Ratings based on 163 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jun-2017
Very nice I allready recommended to a friend that is going this weekend
Comment from Hotel Management
3-Jul-2017 by Dennys Quiros-Operations, Hotel Management
Thank you for your recommendations and we are glad that you enjoyed "The Magic of Nature" Best regards
4 out of 5
Recommended
for Families
by A verified traveller from Milwaukee, WI

internet was HORRIBLE

Posted 23-Apr-2017
Pros: rooms. environment, views, adult pool. Breakfast.
Cons: WIFI. Staff giving more information, and try to help more with things to do outside and how best to utilize different options.
Location: The national park ticket office is closing at 3pm.
Pretty nice hotel, overall the rooms are clean and comfortable. The environment is nice. The staff is overall quite accommodating, but there were a couple bad instances. The staff should be more helpful in providing information about the activities around. They give quick answers and not much detail, and sometimes not accurate. You need to ask each detail one by one, and they seem to lose their patience quickly when you ask a couple of questions (not all of them). In my opinion, the worst problem is the WIFI. Many other places around had better wifi. They should not be claiming that they have free wifi in the hotel. It is bad even in the lobby area. Also an important tip: The adult pool is a lot better than family, and you can go with your teens. They sometimes allow jumping from the plank, sometimes not.
4 out of 5
by Malcolm

This traveller left a rating score only Posted 21-Apr-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Earth & kid friendly

Posted 7-Apr-2017 on Orbitz
Traveled as family of 4 (kids ages 7 & 12). Kids loved the pool, diving board & water slide. Great breakfast included in rate. Fantastic dining on site & swim up pool bar. Easy parking. Great location with beautiful views. Very friendly, helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice view, close to restaraunts

Posted 23-Mar-2017 on Orbitz
Good location close to restaurants! Beautiful view from hotel rooms. Nice to have a pool as an option after the beach.
4 out of 5
Recommended
for Families
by A verified traveller

Perfect for families

Posted 19-Mar-2017
Hotel has a great atmosphere for families, with matching amenities. A wonderful kid pool with a slide and a friendly pool bar where they can swim up and request fruit smoothies plus lots of shaded areas for parents to read or also join in the water fun. Two movies a night cater to families as well, and the restaurants are both appropriate for all ages. The breakfast buffet is large and has everything you can imagine, local food as well as the staples of many families (pancakes, waffles, omlettes, eggs etc). The rooms are comfortable, a favorite thing is the spigot outside the rooms to wash sand from the feet and or clothes before heading inside, and the wonderful balconies that have a gorgeous view of the sunset and Manuel Antonio beach. One of the most beautiful beaches in the world is in fact close, about a 0.5mile walk, drive, or best of all- the hotel has shuttles that run continuously all day. STaff is friendly and always willing to help. My only minor complaint- the pillows are kind of lumpy and not particularly comfy, in my opinion.
4 out of 5
Recommended
for Everyone
by A verified traveller from EC- San Diego

Nice hotel great view

Posted 14-Mar-2017
The hotel has a great view however NO beach access, NO tv, wifi was not working. A lot of steps going up and down, not friendly for a older person, my mother stragglers every time. A little to high the prices per night. Food was ok. Breakfast good enough. Staff is very friendly. If you want to expend your money for a view this is a good choice but there is more options around with better prices.
2 out of 5
by A verified traveller

Ripoff

Posted 4-Mar-2017
Staff at the reception desk and were not helpful at all. They actually seemed annoyed if you asked something of them. The same staff seemed to also work as concierge and they were not knowledgeable. I asked about transportation to San Jose Airport and there only response was they could hire a driver for us for a very high price. We ended up flying on Nature Air for half the price of their driver but I had to seek out that info, No wifi in the rooms, nor TV. In the three days we were there, not once were we asked if we were enjoying our stay or if we needed anything. Even at checkout, we were not asked how our stay was. Wayyyy too expensive of a hotel for what it offers.
4 out of 5
Recommended
for Families
by A verified traveller

great graden, animals around you, jumping monkeys

Posted 27-Feb-2017
Pros: family friendliness, service
Cons: furniture, condition of rooms
Location: beach can be reached by a shuttle or taxi only
Very family friendly hotel. Good location for the animal park.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location. Beautiful hotel and environment.

Posted 22-Feb-2017 on Orbitz
My family and I had a great time there. Great staff. Very good food. Wonderful hotel. My daughter enjoyed the pool slide. We loved every day that we were there. A bit expensive