Title: Hello QT Pounamu - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Hello QT Pounamu Luxury apartment in Queenstown with free parking ![Apartment, Lake View (111) | Living area](https://images.trvl-media.com/lodging/22000000/21110000/21106100/21106022/30b1b42c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![40-inch flat-screen TV with cable channels, TV, heated floors](https://images.trvl-media.com/lodging/22000000/21110000/21106100/21106022/18cce33a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Microwave, coffee/tea maker, electric kettle, toaster](https://images.trvl-media.com/lodging/22000000/21110000/21106100/21106022/726f8c7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![40-inch flat-screen TV with cable channels, TV, heated floors](https://images.trvl-media.com/lodging/22000000/21110000/21106100/21106022/b90cfebc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lake view](https://images.trvl-media.com/lodging/22000000/21110000/21106100/21106022/4e1df2d5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies A garden, a playground, and laundry facilities are just a few of the amenities provided at Hello QT Pounamu. Stay connected with free in-room WiFi. 9.0 Wonderful ## Popular amenities - Dryer - Washer - Parking included - Outdoor space - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=21106022&PinnedHotelID=21106022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=21106022&PinnedHotelID=21106022&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=21106022&PinnedHotelID=21106022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=21106022&PinnedHotelID=21106022&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=21106022&PinnedHotelID=21106022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=21106022&PinnedHotelID=21106022&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueenstown-Hotels-QS-Jade.h21106022.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueenstown-Hotels-QS-Jade.h21106022.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-45.03466%2C168.67410&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NPfWipdb93Hi8mcOnJJzGAWP_fE=) 110 Frankton Road, Queenstown, 9300 #### What's nearby - Queenstown Gardens - 12 min walk - 1.0 km - Queenstown Beach - 13 min walk - 1.1 km - Queenstown Mall - 15 min walk - 1.3 km - TSS Earnslaw Steamship - 18 min walk - 1.5 km - Skyline Queenstown - 3 min drive - 1.8 km #### Getting around - Queenstown Intl. Airport (ZQN) - 7 min drive #### Restaurants - ‪Cookie Time - ‬14 min walk - ‪Starbucks - ‬14 min walk - ‪Novotel Queenstown Lakeside - ‬13 min walk - ‪Speight's Ale House - ‬13 min walk - ‪Botswana Butchery - ‬14 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Hello QT Pounamu Luxury apartment in Queenstown with free parking Laundry facilities, express check-out, and tour/ticket assistance are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and multilingual staff assistance are onsite. Each apartment boasts a heated floor and offers free WiFi and a washer/dryer. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a microwave and a coffee/tea maker. Hello QT Pounamu offers 2 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 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Free covered self parking on site - Limited onsite parking (max 1 space per unit) ### Family friendly - Crib: NZD 50 per stay - Playground ### Food and drink - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Microwave - Paper towels - Tea bags/instant coffee - Toaster ### Bedrooms - Bedroom - Pillowtop mattress - Premium bedding - Rollaway/extra bed: NZD 50 per night ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Living spaces - Heated floor - Living room ### Entertainment - 40-inch flat-screen TV with premium cable channels ### Outdoor areas - Garden - Picnic area ### Laundry - Laundry detergent - Laundry facilities - Washer/dryer ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 steps to reach entrance - Upper floors accessible by stairs only - Smoking not allowed ### Services and conveniences - Iron/ironing board - Multilingual staff - Tour and ticket assistance ### Location highlights - In a national park - In the mountains - Near a hospital - Near the airport ### Things to do - Bicycle rentals nearby - Ecotours nearby - Fishing nearby - Hiking/biking trails nearby - Horseback riding nearby - Ice skating nearby - Mountain climbing nearby - Rock climbing nearby - Scooter/moped rentals nearby - Segway rentals/tours nearby - Skydiving nearby - Sledding nearby - Snowmobiling nearby - Snowshoeing nearby - Swimming nearby - Winery tours nearby - Ziplining nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Outdoor lighting - Fire extinguisher ### General - 2 units - Access via exterior corridors - Built in 2005 - Cleaning products are eco-friendly - Connecting units available - Garden - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 10:00 AM Contactless check-out available Express check-out available ### Special check-in instructions The property charges 2.5 percent for credit card payments There is no front desk at this property Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 50 per night Cribs (infant beds) are available for NZD 50 per stay ### Property payment types ## Important information ### Optional extras - Crib (infant bed) fee: NZD 50 per stay - Rollaway bed fee: NZD 50 per night - Credit card charges are subject to a surcharge of 2.