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Staff is attentive and eager to please

This hotel is in a great spot right next to the river in historic Savannah which I’m assuming is what justifies the price of the rooms, which are seriously average. Walking in to the room, it has the feel of a very cheap hotel with harsh spotlights and cheap tiles. The bathrooms need upgrading desperately and the room felt dark and cramped. There was a bottle of wine plus two bottles of water on arrival. I’d have gladly opened the wine, but there was no corkscrew in the room! The whole trip felt quite strange. Aside from check in (which was after midnight due to a flight delay), literally no one spoke to us at all. Not the restaurant staff as we were browsing the menu, not the people in reception… no one. At check out, we were standing around for ages while the slowest transaction ever took place in front of us with one lone employee. Finally a doorman came over to help us. I’ll stay elsewhere next time.

Booked 6 months out, called to confirm a poolside or oceanfront room, instead was given a room outward facing towards the parking lot near the elevator. Had to ask for conditioner 3 times before it was filled.

It was a great experience I would recommend this place.

The hotel is in a great location and within walking distance to many sights. Very cute and comfortable rooms. I would recommend staying at River City Inn.