"The hotel and location is very good,sadly due to my error in not checking the date of our check in for 1 night ,we turned up on the day I thought I had reserved but in reality was 1 day late according to my online booking
The hotel charged me for both the incorrect night and the actual night of our stay .
as it is an expensive hotel it has cost us a lot of money and distress of my own making.
The young lady at our arrival was apologetic about us being charged twice but it was not up to...