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Onsite parties or group events are strictly prohibited Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Alcohol is not served at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating For the benefit of our customers, we have provided a rating based on our rating system. ### Property is also known as QS Jade Apartment Queenstown QS Jade Apartment QS Jade Queenstown QS Jade Hello QT Jade Hello QT Pounamu Apartment Hello QT Pounamu Queenstown Hello QT Pounamu Apartment Queenstown ## Frequently asked questions ### Is Hello QT Pounamu pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hello QT Pounamu? > Self parking is free at this property. ### What time is check-in at Hello QT Pounamu? > Check-in start time: 3 PM; Check-in end time: anytime. ### What time is check-out at Hello QT Pounamu? > Check-out is at 10:00 AM. ### Where is Hello QT Pounamu located? > Situated near the airport, this luxury apartment building is within a 10-minute walk of Lake Wakatipu and St Josephs Parish. Queenstown Gardens and Queenstown Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hello QT Pounamu Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 46 8 - Good 15 6 - Okay 8 4 - Poor 4 2 - Terrible 0 ### 10/10 Excellent #### Verified traveller Oct 29, 2022 Liked: Cleanliness, room comfort, communication Lilly checked us in so pleasant and welcoming The room was just lovely ##### Verified traveller Stayed 3 nights in Oct 2022 ### 6/10 Okay #### Courtney Feb 28, 2023 Liked: Cleanliness, communication The property was easy to access and it was nice to have a washer and drier in the unit (shared by both units). We found it was clean but small compared to what the pictures lead you to believe. The bed was firmer which to us was not comfortable. The place is walkable to downtown to access shopping and restaurants. ##### Courtney Stayed 4 nights in Feb 2023 ### 8/10 Good #### Michael Feb 25, 2024 Liked: Cleanliness, property conditions & facilities, communication The property was nice in a good location not far from town center however the studio was smaller than we thought it would be. The single room was just large enough for a king bed, a couple of end tables and 1 chair. There was also a closet and very small kitchenette. The bathroom was a good size and fairly luxurious though. Although small, we made do and it was convenient for us. ##### Michael ### 4/10 Poor #### Elizabeth Mar 8, 2025 Disliked: Amenities, communication The “premium studio“ was half the size of all the hotel rooms we have stayed in throughout New Zealand. It was more like a college dormitory room. Undecorated, bare walls, tiny. The floor to ceiling blinds did not keep light out and the “garden view“ was a view of the steps up to the room. The walls were thin; we heard our neighbor’s every move. Heater didn’t work. No human contact with staff. No paperwork in room explaining where things were and how to use them. ##### Elizabeth Stayed 2 nights in Mar 2025 ### 8/10 Good #### samantha Feb 2, 2025 Disliked: Communication #### Good because of the spectacular view Hands down the best location for the views to stay that l looked into- just spectacular- balcony is a must at sunset. Bedroom carpet freying & worn, toilet paper & tissues were appalling, massive chip off the basin in bathroom. High star shouldn't provide that type of amenities. We paid a lot aus for 6 nights - you're making money - fix the room to the standards it should be to what is charged. TV at night was garbage, its nice just watch something at night whilst winding down, lots of channels said no connection. Queenstown airport had better products. Appartment was acceptable because of the spectacular view given that & it was a 15 minute walk into town ##### samantha Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Tiff Jan 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious, convenient, with gorgeous view I’d defnitley stay again. All the conveniences needed in a home were there. The bed was very comfortable and the tea and coffee and milk were great at the end of the day while watching the view from the living room. The washer and dryer was a great amenity. Only a 15minutes walk to town at a normal to brisk pace. About a ten minute car or bus ride to the airport. The stop is directly in front of the Apartment. We were there for three days and did not need a car. A bus pass did just fine for two people. Check in was easy as well as checkout. The entire area felt very safe as well. I highly recommend this place. ##### Tiff Stayed 3 nights in Jan 2018 ### 10/10 Excellent #### Sam Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The place itself was absolutely beautifully pleace to stay with and awsome view to wake up to every morning ![](https://a.travel-assets.com/ugc/hotel-reviews/92b2d25d-9b07-48a6-8008-fcd5d9a7e95a-1752019321300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/484cf5c6-fe14-483c-9542-a162cd5de343-1752019321383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3f30ddd9-d61f-4856-8306-2aa9f8ad401d-1752019321106.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sam Stayed 12 nights in Jun 2025 ### 10/10 Excellent #### Kim Jan 18, 2025 Liked: Cleanliness, room comfort, communication Beautiful views. 