35861141&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/13000000/12350000/12348200/12348107/aff9378c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Decanter Hotel Old San Juan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,007 reviews CA $155 CA $188 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=12348107&PinnedHotelID=12348107&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1740000/1738700/1738678/727ebf3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### S.J. Suites Hotel Old San Juan - Free WiFi - Air conditioning - Business services - Laundry 7.8 Good 391 reviews CA $151 CA $165 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1738678&PinnedHotelID=1738678&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1130000/1127100/1127075/1eabb755.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Acacia Boutique Hotel Santurce - Pool - Hot tub - Pet-friendly - Free WiFi 7.2 Good 1,010 reviews CA $81 CA $92 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1127075&PinnedHotelID=1127075&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Coffee and tea in common areas ### Things to do - TV in common areas ### Conveniences - Limited-hour front desk - Shared microwave ### Guest services - Housekeeping (daily) - Multilingual staff ### Accessibility - No elevator ### More - 2 floors - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Towels provided ### Entertainment - 32-inch smart TV with digital channels - Streaming services ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - noon Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Long-term renters welcome ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as My Hotel Puerto Rico San Juan My Hotel Puerto Rico My Puerto Rico San Juan My Puerto Rico My Hotel in Puerto Rico Hotel My Hotel in Puerto Rico San Juan My Hotel in Puerto Rico Hotel San Juan ## Frequently asked questions ### Is My Hotel in Puerto Rico pet-friendly? > No, pets are not allowed at this property. ### How much is parking at My Hotel in Puerto Rico? > My Hotel in Puerto Rico doesn't offer parking. ### What time is check-in at My Hotel in Puerto Rico? > Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at My Hotel in Puerto Rico? > Check-out is at 11:00 AM. ### Where is My Hotel in Puerto Rico located? > Located in Old San Juan, this hotel is within a 5-minute walk of Pier 1 and La Fortaleza. San Juan Gate and Castillo de San Cristobal are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## My Hotel in Puerto Rico Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 95 8 - Good 72 6 - Okay 45 4 - Poor 31 2 - Terrible 34 ### 8.0/10 Cleanliness ### 7.6/10 Staff & service ### 7.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### Natalie May 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent location ##### Natalie Stayed 1 night in May 2022 ### 10/10 Excellent #### Moises Jul 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, facility very clean and quiet. ##### Moises Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Jill Jan 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location hotel Manager was friendly And accommodating. Boutique style hotel. All about location! ##### Jill Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Ady Jun 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe, great location, friendly staff and they were flexible and allowed me to check in later than expected. Highly recommended. ##### Ady Stayed 1 night in Jun 2022 ### 10/10 Excellent #### MARTIN May 17, 2022 Liked: Staff & service, amenities, property conditions & facilities First time staying at old San Juan. Willie is an amazing customer service person. Place was clean charming and simple and location is perfect for the area. ##### MARTIN Stayed 1 night in May 2022 ### 8/10 Good #### Jon Mar 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Thank you for accommodating us with a room on the ground floor. ##### Jon Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Jose Jul 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Jose Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Rigoberto May 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities perfect and silence ##### Rigoberto Stayed 1 night in May 2022 ### 8/10 Good #### Selene May 5, 2023 Liked: Cleanliness, amenities, property conditions & facilities Overall the place is nice looking, secure and clean. I was unsure about