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Hôtel Alexane

4.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hôtel Alexane

Family Suite | Living area
Indoor pool, open 10 AM to 8 PM, sun loungers
Exterior
Deluxe Double Room
Restaurant
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Parking includedParking includedParking included

Check out the area

Map
La cour route du Giffre, Samoëns, Haute-Savoie, 74340
  • Popular LocationSamoens Ski Resort8 min walk
  • Popular LocationGrand Massif Express Gondola12 min walk
  • Popular LocationBase de Loisir des Lacs Aux Dames14 min walk
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Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 592 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
  • 915 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Duplex

Executive Duplex

Executive Duplex

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
  • 807 sq ft
  • Sleeps 6

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Pool
Hot tub
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9.2 out of 10, Wonderful, (91)
The price is CA $188
CA $213 total
includes taxes & fees
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About the area

Samoëns

Located in Samoëns, Hôtel Alexane is in the city center. Samoens Ski Resort and Church of Our Lady Full of Grace are local landmarks, and some of the area's attractions include Jaysinia Alpine Botanical Gardens and Espace Aquatique. Spend some time exploring the area's activities, including skiing.
Visit our Samoëns travel guideOpens in a new window

What's nearby

  • Jaysinia Alpine Botanical Gardens - 5 min walk
  • Samoens Ski Resort - 8 min walk
  • Grand Massif Express Gondola - 12 min walk
  • Base de Loisir des Lacs Aux Dames - 14 min walk
  • Avoriaz Ski Resort - 20 min drive

Getting around

  • Marignier Station - 21 min drive
  • Saint-Exupery Airport (LYS) - 130 min drive

Restaurants

  • La Canette Burger - 4 min walk
  • Pizzeria du Giffre - 11 min walk
  • Le Mazot - 12 min walk
  • À la Jâysinia - 4 min walk
  • La Table de Fifine - 7 min walk

About this property

Hôtel Alexane

Upscale family-friendly hotel in the city center
Take advantage of an arcade/game room, laundry facilities, and a fireplace in the lobby at Hôtel Alexane. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to a massage, a facial, or a body scrub at Montagnes du Monde, the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), an electric car charging station, and concierge services
  • Luggage storage, multilingual staff, and meeting rooms
Room features
All guestrooms at Hôtel Alexane have comforts such as heated floors, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Changing tables, baby monitors, and highchairs
  • Bathrooms with showers and hair dryers
  • 50-cm flat-screen TVs with digital channels
  • Balconies, heated floors, and baby baths

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free ski shuttle
  • Free secured, covered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Free crib
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 50-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

Outdoor space

  • Balcony

More

  • Heated floor
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during May, October, and November.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 500
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 12 for children
  • Pet fee: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10 AM to 8 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suites d'Alexane Hotel Samoens
Suites d'Alexane Hotel
Suites d'Alexane Samoens
Suites d'Alexane
Hôtel Alexane Hotel
Les Suites d'Alexane
Hôtel Alexane Samoëns
MGM Les Suites d'Alexane
Hôtel Alexane Hotel Samoëns

Frequently asked questions

Does Hôtel Alexane have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10 AM–8 PM.

Is Hôtel Alexane pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 100 per pet, per week. Service animals are exempt from fees.

How much is parking at Hôtel Alexane?

Self parking is free at this property.

What time is check-in at Hôtel Alexane?

Check-in start time: 5 PM; Check-in end time: anytime.

What time is check-out at Hôtel Alexane?

Check-out is at 10 AM.

Where is Hôtel Alexane located?

Located near the slopes, this Samoëns hotel is in the city center and within a 15-minute walk of Jaysinia Alpine Botanical Gardens, Samoens Ski Resort, and Base de Loisir des Lacs Aux Dames. Morillon Ski Resort and Grand Massif Express Gondola are also within 2 mi (3 km).

Hôtel Alexane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 83 reviews" "
Rating 8 - Good. 18 out of 83 reviews" "
Rating 6 - Okay. 1 out of 83 reviews" "
Rating 4 - Poor. 2 out of 83 reviews" "
Rating 2 - Terrible. 0 out of 83 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
Stayed 4 nights in Jan 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Stayed 5 nights in Jan 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, well looked after.
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed 4 nights in Apr 2023

10/10 Excellent

Raphael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Our second visit to this wonderful hotel and yet again did not disappoint. We love Samoens as it is so laid back and perfect for a relaxing holiday and no better place to chill out than the Alexane. The staff are very friendly and helpful. Rooms are beautifully furnished and spa facilities first class Highly recommend
Stayed 4 nights in Mar 2023

10/10 Excellent

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in your ski vacation at Samoens
The best place for a dreamy ski vacation. Everything was at the finest level and the stuff was helpful and taking care of everything we asked
Stayed 4 nights in Jan 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic three night stay
Stayed 3 nights in Jan 2023

6/10 Okay

Miss

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Dec 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in every way.
We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.
Stayed 7 nights in Aug 2022