20 min walk to town ##### Kim Stayed 4 nights in Jan 2025 ### 6/10 Okay #### Verified traveller Oct 3, 2024 Liked: Cleanliness, room comfort, communication Photos in the ad show great views. They say every property has a view, but ours did not. It was also very small and did not have hand soap. The staff was friendly though and did allow us to leave baggage with them in town on our last day. ##### Verified traveller Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Chris Dec 27, 2023 Liked: Cleanliness, room comfort, communication #### Modern, clean & comfortable Close enough to city centre, very modern & clean. Easy self access too ##### Chris Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Noel Dec 7, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication We enjoyed our stay here it was well presented and everything was at hand. ##### Noel Stayed 3 nights in Nov 2023 ### 4/10 Poor #### A Aug 26, 2023 Disliked: Cleanliness, room comfort, communication Would not book again. Not clean. Plates were dirty and 4 items were chipped. Tea and coffee provided but no sugar and no milk. Toilet roll was empty so had to do that too. Under bed was drink caps and other assorted rubbish . Found this when I dropped my earring and was looking. The aircon was absolutely noisy and had to switch off and use the extra blanket which was chucked in top cupboard in a ball. Very expensive for a shoe box studio with a hard bed. Positives... close to Queenstown, Shared washer/dryer ##### A Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Monty Mar 29, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication So pleased to find these apartments, we chose the cheaper non lake facing studio room due to high cost of QT accom , we had 2 nights and absolutely perfect as we were out all day , so no need for amazing view . Absolutely LOVED the washing machine & drier and the safe parking almost outside our door , the location near town was excellent too . HIGHLY recommend. ##### Monty Stayed 2 nights in Mar 2023 ### 8/10 Good #### Janice Dec 18, 2022 Liked: Cleanliness, amenities, property conditions & facilities Great location. ##### Janice ### 10/10 Excellent #### Sheena Nov 11, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Room was large and felt at home. 15 min walk into town. ##### Sheena Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Mike Oct 22, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The apartment has everything you need for a great stay,the main bedroom can hear guests in the studio apartment next door but overall a very comfortable stay. ##### Mike Stayed 6 nights in Oct 2022 ### 8/10 Good #### Cheryl Oct 16, 2022 Liked: Cleanliness, communication TV in main room unable to connect to TV channels. Luckily the outdoor view made for better viewing!! ##### Cheryl Stayed 7 nights in Oct 2022 ### 6/10 Okay #### Heather Oct 15, 2022 Liked: Property conditions & facilities Disliked: Communication It’s not a studio apartment. It’s a small room with some cooking facilities in a small area. There are no signs outside with the name or street number of the property. Could not have found it without the help of a woman from another hotel. I was not sent the check in information. The same woman found this out for me. The room was clean except for the blinds that were thick with dust. Not good value for money. ##### Heather Stayed 3 nights in Oct 2022 ### 8/10 Good #### Alastair Sep 17, 2022 Liked: Cleanliness, amenities, communication Good walkable distance from Queenstown. Good view. Easy parking. A couple of things need fixing. Fridge door, gas fire takes a few goes to light. But on the whole nice cosy appartement. ##### Alastair Stayed 5 nights in Sep 2022 ### 10/10 Excellent #### Verified traveller Aug 7, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Good views. Good location. Easy walk into town once you cross the road. ##### Verified traveller Stayed 6 nights in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 21, 2021 Liked: Cleanliness, property conditions & facilities Disliked: Communication Thought we were getting an apartment and we ended up with a single room. Booking information apeared misleading. ##### Verified traveller Stayed 4 nights in Jul 2021 ### 8/10 Good #### Verified traveller Jul 11, 2021 Liked: Cleanliness, property conditions & facilities, communication The property was very tidy and clean. Good parking and location. It was tiny with a handy kitchenette. A little annoyingly though, there were great things like coffee and a sewing kit provided… but no milk or soap! We also didn’t realise that the unit was not serviced. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 2, 2021 Disliked: Amenities, communication I would never stay here again. Total false advertising about the room. It was tiny with no kitchen. The heat pump didn't work properly, we had to use the stand alone heater constantly. Some power points also didn't work. The shower over the 'bath' (which wasn't a bath and didn't have the plug for it) sprayed everywhere. The TV was so small and so far up the wall it was unusable. ##### Verified traveller Stayed 4 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller Jun 7, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing service and property ##### Verified traveller Stayed 3 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller May 10, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication We were very pleased with the accomodation provided. The location was stunning, the unit well appointed and clean. An easy walk into town and the lake. Highly recommended ##### Verified traveller Stayed 4 nights in May 2021 ## Expedia's Latest Trends ### Hotels > [WynnResorts Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-Wynn-Resorts.0-0-d178276--bWynnResorts.Travel-Guide-Filter-Hotels) > > [Hotels in Bashaw](https://www.expedia.ca/Bashaw-Hotels.d181731.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Canada](https://www.expedia.ca/Destinations-In-Canada-All-Inclusive-Hotel.0-0-d31-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [JW Marriott Los Angeles L.A. 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