Find Family Hotels in Round Top, NY from CA $108

"The young Lady that was working the front desk on the morning of Monday and Tuesday March 2nd and 3rd, needs some training in customer service. I asked her a simple question about switching out the towels in my room because I was there for a few days, she was very rude and disrespectful. The next day as I was in the breakfast area I could see her on the phone at the front desk and when she hung up the phone she was flailing her arms in the air as if she were having a temper tantrum. "

"Room was very clean and beds were comfortable "

"Conveniently located and recently renovated hotel with comfortable rooms. It was a great value complete with sauna, pool and great continental breakfast. "

"Dirty and overpriced. The hotel is next to the train tracks and the hotel has no soundproofing. Sounding like elephants were walking on the ceiling."

"Great staff, clean spacious rooms"

"Staff very courteous. "

"The noise from my neighbor talking on his phone loudly for hours (past 11 pm) took all the relaxation out of my night and interrupted my sleep. And the hotel was completely unresponsive to my calls and texts about this; in fact I did not encounter one member of the staff my entire stay despite arriving before 7 pm and leaving after 10 am the following morning. I expect a refund for this terrible experience which I have already requested through hotels.com."