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Best Western Premier Richmond City Gateway

3.0 star property
Hotel with free breakfast, in the vicinity of The National

Choose dates to view prices

Photo gallery for Best Western Premier Richmond City Gateway

Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Lobby
Reception
Seasonal outdoor pool, pool umbrellas, sun loungers
Best Western Premier Richmond City Gateway is minutes from the airport, offering convenience and comfort. Enjoy American cuisine at The Victor Bar & Grill, swim in the seasonal outdoor pool, or work out in the gym. Free in-room WiFi and helpful staff complete the experience.

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • Virginia Commonwealth University - 8 min drive - 10.7 km
  • Broad Street - 8 min drive - 8.0 km
  • The National - 9 min drive - 10.0 km
  • Greater Richmond Convention Center - 9 min drive - 10.7 km
  • Maymont Park - 13 min drive - 14.4 km

Getting around

  • Richmond Main Street Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Tacos Mexico - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Burger King - ‬4 min drive

About this property

Best Western Premier Richmond City Gateway

Hotel near Virginia Commonwealth University
Located close to Broad Street and Allianz Amphitheater at Riverfront, Best Western Premier Richmond City Gateway provides free full breakfast, a grocery/convenience store, and a coffee shop/cafe. The on-site American cuisine restaurant, Victory Bar & Grill, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Express check-out, express check-in, and ATM/banking services
  • 1 meeting room, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 167 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch Smart TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

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Country Inn & Suites by Radisson, Richmond I-95 South, VA

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  • Free WiFi
  • Air conditioning
  • Gym
8.4 out of 10, Very good, 1,432 reviews
The price is CA $133
CA $154 total
includes taxes & fees
Aug 3 - Aug 4
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Victory Bar & Grill

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,778 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June 20 to August 25
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Does Best Western Premier Richmond City Gateway have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from August 29 to May 30.

How much does it cost to stay at Best Western Premier Richmond City Gateway?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Richmond City Gateway on Aug 3, 2025 start from CA $132.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Premier Richmond City Gateway pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Premier Richmond City Gateway?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Best Western Premier Richmond City Gateway?

Check-out is at 11 AM.

Where is Best Western Premier Richmond City Gateway located?

Situated near the airport, this hotel is within 9 mi (15 km) of The National, Virginia Commonwealth University, and Allianz Amphitheater at Riverfront. Greater Richmond Convention Center and Altria Theater are also within 9 mi (15 km).

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Best Western Premier Richmond City Gateway Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Luis Linan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff was accommodating and friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Dionna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal and the rooms are clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Always stay at this location close to my family excellent service will recommend to.my friends also
Stayed 4 nights in Jun 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient to I95 and has a very nice pool. Breakfast buffet is included. Having a Starbucks across the street is a plus for us. The staff was very pleasant!
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was off the highway, the area around the hotel looked safe, the room was clean, staff was excellent and breakfast was good
Stayed 1 night in Jun 2025

10/10 Excellent

Laila

Liked: Cleanliness, amenities, property conditions & facilities
Front desk person was nice and checked us in right away. Breakfast lady was very nice and helpful. Comfortable beds.
Stayed 1 night in Jul 2025

10/10 Excellent

Shalonda

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast selection was great as well as the staff. They were super friendly. We had a great and several different room and they allowed use to be right next door even though we booked at different times. Well will be back next year same time
Stayed 2 nights in Jul 2025

8/10 Good

Maude

Liked: Cleanliness, amenities
Bed was confortable, staff was awesome and excellent breakfast ! The only thing was the cleanness of the bathroom and the 25mm space under the door but overall it was a great experience.
Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Good overall. Wish breakfast ended at 10 instead of 9 during the week.
Stayed 2 nights in Jul 2025

10/10 Excellent

Javarius

Liked: Cleanliness, amenities
The overall stay was great. The smell of the room was a little off putting but that’s a simple fix
Stayed 3 nights in Jul 2025

8/10 Good

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable price for the area near downtown. Well kept up.
Stayed 2 nights in Jun 2025

10/10 Excellent

doretta thomas

Liked: Cleanliness, amenities, property conditions & facilities
I liked that the property owners were present. The hotel was very clean. From the minute you walked in everyone smiled greeted you very professionally. Free breakfast was great the selection varied day to day. The restaurant hours were great & very accommodating. The pool was clean & pool towels were offered. We had an issue with something in our room & it was taken care of immediately. Would definitely stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Temekia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was great. Very friendly staff. Definitely will book again.
Stayed 1 night in Apr 2025

8/10 Good

April

Liked: Property conditions & facilities
It was sufficient with clean, soft beds.
Stayed 2 nights in May 2025

4/10 Poor

Jorei

Disliked: Cleanliness
I waited 20 min to be serviced… first room had mildew smell and dirty so was the second room as far as dirty on the floors… the front desk was nice however
Stayed 1 night in Jul 2025

2/10 Terrible

Badar

Disliked: Cleanliness, staff & service, property conditions & facilities
First thing we find in the room was a huge cockroach
Stayed 1 night in Jul 2025

10/10 Excellent

Carter

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean. Manager and trainee were awesome when I arrived.
Stayed 1 night in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great
Stayed 1 night in Apr 2025

4/10 Poor

Erin

Disliked: Cleanliness, property conditions & facilities
Unclean facility.
Stayed 5 nights in Jul 2025

6/10 Okay

khalid

Disliked: Staff & service
It’s an okay place
Stayed 1 night in Mar 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quite area
Stayed 2 nights in May 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and bed was comfortable, front staff was very nice and helpful
Stayed 1 night in Feb 2025

8/10 Good

Joselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PLACE IS GOOD BUT NOT MUCH TO EAT AROUND THERE. THE best thing is that it is next to the I95 highway.
Stayed 1 night in Apr 2025