1/5 Terrible
Jouzif
Travelled with partner
Sep. 13, 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away. It looks all nice and wonderful and the price is great, but let me tell you, you get what you pay for.
Day 1: Check in. Was told our room was not ready and we had to come back an hour later after spending the morning traveling from another town.
Day 2: Come back from a full day walking out in the torching sun. It was 5pm and all we wanted was a shower and a quick rest before dinner. We walked in to the room the way we left it. Bed not made, room not cleaned, no clean towels. Had to wait an hour.... One hour later the only thing that was done was the bed. They didn't change the towels or clean the bathroom or toilet. Let me not forget to mention the shower floods and someone came up to fix it after all of our complaints.
Day 3: We thought they finally got it right.... Nope. No clean towels and no clean bathroom. Had to ask for towels and they only gave us ONE!
The only good thing about this place is the location.... But even then, transportation through Rome is so easy, I would have rather stayed elsewhere...
Stayed 3 nights in Sep 2021