the reservation because I never got a confirmation from the hotel. Bed was very uncomfortable, my room was under a staircase and I could hear people going up and down the stairs. What I like of this hotel is that is very secure, you can only access to the hotel with a code. The location is very conveniente, it’s in the middle of old San Juan, restaurants and attractions were at walking distance. ##### Selene Stayed 1 night in Apr 2023 ### 8/10 Good #### James May 1, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Front desk was always closed. No coffee. ##### James Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Verified traveller Jul 17, 2022 Liked: Staff & service WOW❗️ LOVED the place, it was extremely clean, safe, very quiet and sooo soothing❗️The hot water was great and so was the water pressure! Willie, the front desk person who checked me in and out was such a Gentleman. He made sure that everything was working properly; we went together and I clicked in the door code to make sure I was doing it right. That was very nice of him. I would definitely come back to this hotel, safety is a priority and I felt very safe at this place❗️ I’m a woman and I traveled alone. LOVE IT, LOVE IT, LOVE IT❤️ ##### Verified traveller Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Saelyn Sep 13, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We arrived 15 minutes before checking, nobody answered the door or answered the phone , we stayed outside for nearly 45 minutes in a unsafe environment and never answered! We were left stranded in the streets looking for a place to stay, 15 minutes it’s still 15 before the time established. ##### Saelyn Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Oscar May 24, 2022 Disliked: Cleanliness, amenities, property conditions & facilities First the sheets were dirty. And then I came back from my lunch and the air conditioner don’t work and they refused to change me to another room till I call Expedia. But they take more then one hour to give me another room. I would NOT recommend this hotel. I least if you want to wait in the lobby for 1:30 minutos for Check in. Terrible ##### Oscar Stayed 1 night in May 2022 ### 6/10 Okay #### ALESSANDRA May 30, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service O Hotel é muito bem localizado , fica na zona mais central da old San Juan perto de todos pontos principais.Hotel limpo e com decoração muito bonita, Pontos negativos da hopedagem: a rua estava com obras e ai o taxi não chega ate a porta do hotel, temos que andar bastante com as malas, o hotel não tem elevador e o unico funcionario que tinha no hotel não ajudou com as malas ,tive que subi as escadas com as malas sozinha, na chegada fiquei um pouco receosa pq demorou para abrir a porta , cheguei as 15 horas e estava tudo fechado. O funcionario não era solicito, não procurava ajudar nas informações , em nada. ##### ALESSANDRA Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Marivette May 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfecto localidad en el Viejo San Juan. Limpio y lindo ##### Marivette Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Verified traveller Apr 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I LOVED EVERYTHING ABOUT THE PROPERTY. IT IS VERY QUIET, EXTREMELY CLEAN AND ULTRA SAFE. THE STAFF IS VERY FRIENDLY, PROFESSIONAL AND POLITE. THE AREA IS SAFE AS WELL AND EVERYTHING IS STEPS AWAY. PHARMACY, CLOTHING STORES, THE CATHEDRAL, MANY CHURCHES, SUPERMARKETS, THE FORTRESS, BARS, RESTAURANTS ................YOU NAME IT ! THIS IS THE ONLY HOTEL, I'VE BEEN STAYING EVERY TIME I VISIT MY OLD SAN JUAN BECAUSE, I TRAVEL ALONE AND THIS HIDDEN JEWEL HAS EVERY THING I NEED !!!!!! ##### Verified traveller Stayed 4 nights in Apr 2023 ### 4/10 Poor #### Charles Apr 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very hard to find. Very confusing name. ##### Charles Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Esteban Apr 2, 2023 ##### Esteban Stayed 1 night in Apr 2023 ### 8/10 Good #### Josh Feb 17, 2023 ##### Josh Stayed 1 night in Jan 2023 ### 8/10 Good #### Ryan Jan 23, 2023 ##### Ryan Stayed 1 night in Jan 2023 ### 6/10 Okay #### Bagica Jan 13, 2023 Disliked: Amenities, property conditions & facilities ##### Bagica Stayed 1 night in Dec 2022 ### 4/10 Poor #### Qifeng Dec 25, 2022 Disliked: Staff & service ##### Qifeng Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Elith Sep 