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Get an overview of this hotel4-star family-friendly hotel near Evian Thermal Spa

Location

This family-friendly Neuvecelle hotel is located on a lake, within 1 mi (2 km) of Source Cachat, Evian Thermal Spa, and Evian Casino. Evian Masters Golf Club and Palais Lumieres are also within 2 mi (3 km).

Hotel Features

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free cruise terminal shuttle. Other amenities include an outdoor pool, a health club, and a bar/lounge.

Room Amenities

All 80 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hôtel Ermitage features outdoor tennis courts and an indoor tennis court. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 4-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 12912 square feet (1200 square meters) include conference space. This family-friendly hotel also offers an outdoor pool, an indoor pool, and a health club. A cruise ship terminal shuttle and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Business center 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Elevator/lift 
  • Indoor pool 
  • Concierge services 
  • Number of floors - 4 
  • Tennis on site 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Conference space 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Full-service spa 
  • Luggage storage 
  • Turkish bath/Hammam 
  • Tours/ticket assistance 
  • Gift shops or newsstand 
  • Outdoor pool 
  • Laundry facilities 
  • Arcade/game room 
  • Total number of rooms - 80 
  • Library 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 10 
  • Multilingual staff 
  • Porter/bellhop 
  • Free area shuttle 
  • Number of restaurants - 2 
  • Conference space size (feet) - 12912 
  • Conference space size (meters) - 1200 
  • Number of meeting rooms - 10 
  • Indoor tennis court 
  • Outdoor tennis courts 3 
  • Free self parking 
  • Beach umbrellas 
  • Pool sun loungers 
  • Beach towels 
  • Sauna 
  • Spa tub 
  • Steam room 
  • Outdoor seasonal pool 
  • Wedding services 
  • Fireplace in lobby 
  • Free casino shuttle 
  • Free cruise terminal shuttle 
  • Health club 
  • Free WiFi 
  • Year Built 1990 
  • Free train station pickup 
  • Garden 
  • Number of buildings/towers - 1 
  • Spa services on site 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Outdoor tennis courts  
  • Indoor tennis court  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Pay movies 
  • Minibar 
  • Daily housekeeping 
  • Premium bedding 
  • Private bathroom 
  • Hair dryer 
  • Free weekday newspaper 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Slippers 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Iron/ironing board (on request) 
  • Air conditioning 
  • Free bottled water 
  • Soundproofed rooms 
  • In-room climate control (air conditioning) 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Flat-panel TV 
  • Free WiFi 
  • In-room safe (laptop compatible) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

La Table - This fine-dining restaurant serves breakfast and dinner.

La Bibliotheque - This restaurant specializes in regional cuisine and serves lunch only.

Le Birdie - Onsite bar.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts, an indoor tennis court, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Rafting nearby 
  • Hiking/biking trails nearby 
  • Segway rental/tour on site 
  • Mountain biking nearby 
  • Ski lessons available nearby 
  • Sledding nearby 
  • Aerobics on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Playground on site 
  • Ski equipment rentals on site 
  • Tennis lessons on site 
  • Volleyball on site 

Spa Services

Spa Quatre Terres has 10 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Sauna in spa 
  • Massages 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Mud bath in spa 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of EUR 30 per pet, per day
  • Dogs and cats only
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 1.30 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Pet fee: EUR 30 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the cruise terminal and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This hotel has received its official star rating from the French Tourism Development Agency, ATOUT France.

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