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación. TV pequeño. Tapa del inodoro estaba rota. Limpieza adecuada. Servicio y recibimiento muy amable. Lo recomiendo. ##### Elith Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Matthew Aug 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Matthew Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Nayda Jul 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nayda Stayed 2 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [Hyatt Vacation Club at Hacienda del Mar, Dorado](https://www.expedia.ca/Vega-Alta-Hotels-Hyatt-Vacation-Club-At-Hacienda-Del-Mar.h901912.Hotel-Information) > > [The Tryst Beachfront Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Tryst-Beachfront-Hotel.h7486924.Hotel-Information) > > [Caribe Hilton](https://www.expedia.ca/San-Juan-Hotels-Caribe-Hilton.h9228.Hotel-Information) > > [Condado Vanderbilt Hotel](https://www.expedia.ca/San-Juan-Hotels-Condado-Vanderbilt-Hotel.h9105241.Hotel-Information) > > [Condado Ocean Club - Adults Only](https://www.expedia.ca/San-Juan-Hotels-Condado-Ocean-Club-Adults-Only.h18567124.Hotel-Information) > > [San Juan Marriott Resort and Stellaris Casino](https://www.expedia.ca/San-Juan-Hotels-San-Juan-Marriott-Resort-And-Stellaris-Casino.h11144.Hotel-Information) > > [Embassy Suites by Hilton San Juan Hotel & Casino](https://www.expedia.ca/San-Juan-Hotels-Embassy-Suites-By-Hilton-San-Juan-Hotel-Casino.h54367.Hotel-Information) > > [La Playita](https://www.expedia.ca/San-Juan-Hotels-La-Playita.h2311761.Hotel-Information) > > [Fairmont El San Juan Hotel](https://www.expedia.ca/San-Juan-Hotels-Fairmont-El-San-Juan-Hotel.h1592.Hotel-Information) > > [The Condado Plaza Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Condado-Plaza-Hilton.h7143.Hotel-Information) > > [Holiday Inn Express San Juan Condado by IHG](https://www.expedia.ca/San-Juan-Hotels-Holiday-Inn-Express-San-Juan-Condado.h792945.Hotel-Information) > > [Courtyard by Marriott Isla Verde Beach Resort](https://www.expedia.ca/San-Juan-Hotels-Courtyard-By-Marriott-Isla-Verde-Beach-Resort.h910454.Hotel-Information) > > [Dorado Beach, a Ritz-Carlton Reserve](https://www.expedia.ca/San-Juan-Hotels-Dorado-Beach.h5388988.Hotel-Information) > > [The St. Regis Bahia Beach Resort, Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-The-St-Regis-Bahia-Beach-Resort.h3800119.Hotel-Information) > > [Cheap Hotels in Surrey](https://www.expedia.ca/Surrey-Hotels-Cheap-Hotels.0-0-d9759-tCheapHotels.Travel-Guide-Filter-Hotels) > > [The Wave Hotel](https://www.expedia.ca/Vieques-Hotels-The-Wave-Hotel.h13397183.Hotel-Information) > > [Wyndham Grand Rio Mar Rainforest Beach and Golf Resort](https://www.expedia.ca/San-Juan-Hotels-Wyndham-Grand-Rio-Mar-Puerto-Rico-Golf-Beach-Resort.h41642.Hotel-Information) > > [Sheraton Puerto Rico Resort & Casino](https://www.expedia.ca/San-Juan-Hotels-Sheraton-Puerto-Rico-Hotel-Casino.h2935885.Hotel-Information) > > [La Concha Resort, Puerto Rico, Autograph Collection](https://www.expedia.ca/San-Juan-Hotels-La-Concha-Renaissance-San-Juan-Resort.h1760259.Hotel-Information) > > [Hyatt Regency Grand Reserve Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-Hyatt-Regency-Grand-Reserve-Puerto-Rico.h979694.Hotel-Information) > > [The Royal Sonesta San Juan](https://www.expedia.ca/San-Juan-Hotels-Royal-Sonesta-San-Juan.h289099.Hotel-Information) > > [The Wave Hotel at Condado](https://www.expedia.ca/San-Juan-Hotels-The-Wave-Hotel-At-Condado.h12861974.Hotel-Information) > > [El Conquistador Resort](https://www.expedia.ca/San-Juan-Hotels-El-Conquistador-Resort.h447559.Hotel-Information) > > [Verdanza Hotel](https://www.expedia.ca/San-Juan-Hotels-Verdanza-Hotel-San-Juan.h1160241.Hotel-Information) > > [All Inclusive Resorts and Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-All-Inclusive-Hotel.0-0-d6022969-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Edmonton (YEG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yeg/yyz/edmonton-to-toronto) > > [Flights from Winnipeg (YWG) to Manila (MNL)](https://www.expedia.ca/lp/flights/ywg/mnl/winnipeg-to-manila) > > [Flights from Montreal (YUL) to London (LHR)](https://www.expedia.ca/lp/flights/yul/lhr/montreal-to-london) > > [Flights from Toronto (YYZ) to Zürich (ZRH)](https://www.expedia.ca/lp/flights/yyz/zrh/toronto-to-zurich) ### Packages > [Europe Vacations](https://www.expedia.ca/Europe.d6022967.Destination-Travel-Guides)